Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
Location
Hours
Reviews
4.3
357 reviews
5 stars
244
4 stars
52
3 stars
19
2 stars
11
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praise the friendly and upbeat staff, there are several reports of rude or inattentive service.
Drink Quality
The quality of drinks varies significantly; some customers enjoy their beverages, while others report issues with incorrect orders or poorly made drinks.
Speed of Service
There are frequent complaints about slow service, especially during busy times, with some customers noting long wait times in the drive-thru.
Atmosphere
The atmosphere is generally described as positive and energetic, but some customers express concerns about noise levels and the physical layout of the drive-thru.
Consistency
Overall consistency in service and drink quality appears to be a concern, with some customers experiencing excellent service while others have had disappointing visits.
- MWMerri Walters-Woo5 days ago4.0Just busy that day ,egg nog chi delicious
- DDDannyNov 6, 20255.0Always a must stop!
- KSKim SparacioOct 27, 20255.0Five star joyful drive-thru service with a wonderful cup of coffee and other specialties!
- TITheresa IngramOct 19, 20251.0This Dutch Bros has gone down hill in the last six months. The drinks are not made well. I went there last week and they were so rude, I will not be back! I have given them so many chances. The assistant manager Lilly was condescending and snarky. She laughed and me with another customer because I had pointed out that I was next in line and she had missed me. When I asked about why she was laughing at me with another customer. She literally said "oh my god". I was shocked and said if she would like she could help the other customer and that I would be fine to wait for the people in the stand. She was just rude and unkind. If I wanted to be treated this way I would've gone to Starbucks. Dutch Bros is supposed to be about the community and good vibes. This stand couldn't care less and they have not for awhile. I will just drink coffee at home or drive to a stand in medford. I won't be back.
- DSDidar SinghSep 22, 20255.0Always friendly and quick. Morgan provides exceptional customer service.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the business hours of Dutch Bros Coffee at 1644 Ashland St.?
Dutch Bros Coffee is open Monday through Thursday and Sunday from 5:00 AM to 10:00 PM, and Friday and Saturday from 5:00 AM to 11:00 PM.
Can I order Dutch Bros Coffee ahead or for curbside pickup?
Yes, Dutch Bros Coffee offers curbside pickup but does not offer delivery directly. You can use their app or website to order ahead.
Does Dutch Bros Coffee have a loyalty or rewards program for earning points?
Yes, you can earn 3 points for each dollar spent with no limit. If you forget your phone, just provide your phone number to the barista to earn points.
What types of payment does Dutch Bros Coffee accept?
Dutch Bros Coffee accepts cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Are there any sugar-free or caffeine-free drink options available?
Yes, Dutch Bros offers a variety of sugar-free flavors and can make classic espresso drinks with decaffeinated espresso. Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options.
How can I get a free drink on my birthday at Dutch Bros Coffee?
Download the Dutch Bros app to receive a free drink reward on your birthday. You can also let your barista know if you don’t have the app.
Are there nearby places I can visit before or after getting your coffee?
Yes, nearby places include Salon Dalisay for beauty services, Rogue Frameworks for arts and crafts shopping, and Coming Attractions Theatres and Ashland Street Cinemas for movie entertainment.
Is there a local salon near Dutch Bros Coffee to get a quick hair or nail service?
Yes, Salon Dalisay and Ashland Nails Spa 1 are nearby beauty salons where you can get hair and nail services conveniently close to Dutch Bros Coffee.
Are there entertainment or creative venues near Dutch Bros Coffee?
Yes, art galleries like Rogue Frameworks and For the Love of Art–Art Classes with Angelina, as well as the cinemas Coming Attractions Theatres and Ashland Street Cinemas, are nearby for entertainment and creative activities.
Where can I buy Dutch Bros gift cards?
Gift cards are available for purchase at any Dutch Bros location and also on their official website.