McDonald's

Reviews

• WH

  Wayne Hodges

  2 days ago
  2.0
  Bad service
• JS

  Jeff Shaw

  3 days ago
  1.0
  I went into McDonald's expecting the same friendly customer service that used to be provided at this location. Don't be fooled by the image in this profile of warm, friendly counter service. This location no longer provides that. They reconfigured the counter area. You're met immediately by four kiosks at the door. I ordered there because this McDonald's sadly has gone the way of all the others in this area and removed the personal customer service element. The kiosk took my money, but gave me no receipt with a number on it, as it is supposed to. I waited for my food. Eventually, a young 16-year-old with long blonde hair pops out of the back and hollers a number and sets what I think might be my food on a shelf before quickly retreating out of sight to avoid providing any semblance of excellent customer service. When I saw no one was going to acknowledge my presence at the counter, I said "excuse me" loud enough to get someone's attention from the back. She came back out, I explained that the kiosk didn't give me a number, and so I have no idea which of those bags belongs to me. I asked her to come and identify if that bag was mine. I didn't want to touch someone else's bag to avoid cross-contamination. (Not that long ago, they would have handed the bag to you with a smile and said thank you ). But again, I wasn't given a receipt to compare numbers with. She stomped around the front of the counter, reached up, and pointed to the bag and read the attached receipt WITH A BAD ATTITUDE. like it was somehow inconvenient that she even needed to give service with a smile to someone who just contributed to her paycheck. Turning every item in the bag into a SARCASTIC question. Because of her lack of good service and overall attitude at the thought of going above and beyond to provide service with a smile, I was frustrated and told her that this was terrible customer service. Her reply was to then yell at me. At that point, I just took my food and walked out. This McDonald's is far from the exemplary service model Ray Kroc built the franchise on. SMH...
• CH

  Christy H

  Feb 18, 2026
  5.0
  Great sausage burritos and hash browns
• DH

  doug hibner

  Feb 16, 2026
  5.0
  Jeremiah took my order and was the most pleasant and professional person I have met in a drive-thru in many many years. Great smile and Great Attitude. And the Manager as well, I forgot to get his name as well. We will definitely be going back often with this kind of service. Thank you.
• MD

  Missy Davis

  Jan 7, 2026
  1.0
  I have ordered from here multiple times and each time there is some type of issue. Whether it's not filling the fries up all the way, or missing items which happens a lot, or getting a burger with all the ingredients on it when I ask for it to be plain. This seems to become a repetitive issue with this store and I'm not sure why. It seems that the employees are not paying attention to detail and because of it it's really bringing down the reputation there.

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