Chipotle Mexican Grill

3.3
748 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Bend is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
222 NE Emerson Ave, Bend, OR
97701, United States

Hours

Reviews

3.3
748 reviews
5 stars
274
4 stars
141
3 stars
79
2 stars
49
1 star
205

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty tables, overflowing trash cans, and improper food handling by staff.

Service Quality

Customers frequently mentioned poor service, including rude staff, long wait times, and issues with order accuracy.

Portion Sizes

Many reviews highlighted consistently small portion sizes, with complaints about insufficient meat and toppings in meals.

Ingredient Availability

Numerous customers noted that the location often runs out of key ingredients, leading to dissatisfaction with their orders.

Overall Experience

While some customers enjoyed their meals and praised the food quality, many expressed frustration with the overall experience, citing management issues and a decline in service.
  • NS
    Nic Secor
    Nov 16, 2025
    1.0
    Ordered delivery. The portions were a joke, laughably small. Highway robbery.. both bowls received were missing multiple toppings and neither were anywhere near to full portions. Both myself and wife had to make food ourselves because we were still hungry after finishing what little they did give us. Very frustrating when the whole point of ordering dinner is to avoid cooking... I will never support this location again. Might as well flush $40 down the drain.
  • JJ
    John Jacob
    Nov 13, 2025
    4.0
    The food tastes good but the portion sizes have gone down considerably as well as the customer service.
  • CC
    Christi
    Nov 5, 2025
    1.0
    I ordered twice online here and they got it wrong both times! I was quite disappointed the first time I don’t know why I even tried again.
  • KB
    Kathy Burner
    Oct 31, 2025
    2.0
    Music cranked to max capacity, waiting for 25 mins already for an order that was due 20 mins ago, no sense of urgency by staff whatsoever. Watched 2 customers walk out already
  • TC
    Tim Curtis
    Oct 31, 2025
    1.0
    Soda machine is dirty and can taste something in my drink I have a strong suspicion it’s mold

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill in Bend?

Chipotle Mexican Grill in Bend is open daily from 10:45 AM to 11:00 PM.

Does Chipotle Mexican Grill in Bend offer pickup and delivery services?

Yes, they offer both in-store pickup and delivery services.