Burgerville

4.0
1222 reviews
Burgerville

About

Burger JointFast Food RestaurantAmerican RestaurantRestaurantDessert ShopTake Out Restaurant
Fast and delicious? Absolutely. But what truly sets us apart is the pride we take in our Pacific Northwest roots—since 1961. More than 75% of our menu is sourced within 400 miles, because supporting local farms and businesses matters. Every bite helps strengthen our community and economy. After all, local just tastes better!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Burgerville
1245 NW 185th Ave., Aloha, OR
97006, United States

Hours

Reviews

4.0
1,222 reviews
5 stars
592
4 stars
319
3 stars
124
2 stars
72
1 star
115

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoy the burgers and shakes, but there are frequent complaints about cold fries and inconsistent food quality.

Service Issues

While many reviews praise friendly staff, there are numerous reports of slow service, incorrect orders, and poor handling of delivery issues.

Pricing Concerns

Many customers feel that the prices are too high for the portion sizes and quality of food, leading to dissatisfaction.

Cleanliness and Atmosphere

The dining area is often noted as clean, but some customers have mentioned unpleasant odors and noise levels.

Customer Loyalty

Despite the issues, many customers express strong loyalty to Burgerville, citing nostalgia and a preference for local ingredients.
  • MW
    MFA WEHR
    4 days ago
    5.0
    Tillamook cheeseburger all the way
  • AA
    Ashley
    Nov 7, 2025
    5.0
    We visited due to snap meals for kids and man I'll tell you they were super kind and friendly didn't make us feel judged or anything. Would definitely go back again
  • IM
    Isaiah Maher
    Nov 1, 2025
    5.0
    BugerVille is awesome! Forget those other big name burger joints, this is the best place to get burgers, shakes, fries, and more! You got customers for life with the Maher Clan! Just keep doing things right. And that starts with taking care of your workers.
  • PP
    Papi
    Oct 31, 2025
    1.0
    Cold fries and slow terrible customer service. I do believe this whole evening night crew needs to be retrained and go thru some serious training! BV please do better with your team/employees as they represent you! The pandemic is over and there should be quality employees to hire now.
  • RS
    Reece Strain
    Oct 17, 2025
    2.0
    When you specifically ask for fresh made fries, or not, You can expect birgerville to give you the fries that have been sitting under their fry warming lights! They are not afraid to keep refrying the same old fries until they change a dark nasty color! I shouldn’t have to taste my food at the window to ensure my fries are fresh! For the price they charge you I should get the BEST QUALITY FOOD! The burger was good! I got the backyard burger a coconut bliss hazelnut chocolate milkshake and those two were good! Shame on Burgerville for after all of these years of inflating the price and they still can’t have better procedures for staff to not serve fries after 3-4 minutes of being out of the fryer!? The original fries I got were at least 20 minutes old.. they were not even warm, borderline room temp! I wish I could say this was the first time this has happened! Moral of the story; advocate and don’t settle for the fries a dog wouldn’t even want! I will wait for fresh fries. If I specifically asked you to put down fresh fries and stated I was ok with the wait, then that is exactly what should have happened!

Frequently Asked Questions About Burgerville

What are the dine-in hours at Burgerville Sunset Square?

Burgerville at Sunset Square offers dine-in service every day from 10:00 AM to 10:00 PM.

What are the general opening hours of Burgerville Sunset Square?

Burgerville Sunset Square is open daily from 7:00 AM to 11:00 PM, with special holiday hours.