Wendy's

3.4
514 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1624 Ashland St, Ashland, OR
97520, United States

Hours

Reviews

3.4
514 reviews
5 stars
159
4 stars
135
3 stars
84
2 stars
49
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for friendliness while others reported rudeness and lack of acknowledgment.

Cleanliness

Frequent complaints about the cleanliness of the restaurant, including dirty floors, tables, and bathrooms.

Food Quality

Inconsistent food quality; some customers enjoyed their meals while others reported stale or poorly prepared food.

Order Accuracy

Numerous instances of incorrect orders and missing items, leading to customer dissatisfaction.

Wait Times

Long wait times reported in both drive-thru and dine-in, with some customers experiencing delays of over 30 minutes.
  • CE
    Charleigh Ess
    Nov 9, 2025
    1.0
    Horrible service quality has been going down noticeably for a long time. Staff are outright abusive towards customers. What the hell is going on? Is this just gonna be one of the locations you shut down or are you gonna actually fix the problems with this franchise?
  • GE
    Gray Embry
    Oct 22, 2025
    2.0
    No idea what is going in here, but 75% of the times I go there, they are out of something. Ice, chicken tenders, cups, something.
  • DM
    Daniel Mula
    Oct 11, 2025
    3.0
    Excellent customer service and staff however the burger 🍔 was soggy and more to be desired. I suffered from bad indigestion from the burger or nuggets from Wendy’s.
  • MB
    Michael Bailey
    Oct 9, 2025
    1.0
    Customer service was horrible. The people behind the counter won't even acknowledge the customers waiting in line. A quick "Welcome in, We'll be with you." Goes a long way. The restaurant is filled with flies.
  • JS
    Josefina Saravia
    Oct 5, 2025
    1.0
    La atención al cliente aquí es lo peor, fui hoy domingo a la mañana 10.30 am, se supone que a esa hora abren, estaba cerrado, solo querían atender por drive thru, vivo muy cerca, no iba a sacar el auto para eso. Le pregunté a una señora y me dijo que no iban a abrir la puerta. Como se supone que solo quieran atender por un solo lugar, cuando dicen los letreros que abren a las 10.30 am

Frequently Asked Questions About Wendy's

Is Ashland #10 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.