Burger JointFast Food RestaurantAmerican RestaurantRestaurantDessert ShopTake Out Restaurant
Fast and delicious? Absolutely. But what truly sets us apart is the pride we take in our Pacific Northwest roots—since 1961. More than 75% of our menu is sourced within 400 miles, because supporting local farms and businesses matters. Every bite helps strengthen our community and economy. After all, local just tastes better!
Customers reported inconsistent food quality, with some experiencing cold or overcooked items, while others praised the freshness and taste of the burgers and shakes.
Pricing
Many reviews highlighted the high prices relative to portion sizes and quality, with several customers feeling that the value for money was lacking.
Service Experience
Customer service experiences varied widely, with some praising friendly staff and quick service, while others reported rude interactions and order inaccuracies.
Menu Variety
While some customers appreciated the variety of options, including seasonal items, others expressed disappointment over the removal of popular menu items.
Cleanliness
The cleanliness of the dining area received mixed feedback, with some noting it was well-kept, while others reported unsanitary conditions.
JP
Jo Phillips
Oct 11, 2025
2.0
Fries were horrible and burger was cold...cheese not melted at all. Disappointed for sure.
LM
Levi Manselle
Oct 9, 2025
3.0
Burgerville has locally sourced ingredients, cooked fresh, service is excellent, but portions are small and their prices are steep for what you get. Paid $8.99 for an Oktoberfest cheeseburger which ended up being a total a grease ball after fatty oil saturated the bun, cabbage was tough and flavorless, not much else to the burger so it's no wonder that it is a seasonal item. Try it once, never again. Left me still hungry, but not eanting to eat another burger due to heavy grease... Everything is over priced here, a (mini) original cheese burger is $4.49 and after a couple you're still hungry but are pushing $14, combo meal runs close to $20, might as well go to a 'sit down restaurant' and enjoy a full meal instead. Last time I took my 2 teenage kids here we spent over $60 (the 3 of us) and they were still hungry afterwards. I'm wondering when they will launch Burgerville lines of credit, payment plans for meals might help regular folks afford their overpriced but delicious sweet potato fries. This is one of the most expensive fast food options out there, you can order a couple burgers and a tasty shake, but may need to take out a loan for lunch... I think Burgerville has helped fast casual become popular as they have small portions and have priced themselves out of affordability for most people.
EI
Edible Landscapes Inc
Oct 4, 2025
4.0
Does what I need. Grateful they have dairy free deserts and decent ingredients yet still not healthy. Wish they had more healthy options
BC
Bill Cibart
Sep 28, 2025
2.0
I ordered a burger and supposedly this place is a really good burger place but the hamburger was grass-fed it said but most of the hamburger was filled with gristle and fat got stuck between my teeth so bad that I had to use two toothpicks to get it all out
CW
Corey Weidner
Sep 18, 2025
5.0
Burgerville always goes above and beyond to make their customers happy then eating there for decades