Chipotle Mexican Grill

3.3
755 reviews
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About

Mexican Restaurant
Chipotle Bend is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
222 NE Emerson Ave, Bend, OR
97701, United States

Hours

Reviews

3.3
755 reviews
5 stars
275
4 stars
141
3 stars
79
2 stars
49
1 star
211

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Numerous customers complained about consistently small portion sizes and inadequate servings of ingredients.

Service Quality

Many reviews highlighted poor customer service, including rude staff and mistakes with orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and equipment.

Ingredient Availability

Frequent reports of being out of key ingredients, leading to unsatisfactory meals.

Overall Experience

A significant number of customers expressed disappointment and frustration, with many stating they would not return.
  • JG
    Johnny G
    3 days ago
    1.0
    Ordered on the app and got the tiniest portion I have ever received. The burrito and bowl were both like 2/3 the size of other Chipotle locations. They will gyp you here. I eat at chipotle a lot in different towns and never had this happen.
  • LL
    Lee
    3 days ago
    1.0
    Check your app order before leaving. Got a $5.70 side of BROWN guacamole that had clearly been left out forever, Mexican restaurant thats never heard of lime juice? Also asked for extra lettuce on the bowl and got light ROTTEN lettuce instead. My Husbands’ burrito was made correctly but was half the size they usually are.
  • MS
    Meredith S
    Dec 12, 2025
    1.0
    I wish I could give 0 stars. This is the WORST chipotle I’ve ever been to. It’s consistently bad. We will never return. Last night was the final straw. Paid $29 for a double steak bowl with extra rice. It was barely half full. The rice was hard. Steak is chewy. Missing toppings. The workers don’t give a crap. Whoever managers this location should be fired because no one cares here. They have literally been out of rice multiple times. I’m shocked that they are still in business. Should replace with something local that deserves our hard earned money. The stupid robot on support just offers a free meal. Make sure you call customer support for a REFUND. No one wants your crappy food anymore.
  • TM
    T M
    Dec 8, 2025
    1.0
    Be careful. I’ve had multiple bad experiences (3+) at this chipotle. if the employees aren’t screaming at each other. They’re definitely getting your order wrong or subbing in random ingredients because they’re out of half. Consider beware. This is not up to Chipotle standards. This place is savage. hide your kids
  • RT
    Robert Trigueros
    Dec 2, 2025
    1.0
    I walked in their today 12/2/25 asked for a burrito bowl I watched this woman try to give me 1 tiny scoop of rice,beans and meat I mean it was a quarter of the bowl I laughed in her face and walked out what a joke!

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill in Bend?

Chipotle Mexican Grill in Bend is open daily from 10:45 AM to 11:00 PM.

Does Chipotle Mexican Grill in Bend offer pickup and delivery services?

Yes, they offer both in-store pickup and delivery services.