Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items, leading to frustration.
Service Speed
Customers experienced slow service, with long wait times reported both in the drive-thru and inside the restaurant.
Food Quality
Feedback on food quality was mixed, with some praising the taste while others complained about cold, poorly prepared items.
Staff Attitude
While some reviews highlighted friendly staff, others noted rudeness and a lack of care from employees.
Kiosk Experience
The use of ordering kiosks received mixed reactions, with some customers appreciating the minimal contact while others found it impersonal and confusing.