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Dairy Queen Grill & Chill

3.6
(780 reviews)

Business Details

20 9th St SW, Bandon, OR
97411-9005, United States
(541) 347-3003
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
20 9th St SW, Bandon, OR
97411-9005, United States

Hours

Reviews

3.6
780 reviews
5 stars
300
4 stars
164
3 stars
131
2 stars
60
1 star
125

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some experiences exceeding 30 minutes.

Food Quality

Food quality was inconsistent, with several customers receiving cold or incorrect orders, while others praised specific items like chicken strips and blizzards.

Customer Service

Customer service was often criticized for being rude or unhelpful, with some staff displaying a lack of concern for customer satisfaction.

Cleanliness

The cleanliness of the restaurant was a concern, with reports of dirty floors and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers had positive experiences, highlighting friendly staff and good food on certain visits.
  • CC
    Cece Couch
    Jan 31, 2026
    1.0
    Don't ever think about doing a mobile order here. It is horrible.what happens to me every single time I do a mobile order is I'll place it 15 minutes before my hour lunch. And I'll go there and expect it to be done. It isn't and then they just started as soon as I walk in through the door so it takes them 30 minutes instead of 15 minutes to make my food because they're dicking around and they're sitting in the back, singing to the songs on the radio or dancing and yelling kobe as they throw garbage into the trash can instead of making my food. Why cant u giys make the food as soon as it comes in cause everyone expects it to be done when they get there but no, they stll have to wait, AND I WAS THE ONLY ONE THERE JUST TO BE CLEAR..
  • DH
    dennis huff
    Jan 11, 2026
    5.0
    Good
  • KR
    Kenneth Robinson
    Dec 3, 2025
    4.0
    The food was good and relatively quick via the drive-up window.
  • AC
    Alice C
    Nov 19, 2025
    1.0
    The saddest fast food experience I've ever had. Took 30+ minutes to get through the drive through with 3 cars ahead of me- staff was busy hanging out and joking around. Good to know they're in good spirits, thanks guys. Keep up the fine work.
  • EW
    Elizabeth Claire Whiting
    Nov 19, 2025
    1.0
    What in the holy heck is with the wait time here?? Absolutely insane. Staff dont seem concerned with it (or customer service) at all.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Bandon, OR?

Dairy Queen Grill & Chill is open Monday through Saturday from 10:30 AM to 9:00 PM, and Sunday from 11:00 AM to 9:00 PM.

Is Dairy Queen Grill & Chill open on major holidays?

Dairy Queen Grill & Chill is closed on Thanksgiving Day (Nov 27, 2025), Christmas Eve (Dec 24, 2025), and Christmas Day (Dec 25, 2025).

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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