Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers generally enjoyed the food, particularly the roast beef and curly fries, but some reported issues with dryness and temperature.
Service Issues
Multiple reviews highlighted poor customer service, including rude staff and incorrect orders, particularly in the drive-thru.
Cleanliness
Several customers noted that the restaurant was not clean, with complaints about dirty bathrooms and an unpleasant smell.
Staff Friendliness
Despite service issues, many customers praised the friendliness and helpfulness of certain staff members.
Operational Problems
Customers experienced long wait times, issues with the mobile app, and confusion regarding order fulfillment.
KS
Kate Shiner
2 days ago
4.0
I'm there almost everyday for a jamocha shake. They are absolutely addicting. The roast beef sandwich isn't bad either.
DH
Dennis Honse
Feb 17, 2026
5.0
I was disappointed in my most recent experience at the Arby's on Hall Blvd at Greenway in Beaverton. The brisket sandwich was very thin on meat - new motto should be, "We have the meats, and we keep them." Probably less than an ounce of edible meat vs brisket fat. The gyro was really pitiful, sort of like they had a new hire policy to see who could prepare the worst looking and tasting gyro available on the west side. I haven't had any problems with the Cedar Hills location but thought I'd try the closer location. The policy seems to be keep the customer at the drive thru window no matter how long it takes to prepare bad food.
SC
Steve C
Feb 16, 2026
1.0
Worst Arby's ever. Always items missing and people who don't take their job or themselves seriously, which explains the experience. Avoid this one at all costs. We've been going hey for 10 years and neve again! Cedar Hills is with the extra 10 minutes.
LH
Lynn Hoyt
Feb 9, 2026
5.0
Fish sandwich was so good. Hot right out of the fryer. Fish piece was large, fried to perfection with a crispy outside and moist fish inside. Would highly recommend.
LA
London Anderson
Jan 24, 2026
1.0
Terrible customer service. Called twice only to have breathing on the other end. I ordered for delivery at 8:50 and 45 mins later, and my 6th uber eats driver finally told me they aren’t taking orders anymore. Absolutely stupid that they are able to take my money and say they are open. And continue to be open for 2 and a half hours after I place my order, yet can’t actually provide me with the food I paid for.