McDonald's

3.4
1143 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2000 NE 3rd St, Ste 100, Bend, OR
97701, United States

Hours

Reviews

3.4
1,143 reviews
5 stars
374
4 stars
229
3 stars
222
2 stars
91
1 star
227

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly at the drive-thru and counter.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Customers frequently mentioned receiving cold or stale food, with some expressing disappointment in the overall quality.

Cleanliness

Several reviews noted dirty tables and unsanitary conditions within the restaurant.

Long Wait Times

Customers experienced significant delays in service, both in the drive-thru and when ordering inside.
  • LN
    Lovena Nash
    Jan 2, 2026
    5.0
    Love their fries and the price is right. Only use the drive through.
  • TY
    Teresa Yawn
    Dec 31, 2025
    2.0
    Looks nice, tasty, but major mess up on my order. Gave me 4 instead of 6 nuggets and the container even said 6! I didnt notice until I left and I was in a hurry so I couldn't go back. Massive fail.
  • MC
    Michael C
    Dec 26, 2025
    2.0
    They do a good job here. Don't get me wrong however they are now charging for sauces. If you like sauce with your meal time to start going to a different fast food place, as I am. They did this a few years back and it was easy just to start going elsewhere. Came back when it changed and time to leave again. GG go next
  • KS
    Kristian Spetic
    Dec 11, 2025
    1.0
    This is a fast food McDonald's restaurant. Expectations are not extremely high. I just went to pick up my mobile order and I always check it before leaving because I have food intolerances. I order a cheeseburger combo but with out cheese, there isn't a hamburger meal. And there was cheese on them. I let the young man working the window past midnight. He says one of them was plan though. No effort to fix there mistake for the product I paid for. This is apparently the manager. The attitude is just not there especially for a manager. I ordered chili sauces and they where not in the bag, I ask the employee and the reply is "Where out". Okay maybe tell the customer there out and offer substitutes. And whenever I doordash it's always wrong and the food is poor quality. Super disappointed in this service.
  • CN
    Cheyenne Nida
    Dec 7, 2025
    1.0
    This place has a little short Hispanic guy working there with glasses that is extremely rude. He does not listen when you are trying to talk. He gets my order wrong every single time I order food here. The food is always cold and very old tasting. Twice in one night he got my order wrong I tried to kindly explain what I was wanting he cut me off and said I don't need the attitude and proceeded to call police on me all beucase I wanted my order made right and I was very kind about it. I do not recommend coming to this mcdonalds unless you want really bad service. Someone being very rude to you and not caring about your wants and needs and serves old and cold food.

Frequently Asked Questions About McDonald's

What are McDonald's Bend location's regular in-store hours?

This McDonald's in Bend is open from 5:00 AM to 10:00 PM Monday through Wednesday and Sunday, and open 24 hours Thursday through Saturday.

When is the drive-through service available at this McDonald's?

Drive-through is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and 24 hours on Thursday through Saturday.