Customers frequently reported slow service, long wait times, and inconsistent order accuracy, leading to frustration.
Food Quality
The quality of food was often criticized, with many customers receiving cold or improperly prepared items.
Customer Service
Several reviews highlighted poor customer service experiences, including rude staff and lack of responsiveness to complaints.
Cleanliness
Multiple customers noted cleanliness issues within the restaurant, including dirty floors and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendly service and enjoyed certain menu items like blizzards and chicken strips.
LY
Lori Yami
3 days ago
5.0
Love love love their Apple turn overs!! 😍😋
AC
Alice C
5 days ago
1.0
The saddest fast food experience I've ever had. Took 30+ minutes to get through the drive through with 3 cars ahead of me- staff was busy hanging out and joking around. Good to know they're in good spirits, thanks guys. Keep up the fine work.
EW
Elizabeth Claire Whiting
5 days ago
1.0
What in the holy heck is with the wait time here?? Absolutely insane. Staff dont seem concerned with it (or customer service) at all.
KG
Kris Green
Oct 13, 2025
5.0
Very fast and friendly service hot food
AW
Amy Wray
Sep 19, 2025
2.0
I ordered a small ice cream cone and got whatever this is...a cone for ants? I was speechless, so I just took it and left. But at least they didn't tell at me this time!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Bandon, OR?
Dairy Queen Grill & Chill is open Monday through Saturday from 10:30 AM to 9:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Is Dairy Queen Grill & Chill open on major holidays?
Dairy Queen Grill & Chill is closed on Thanksgiving Day (Nov 27, 2025), Christmas Eve (Dec 24, 2025), and Christmas Day (Dec 25, 2025).
What special menu items does Dairy Queen Grill & Chill offer?
They offer Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes, malts, and DQCakes.com ice cream cakes.
Does Dairy Queen Grill & Chill accommodate families and children?
Yes, this location is family-friendly and offers booster seats, high chairs, and welcomes children.
Are there drive-thru and mobile ordering options available?
Yes, Dairy Queen Grill & Chill features a drive-thru and supports mobile ordering and rewards through their app.
Is there seating and free Wi-Fi at this Dairy Queen location?
Yes, the restaurant provides seating and free Wi-Fi for customers.
Where is Dairy Queen Grill & Chill located in Bandon?
It is located at 20 9th St SW, Bandon, Oregon, 97411-9005, USA.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
You can visit Bandon Ace Hardware for shopping, The Human Bean coffee shop for a great coffee experience, or Bandon Playhouse for local theatre performances nearby.
How can nearby supermarkets help if I plan a visit to Dairy Queen Grill & Chill?
Nearby supermarkets like McKay's Markets and Price 'N Pride let you pick up groceries or supplies before or after enjoying your meal at Dairy Queen, making your trip convenient.
Are there transportation or fuel services near Dairy Queen Grill & Chill?
Yes, Chevron gas station nearby can assist if you are driving, and Coin Cloud Bitcoin ATM is also available for convenient currency exchange services.