Wendy's

3.5
520 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1624 Ashland St, Ashland, OR
97520, United States

Hours

Reviews

3.5
520 reviews
5 stars
160
4 stars
139
3 stars
84
2 stars
49
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some staff are praised for being friendly and helpful, while others are reported as rude and inattentive.

Cleanliness

Multiple reviews highlight poor cleanliness in the dining area and bathrooms, with reports of flies and dirty floors.

Food Quality

Food quality is inconsistent, with complaints about stale or undercooked items, while some customers enjoyed their meals.

Order Accuracy

There are frequent issues with order accuracy, including missing items and incorrect orders.

Service Speed

Customers often report slow service, particularly in the drive-thru, with long wait times noted.
  • RL
    Ricky L
    Dec 3, 2025
    1.0
    Terrible, rude customer service whoever was at the window at 12:25pm on 12/3/25. Seemed to be the manager during a rush
  • AM
    Alura McCarley
    Nov 30, 2025
    5.0
    The guys that work the night shift here on the weekends are amazing!! So polite, funny, and my order is always right. I stop here after hockey games on my way home from Portland. You can really order anything from this Wilsonville location and it will be worth the money spent.
  • CE
    Charleigh Ess
    Nov 9, 2025
    1.0
    Horrible service quality has been going down noticeably for a long time. Staff are outright abusive towards customers. What the hell is going on? Is this just gonna be one of the locations you shut down or are you gonna actually fix the problems with this franchise?
  • GE
    Gray Embry
    Oct 22, 2025
    2.0
    No idea what is going in here, but 75% of the times I go there, they are out of something. Ice, chicken tenders, cups, something.
  • DM
    Daniel Mula
    Oct 11, 2025
    3.0
    Excellent customer service and staff however the burger 🍔 was soggy and more to be desired. I suffered from bad indigestion from the burger or nuggets from Wendy’s.

Frequently Asked Questions About Wendy's

Is Ashland #10 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's on Ashland St, Ashland, OR?

The drive-through at Wendy's Ashland location is open daily from 10:30 AM to 10:00 PM.