Five Guys

4.2
791 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 222 NE Emerson Ave. in Bend is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
222 NE Emerson Ave., Bend, OR
97701, United States

Hours

Reviews

4.2
791 reviews
5 stars
468
4 stars
164
3 stars
67
2 stars
34
1 star
58

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for being delicious and fresh, although some reported issues with specific items like the veggie burger and undercooked fries.

Pricing Concerns

Many reviews highlighted that the prices are perceived as high, with several customers expressing dissatisfaction over the cost relative to the portion sizes and quality.

Customer Service

The staff received mixed reviews; while many praised their friendliness and helpfulness, others reported rude service and poor management.

Cleanliness

Several customers noted cleanliness issues in the dining area, with some describing it as dirty and unkempt.

Atmosphere

The atmosphere was described as friendly and welcoming by some, but others found it uncomfortable due to loud music and disruptive behavior from other patrons.
  • JJ
    Jake
    Oct 23, 2025
    4.0
    Love the burgers and fries but the prices are getting out of control. 4 people for burgers and fries over 100$ after tip? It will soon be time to spend more time on the BBQ if prices keep rising.
  • SA
    Shieldmaiden arreh
    Oct 22, 2025
    5.0
    I love these people! Always hooking me up with extra fries! 🍟♥️🥰😄 They are great cooks however don't understand why the veggie burger doesn't have a veggie patty, it's just vegetables on it.
  • NM
    N M
    Sep 11, 2025
    5.0
    Abigail was especially nice to deal with my special allergy needs. I watched as she and her crew took care of my allergy restrictions and treated our party with professional positivity.
  • ZZ
    Z
    Aug 29, 2025
    5.0
    Hundred percent would come again customer service was at 10 out of 10. Lady was so nice kid was great hundred percent hundred percent. I’ll come by soon again
  • MC
    M C
    Aug 23, 2025
    5.0
    Pretty good. Small burger is still large 😋 fries are shareable size! Don't forget to try the self serve peanuts!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.