Jimmy John's

3.6
255 reviews

About

Sandwich Restaurant

Location

Jimmy John's
20365 Empire Ave, Bend, OR
97701, United States

Hours

Reviews

3.6
255 reviews
5 stars
105
4 stars
56
3 stars
28
2 stars
19
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Food Quality

While some customers praised the sandwiches for being tasty and fresh, others complained about poor quality, incorrect ingredients, and unsatisfactory portions.

Staff Attitude

Feedback indicated mixed experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Delivery Problems

Numerous reviews highlighted issues with delivery, including wrong addresses, missing items, and unresponsive customer service.
  • JF
    Jonathan Fukuzato
    6 days ago
    5.0
    When in a rush and need quick meal this is the place to go. One stop,easy and crazy fast! Oh! and delicious subs. Enjoy!
  • MC
    mia campisi
    Nov 21, 2025
    2.0
    Pretty mid most of the time and the rest is just disappointing. They will skimp you on practically everything. And $16 for a Diet Coke (that’s all ice) when I asked for regular, chips and a sandwich that has only 4 thin slices of bacon is really lame. Also put mustard on the sandwich when I asked for a packet. It’s the only close place to my work that isn’t Sonic or McDonald’s. One of the boys working in the drive thru who takes your order was real rude and sounds miserable. Dude should probably should find something that makes him happy, instead of making the place look bad and skimping everyone.
  • BA
    Bear Brained Adventures
    Sep 11, 2025
    5.0
    Great food friendly staff. All good things!!