Chipotle Mexican Grill

Reviews

• TG

  Trevor Gomez

  3 days ago
  1.0
  I catered from this location for a new client business meeting in Bend. Upon the food being late for the meeting, I had to track the order down online and saw it was canceled that morning. Was never notified. I called chipotle trying to figure out where the food was and got put on hold then transferred then put on hold and again. After finally getting ahold of someone, I was told the order was cancelled because the manager of the store was “having a bad day”. I honestly couldn’t believe what I was hearing. I hung up and will never cater chipotle again. This greatly impacted this business meeting in a negative way. Completely avoidable and unacceptable way to do business.
• MJ

  Marty Jackson

  6 days ago
  4.0
  I feel like it's popular to bash Chipotle and, for whatever reason, this one in particular. And I've definitely been to some *bad* Chipotle locations. However, I've maybe had one "miss" out of the 20+ times I've been here. The ingredients are fresh the vast majority of the time. The place is typically clean enough. It's fine. As far as the staff goes, they are pretty consistently quick, friendly, and give fair portions relative to other Chipotle's I've been to. Yeah, it's not the warmest customer experience in the world, but it doesn't have to be because, again, it's a Chipotle. You're there for a quick meal. If anything, it's often other customers that I see having a default bad attitude towards the staff (maybe resulting in some of the perceived poor customer experiences in other reviews?). Overall, it's Chipotle bro. You know what you're getting and it's typically fine. If you want something cheaper, make it yourself and if you want something better, go somewhere local and pay $25+ for a meal.
• CC

  Connor Chemelli

  Nov 11, 2025
  1.0
  This is the most Junior Varsity Chipotle I have ever been to. They’ve got various garbage playlist blasting at once, the tables look like they were wiped down by Helen Keller, the food sucks, it’s BOGO for Veterans Day and I still have the nerve to complain; because of how bad it is... Do not attend this place, maybe hit up Taco Bell, or just go across the street to Mud Bay and get some dog food to satisfy your dietary needs.
• SC

  Scott Cowan

  Nov 7, 2025
  2.0
  Dirty and slow service. Management needs to get some folks in there that are not goofing off but actually providing customer service.
• EE

  Emily

  Nov 3, 2025
  1.0
  Just don’t go to this location. Consistently a disappointment. I hadn’t been to this one for quite some time because I was tired of spending money and being disappointed, but I finished grocery shopping late and needed to grab dinner for my family. Almost $40 spent for the smallest burritos I have ever received. We ordered drive through otherwise I would have said something. Not only were the portions small, but the burrito itself was so poorly made. In the entire thing, 95% of it was just rice and beans. The rest was a little bit of carnitas and the other inclusions I ordered, all on one side. Making burritos isn’t hard. Working food service isn’t hard. Having standards of service for your product and your employees isn’t hard. This location has consistently been bad since it was built and I’m surprised it has made it this long.

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