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Safeway

4.1
(1980 reviews)

Business Details

1990 14th Ave SE, Albany, OR
97322, United States
(541) 812-2380

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopSafeway
Looking for a grocery store near you? Visit your local Safeway located at 1990 14th Ave SE, Albany, OR. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (541) 812-2380. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
1990 14th Ave SE, Albany, OR
97322, United States

Hours

Reviews

4.1
1,980 reviews
5 stars
931
4 stars
626
3 stars
242
2 stars
71
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and long wait times at checkout.

Product Quality

Customers expressed concerns about the quality of food items, particularly in the deli and produce sections, with reports of expired or freezer-burned products.

Pricing Issues

Many customers noted that prices are higher compared to competitors, leading to dissatisfaction, especially among budget-conscious shoppers.

Store Management

Several reviews criticized store management for inadequate staffing and poor handling of customer complaints, contributing to a negative shopping experience.

Cleanliness and Organization

While some customers praised the cleanliness and organization of the store, others reported issues with outdated facilities and unpleasant odors.
  • AA
    Anthony Archer
    3 days ago
    4.0
    I like shopping at Safeway because it’s close to home and the cashiers are always friendly. However, I recommend double checking your receipt before leaving. I regularly use the app and clip digital coupons, but there have been many occasions where the discounted price didn’t apply correctly at checkout. It’s frustrating, especially when coupons are essential to keeping grocery costs manageable. I’ve caught several errors only because I reviewed my receipt carefully, so it’s definitely worth taking a moment to check.
  • TE
    Tylor Erickson
    Feb 21, 2026
    1.0
    Don't know why i keep shopping here. Their shopping carts lock up on you while leaving with your groceries 70% of the time, making it a huge inconvenience. Had to carry 5 gallons of milk by hand cause their carts kept locking up.
  • DC
    Duane Canida
    Feb 14, 2026
    1.0
    I try not to give bad reviews but I have enjoyed the oriental food in several of Safeway deli departments. This was the worst ever. Noodles were severely over cooked with no flavor the Kung pow the same.
  • BB
    BobbyMCR
    Jan 28, 2026
    1.0
    I have been a loyal Safeway customer for more than a decade, and I’ve always appreciated the convenience and service your stores provide. However, in recent months I’ve noticed a troubling decline in management professionalism at the Albany location. On multiple occasions, I have witnessed the store manager, Steve V., yelling at and berating employees in the store. His behavior has been loud, aggressive, and completely inappropriate for a workplace — especially in front of customers. No employee should be subjected to that kind of treatment. I have called the store several times to report these incidents, but nothing has changed. Because most complaints are routed directly to him, it appears that these concerns are never properly addressed or escalated. The conduct I’ve observed is unacceptable and reflects poorly on Safeway as a company. I am submitting this review in hopes that corporate will conduct a genuine, independent investigation into his behavior. Employees deserve a respectful work environment, and customers should not have to witness this kind of hostility while shopping. I strongly urge Safeway corporate leadership to take this matter seriously and take appropriate action.
  • DB
    David Briggs
    Jan 26, 2026
    2.0
    The Asian hot food case has really gone down in quality. Today I got a supreme combo. The egg roll AND the fried rice were freezer burned. I don't normally spit food out but it was so bad the filling was mush. The rice looked like it was steamed and freezer burned bagged mixed veggies were stirred in. They actually used to care about what they were presenting to customers. It's grocery store Chinese food, but it shouldn't ever violate the most basic of usda safety rules. One of my favorite quick meals is now ruined. At least I managed a few bites of the chicken that most definitely wasn't at proper food handling temperature. None of it was at safe temperature.

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!

Brand Certified Facts from Safeway

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