McDonald's

3.3
1819 reviews
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Business Details

1820 Pacific Blvd SW, Albany, OR
97321, United States
(541) 926-0929
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1820 Pacific Blvd SW, Albany, OR
97321, United States

Hours

Reviews

3.3
1,819 reviews
5 stars
518
4 stars
421
3 stars
381
2 stars
157
1 star
342

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and failure to follow special requests.

Food Quality

Customers frequently mentioned unsatisfactory food quality, including stale items, cold meals, and poor preparation.

Cleanliness

Several reviews pointed out unsanitary conditions, particularly in the bathrooms and dining area.

Management Issues

Complaints about management's lack of responsiveness and poor handling of customer concerns were common.
  • KK
    KingM3llo
    Nov 16, 2025
    3.0
    Mid food. They forgot part of my order. Food was okay. McDonald is just mid. Like I don’t know what to say. What I really hate is how the service is always bad. Like Taco Bell, McDonald’s those are the circle of bad service.
  • RR
    Rose Rowson
    Nov 10, 2025
    1.0
    Everytime I get food from here now the fries are soggy and cold. Starting to think it's a waste of money to even go here. It's ran by younger people that don't have any customer service skills and I've done customer service for 20 years. Probably won't be ordering from here anymore. My fries almost look like they have been spit into? Just gross 🤢
  • JP
    JOHNATHAN Payne
    Nov 2, 2025
    1.0
    Horrible customer service! Then to top it off found this in my breakfast burrito.. im literally fumming right now and as I pulled that out of my mouth I'm also going to go throw up!
  • BO
    Breeze OLeary
    Oct 30, 2025
    2.0
    I'm not everyone that likes McDonald's. But I happen to be hungry and have very little money. So I went to this one and picked up 1 of their $5 bags. The fries were called the chicken tasted old like old grease, and the hamburger was saggy when I called and made a complaint about it. They told me there was nothing that they could do. Don't remember the manager's name that I talked to, but he was actually very rude. Will not be eaten at McDonald's again.And as I said , I don't like mcdonald's as it is , but was limited and hungry
  • JK
    jane kelly
    Oct 27, 2025
    4.0
    Was quicker to go inside instead of the long drive thru lines..so happy with that! & Can always count on a front row spot..just not sure what's up with the bathroom lighting.. reminds me of the undersea gardens with the blue lighting..lol
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Albany, OR?

McDonald's in Albany, OR is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's offers drive-thru service daily from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.