Several customers reported issues with food quality, including rancid ice cream and poorly prepared items.
Service Issues
Many reviews highlighted poor customer service, including rude staff and long wait times.
Cleanliness
Some customers noted that the restaurant appeared unsanitary and in need of cleaning.
Positive Experiences
Despite negative feedback, there were also positive comments about friendly staff and good food experiences.
AH
Ann H
Jan 1, 2026
2.0
Man. Something has changed drastically at this location. My medium sundae was SO tiny. The point of the domed lids is because the ice cream is supposed to stand above the bottom dish. I was done with my whole sundae in 8 bites. Kiddo's favorite Oreo brownie cupfection had 3 pieces of Oreo. The girl at the window couldn't figure out tap to pay. I had to tell her that the right screen for payment wasn't even showing up. We used to love this DQ. What happened??? Also-- DQ relations team--instead of replying to reviews asking people to contact YOU, to get the local franchise contact, WHY DON'T YOU JUST POST THAT EMAIL AND NUMBER DIRECTLY?
CK
Calvin King
Dec 30, 2025
1.0
Wife said blizzard tasted horrible and rancid like it was rotten, I hope she does not get sick.
MB
Megan Babbick
Dec 30, 2025
1.0
Got a blizzard and took it home, took like two bites and realized it was rancid. Smelled it and it smelled sour/spoiled. Had a weird ice- cold carbonated taste, like the cold sensation you get from a fizzy drink. Very bizarre. Please clean your ice cream machines guys ! It’d be bad if someone got sick :( hopefully I don’t
EB
Elaine Bruce
Nov 14, 2025
3.0
Small blizzard needed to be mixed a few more seconds. Large cookies at the bottom. Thanks!
MC
Maryanne Campbell
Oct 14, 2025
5.0
Just want Door Dash to know that its beautiful here in Astoria. Buy traffic in town is crazy. Alot of road construction is happening now!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Astoria offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and ice cream cakes.
What are the operating hours for Dairy Queen Grill & Chill in Astoria?
The restaurant is open daily from 11:00 AM to 9:00 PM.
Is there outdoor seating available at Dairy Queen Grill & Chill in Astoria?
Yes, outdoor seating is available along with indoor seating options.
Does Dairy Queen Grill & Chill in Astoria have drive-thru service?
Yes, the location offers drive-thru service for convenient ordering.
Are the facilities at Dairy Queen Grill & Chill in Astoria family-friendly and accessible for children?
Yes, the restaurant is family-friendly, welcomes children, and provides booster seats for kids.
Can customers use WiFi while visiting Dairy Queen Grill & Chill in Astoria?
Yes, free WiFi is available for customers during their visit.
How can I order food in advance from Dairy Queen Grill & Chill in Astoria?
You can use their mobile ordering service through their website or app for pickup orders.
What nearby attractions can I visit before or after enjoying a meal at Dairy Queen Grill & Chill?
You can visit the Astoria Bridge- Oregon State Line, Wildlife Center of the North Coast, or Astoria Skate Park, all located nearby.
Is Dairy Queen Grill & Chill near any parks or recreational areas?
Yes, Tapiola Park and Astoria Skate Park, which have basketball courts and skate facilities, are nearby for recreational activities.
Are there any convenient services or stores close to Dairy Queen in Astoria that I might need?
Yes, NAPA Auto Parts, Astor Court Grocery, and Enterprise car rental agency are nearby and provide automotive, grocery, and travel services respectively.