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Chipotle Mexican Grill

2.9
(374 reviews)
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Business Details

20524 Robal Ln, Bend, OR
97701, United States
(541) 678-5008
https://locations.chipotle.com/or/bend/20524-robal-ln?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3486
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About

Mexican Restaurant
Chipotle North Bend is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
20524 Robal Ln, Bend, OR
97701, United States

Hours

Reviews

2.9
374 reviews
5 stars
114
4 stars
47
3 stars
32
2 stars
35
1 star
146

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables, overflowing trash, and a messy kitchen.

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Portion Sizes

Several reviews mentioned small portion sizes and inconsistent food quality, leading to dissatisfaction with value for money.

Staff Attitude

While some customers praised friendly staff, many others noted rude or dismissive behavior from employees.

Ingredient Availability

Customers expressed frustration over the restaurant being frequently out of key ingredients, impacting their dining experience.
  • HH
    H H
    Dec 30, 2025
    1.0
    This place is a joke. $10 for a quesadilla, and it was smaller than the kids meal version? I feel extremely ripped off by how little all the portions were, and my money stolen. Don't waste your time here.
  • TC
    Tom Cocanower
    Dec 30, 2025
    5.0
    When you are hungry, its hard to beat a Chipotle Burrito. They make them fast, large, and tasty.
  • MC
    Milk Coco
    Dec 24, 2025
    1.0
    Tried to charge me just for the little container because I wanted the salsa and tomatoes on the side….. It went from 21 to 26 dollars!!!….. yeah you just lost 2 customers in the Bend location because of that woman…. Everyone else was awesome…. 5 extra dollars for asking for things on the side…. Wow! …. incredible 🤦 1 star unless you can fix that issue…😐
  • MC
    Melissa Conradt
    Dec 22, 2025
    1.0
    when you first walk in you’re greeted by three overflowing trash cans and tables full of trash as well, followed by 5 stinky dudes on their phones. Ordering anything is almost pointless since they are always out of half the ingredients by 6pm. they seem like they don’t want to work or be there at all. this one guy got so close to throwing a fit because he had to re-enter my order. not inviting, not a good time. and don’t plan on using your points at this location for some reason only this location has ever had issues with it taking your free item off and they couldn’t care less to help figure it out.
  • PC
    Patrick Combs
    Dec 1, 2025
    1.0
    I placed a online order and arrived at the location 10 minutes later when the order was supposed to be completed. I then stood there 10 minutes waiting for my order to be placed in the order pickup location inside the restaurant. It still wasn’t there so I asked someone, and it turns out it had been ready the whole time, but it was back in the wrong area.it wasn’t in the pickup location. Obviously it was cold by then so when I got home I had to microwave it, but they wrapped it so terribly that it fell apart. The chips were also cold, tasted old, and were WAY too salty. It’s not surprising that this location has so many 1 star reviews, I’m surprised corporate hasn’t done something about this.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill North Bend serve?

Chipotle North Bend offers customizable Mexican-inspired fast-casual dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill in North Bend?

Chipotle North Bend is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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