Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers had mixed feelings about the food, with some praising specific items like the roast beef and steak bites, while others complained about cold, bland, or poorly prepared meals.
Service Issues
Many reviews highlighted inconsistent service, with some customers experiencing friendly and efficient staff, while others reported rude interactions and mistakes with orders.
Cleanliness and Atmosphere
Numerous customers noted that the restaurant was in poor condition, mentioning dirty bathrooms, unpleasant odors, and a generally run-down appearance.
Drive-Thru Experience
The drive-thru service received mixed reviews, with some praising speed and accuracy, while others reported long wait times and issues with order accuracy.
MS
Miles Stanton
5 days ago
4.0
i liked the selection. i was hungry and not much at home to eat. saw ad on Arby sign elsewhere and tried steak nuggets. 1 dollar per nugget! put bbq sauce on was ok. still hungy ordered chicken bacon swiss. then bought fries. that was pretty good. patience, the fries are hot, burn your mouth. cantveat them right away. maybe 10 min later.
JQ
Justin Quinn
Dec 28, 2025
5.0
Employees are very friendly and always get my order correct
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Amy Barnard
Dec 24, 2025
2.0
What in the world? I ordered through the mobile app and get in line at the time it said it would be ready. Waited, no joke, 25 minutes. And the milkshake obviously melting and gross on the counter. She remade it but they had her taking orders, working the window and making the food?? I saw her lift up the fry basket and remake my shake. Very bizarre experience. How can you handle money and cook at the same time without some kind of code violation? 🤔
HL
Heidi Larsen
Dec 21, 2025
1.0
The credit card machine had dust all over it. I touched it and it left a finger print it was so dirty.
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Bella Peters
Dec 21, 2025
1.0
I made this whole review sitting at the window after already waiting 10 minutes. Very slow and the guy at the window didn’t say a word. Very odd. How long can it take to put some meat on a bun?