Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Several customers reported issues with food quality, including undercooked items and incorrect orders.
Customer Service
Mixed reviews on customer service; some staff were friendly while others were perceived as rude or unhelpful.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly in drive-thru and mobile orders.
Cleanliness
Inconsistent cleanliness reported, with some customers noting dirty tables and unsanitary conditions.
Speed of Service
Generally fast service noted, especially in drive-thru, but some customers experienced long waits.
IH
Izabella Hawke
Dec 15, 2025
2.0
I don't know who it was that was causing it, but while we were in line for food, a woman brought her burger back up saying there was a hair in it. (A very obvious hair was in the burger the employees seemed to see it instantly) when we got our food i made sure my boyfriend checked his burger and there was definitely a hair stuck in it. Two burgers in a row is crazy, I would have gone it but he had lost his appetite. That definitely needs to be addressed and fixed, who knows how many others had hair.
The lady that took my order was very nice and friendly though. 🩵
SA
Salman Aloud
Dec 11, 2025
3.0
I have ordered a chicken breakfast with fries they didn’t give me any sauce!
WK
William King
Dec 6, 2025
5.0
Very good food and a super awesome customer service
LS
Lexi Susan
Dec 4, 2025
4.0
It's a tight parking lot/ drive thru.
Lady(mgr? longer dark hair)at window seemed annoyed to deal with me but another younger girl that handed me my food was nice and said hi to my dog.
12-02-25
6? Pm
AA
April
Nov 20, 2025
3.0
Frostys and frys from Wendy's is the only thing from Wendy's that I personally have ever really cared for from Wendy's.. . They fry were hot and fresh and the frosty were just perfectly soft but still frozen .. They are very quick to make you feel seen and valued as a customer when you first walk in the door.. they welcomed us and asked us to take our order very promptly and patiently when we got to the counter.. and the price was more expensive than I think its really worth going out for but what isn't too expensive anymore . However it was reasonable compared to other places I have been lately for sure.. I think we might stop in for another frosty sometime in the next year or so if we end up in the neighborhood when we are in the mood for it sometime .. 😉
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's on Pacific Blvd in Albany, OR?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
What meals does Wendy's at 1560 Pacific Blvd serve?
This location serves breakfast, lunch, and dinner.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is Wendy's open for dine-in, drive-thru, and delivery?
Yes, this location offers dine-in, drive-thru, takeout, and delivery services.
Where can I order Wendy's food online for this location?
You can order online through https://order.wendys.com or via the Wendy's mobile app.
How can I contact Wendy's at 1560 Pacific Blvd for questions or feedback?
Call (541) 926-4618 or visit the Customer Care page online to provide feedback or chat live.
Are there other restaurants near Wendy's at 1560 Pacific Blvd where I can try different cuisines?
Yes, nearby you can find Mexican restaurants like Tacos El Machin and MI Tierra, and Chinese cuisine at Yummy House.
If I visit Wendy's on Pacific Blvd, what nearby places could I check out afterward?
After dining, you might visit Wilhelm’s Spirits & Eatery for drinks or get a haircut at Jacks Barber Shop or Smitty’s BarberShop, all close by.
How can the nearby post office and automotive services assist me when visiting Wendy's?
Nearby the Wendy's are The Shipping Store for postal needs and M and M Car Company for automotive parts or used cars, convenient if you need services during your visit.