Jimmy John's

3.6
334 reviews

About

Sandwich Restaurant

Location

Jimmy John's
2675 NE Hwy 20, Bend, OR
97701, United States

Hours

Reviews

3.6
334 reviews
5 stars
145
4 stars
67
3 stars
33
2 stars
25
1 star
64

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers expressed disappointment with the quality and quantity of the sandwiches, citing issues like minimal meat, stale bread, and incorrect orders.

Service Speed

While some reviews praised the speed of service, many others reported long wait times and slow service, especially during busy hours.

Customer Service

Feedback on customer service was mixed, with some praising friendly staff while others reported rude or unhelpful interactions.

Pricing Concerns

Several customers felt that the prices were too high for the quality and portion sizes of the food.

Cleanliness and Sanitation

There were multiple complaints regarding cleanliness and sanitation, including dirty restrooms and concerns about food safety.
  • EC
    Erwan Chatelet
    Nov 10, 2025
    5.0
    Good sandwiches! I tried it twice and never got disappointed. Price are fair for the size of the sandwich, and their is almost no waiting time. Felt like a subway, but better 👍🏻
  • RR
    Ray
    Sep 30, 2025
    1.0
    They suck they put maybe 3 pieces of meat on your wrap mostly lettuce for $15
  • DD
    Distained and Downtrodden
    Aug 15, 2025
    5.0
    Really living up to the freaky fast motto! It took me longer to fill up my soda cup than it did for them to take my order and make my billy club.
  • KG
    Kast Gregory
    Jul 21, 2025
    1.0
    Misleading pricing. Overcharged. Unfriendly staff. They handed me a sandwich before I'd finished ordering- not sure how long that had been sitting there but it tasted rotten. Top half had meat, bottom half lettuce. They didn't even cut it in half. EDIT: JUST found a solitary half tomato squished in there. R
  • MG
    MPM GRM
    Jul 18, 2025
    1.0
    Paid $16.00 for a regular sandwich and bag of chips (#4 added cheese) there was little meat and no cheese and the free extras were not fresh! I work right across the street for this jimmy John's, the employees and food is not very good!