Dairy Queen Grill & Chill

3.7
599 reviews
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Business Details

2400 Broadway St, Baker City, OR
97814-3348, United States
(541) 523-3541
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2400 Broadway St, Baker City, OR
97814-3348, United States

Hours

Reviews

3.7
599 reviews
5 stars
236
4 stars
152
3 stars
100
2 stars
42
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews highlighted cold food, incorrect items, and inconsistent quality, with some praising the taste when prepared correctly.

Operating Hours

Several customers expressed frustration over incorrect posted hours and early closures.

Positive Experiences

Despite the issues, some customers enjoyed the food and praised friendly staff during their visits.

Cleanliness Concerns

There were mixed reviews regarding cleanliness, with some noting cleanliness while others reported filthy conditions.
  • MM
    Misty
    Oct 22, 2025
    3.0
    I have looked up the hours gone by to order and it is always closed online says open to 9, today closed at 8:25 It would be nice if hours were correct! I have been there and there is food being taken out to friends I assume after close! It is just frustrating!
  • NC
    Nicolle Candland
    Oct 1, 2025
    1.0
    As a former DQ employee and shift manager that was a glorified assistant without the pay, this was by far the worst experience I’ve ever had. We arrived to DQ around 5:05. There were 5 cars in front of us including my sister in law who eventually left. After about 6 minutes my sister in law got tired of waiting since no one was moving and kids weren’t hungry enough in her car. At 5:27 I had finally paid for my food. One number 7 no mods. Two kids cheese burger meals. One ketchup only and one with ketchup, lettuce, and tomatoes. When ordering the food, I ordered off the menu kids hamburger plus cheese. I got attitude from the employee because a kids cheeseburger is on the menu. I told them I was just reading off the menu. Not sure why that’s a huge deal. No need for attitude. After paying, the employees disappeared. No mention of how long the wait will be or what we’re waiting on. Honestly looked like a shift change. After waiting 13 minutes at the window, I expected hot food. No. What I received was a wrong order. French fries instead of a banana, lettuce on the ketchup only order, and to add insult to injury, our food was cold. Fries were cold, tasted like they had been sitting out longer than the allotted time after being cooked. What is it 14 minutes? That’s what it tasted like. My burger was also cold. My nephew wouldn’t even touch his burger. At that point, I couldn’t even go back, we are roadtripping and wanted to get to our hotel before it got even later.
  • MS
    Mary Shelton
    Sep 24, 2025
    5.0
    No public restroom inside
  • NC
    Natahly Cardenas
    Sep 20, 2025
    5.0
    Amazing food
  • KM
    Krystal Montgomery
    Sep 20, 2025
    5.0
    Amamzing
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Frequently Asked Questions About Dairy Queen Grill & Chill

What kind of menu items does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes and malts, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill?

The restaurant is open daily from 10:00 AM to 9:00 PM. On holidays, hours may vary and the location is closed on November 27th, December 25th, and open limited hours on December 24th (10:00 AM to 3:00 PM) and December 31st (10:00 AM to 6:00 PM).