McDonald's

3.6
2219 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3232 E Pacific, Albany, OR
97321, United States

Hours

Reviews

3.6
2,219 reviews
5 stars
768
4 stars
535
3 stars
437
2 stars
184
1 star
295

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for their orders, with some experiencing delays of over 30 minutes.

Food Quality

The quality of food was inconsistent, with several complaints about cold or improperly prepared items.

Customer Service

Customer service experiences varied widely; while some praised staff for being friendly and helpful, others reported rude behavior and poor handling of issues.

Cleanliness

The restaurant was generally noted for being clean, especially the kids' play area, but some customers mentioned a lack of basic supplies like napkins.

Order Accuracy

There were multiple instances of incorrect orders being received, leading to customer dissatisfaction.
  • LW
    Lannaya Wagner
    Nov 14, 2025
    1.0
    Horrible service, I was just trying to get chicken nuggets for my daughter had to go through the drive through 3 × 2 get them to give me my order an hour later, I finally got what I paid for and the whole time.The employees gave me attitude absolutely ridiculous to wait an hour for a ten piece.Chicken nugget
  • QM
    Q Madp
    Nov 11, 2025
    4.0
    11/11/25 Quick breakast stop before the Veterans Day parade. Service was friendly and helpful. Place is bright and clean and I didnt need permission (code) to wash my hands.
  • GN
    Gravs Navs
    Nov 2, 2025
    1.0
    We usually come here for our food, well tonight my mother and sister went to pick up our mobile order for the night, and because my mom's phone was acting up and couldn't show the manager on site (Mariah) the number of our order, Mariah just refused to give my mom the food we had already paid for and didn't give my mom a refund either. We will be contacting whoever is in charge of Mariah and reporting this.
  • KG
    Kaylee Gilstrap
    Nov 2, 2025
    1.0
    It took forever to get our food, like 25 minutes or so. And they messed up a couple things on our order which was pretty basic. Just 2 regular meals and a happy meal. We added cheese and pickles to one sandwich; they missed that. As well as we asked about the pumpkin pies, the cashier said let me check, and came back to let us know there was 1 pumpkin left and 4 apples for the night, we said ok we will just take the one pumpkin... And go figure they put one of the apples in. Which obviously was not what we wanted. And instead of giving me the actual receipt for my order. I was given their DT slip which sucks because since I didn't use the app to order I wouldve been able to manually add the details with the actual receipt to my app to earn points but, I can't and it was a 40$ ish order so... Just a little frustrating and especially because they were literally not even busy. There was 1 car in front of me and when our food finally came, and while we were exiting another car had pulled into the DT and was ordering; so just pure lack of trying is what it seemed like. I am not trying to be rude or anything like that, I'm just was a little irritated about it all.
  • SV
    Sawyer Vigil
    Nov 1, 2025
    1.0
    Food was good it’s McDonald’s can’t complain. But employees were EXTREMELY rude in the middle of ordering in the drive threw I got cut off by the lady and she told me to just pull to the window and then looked at me confused when I said I was still trying to order! Then had the most ridiculous attitude ever while trying to cash me out!

Frequently Asked Questions About McDonald's

What are the general opening hours for McDonald's at 3232 E Pacific in Albany, OR?

The restaurant is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.

What are the drive-through hours at this McDonald's location?

The drive-through is available daily from 5:00 AM to 1:00 AM.