Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
Location
Hours
Reviews
4.6
1,143 reviews
5 stars
868
4 stars
156
3 stars
51
2 stars
31
1 star
37
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, unorganized order taking, and instances of incorrect orders.
Customer Experience
While some customers praised the friendly and energetic staff, others experienced rudeness and a lack of attentiveness.
Product Quality
Many reviews highlighted inconsistencies in drink preparation, with some customers receiving drinks that lacked flavor or were not made as requested.
Positive Atmosphere
Despite the issues, several customers appreciated the positive energy and atmosphere at the location, noting the staff's friendliness.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, particularly regarding charges for drinks with less ice or modifications.
- KBKelsey BNov 16, 20251.0Music so loud they couldn’t hear our order or something… ordered 2 drinks both were wrong. Ordered a Peach tea w/ extra peach flavoring, tasted like dirty water no peach at all no tea flavor either… 2nd was a Dino egg soda, all they put was blue raspberry and soda water… not all the ingredients in a typical “dino egg”
- DTDebbie ThurmanNov 11, 20252.0This location has great and efficient staff, however, the medium latte is over $5. That is almost 50 cents more than the Dutch Bros in Eugene.
- SFSerpintine FireOct 11, 20252.0Skipping me to take two orders from cars that pulled in after me….. Since going corporate you people have seriously declined in service. I remember when you guys actually listened to our orders and made them properly. Now it’s all about getting as many people through that line as humanly possible but the problem is you’re all corporate monsters that have lost your humanity. I miss Dutch bros. You guys ARE NOT DUTCH BROS. Shame on you all and SHAME ON TRAVIS BORSMA.
- BLBreanna LittsOct 8, 20251.0There are very slow and they will look at u and not take your order there just slow like nobody is here
- KFKevin FeltyOct 7, 20251.0Was in a hurry and no one there is!! And worst cup of coffee I have ever had!!!!!!!!!!
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 2840 Santiam Hwy. S.E.?
Dutch Bros Coffee is open Monday through Thursday and Sunday from 5:00 AM to 10:00 PM, and on Friday and Saturday from 5:00 AM to 11:00 PM.
Where is Dutch Bros Coffee located in Albany, Oregon?
Dutch Bros Coffee is located at 2840 Santiam Hwy. S.E., Albany, OR 97322.
What types of drinks and flavors does Dutch Bros Coffee offer?
They offer a variety of drinks including coffee, espresso, tea, lattes, smoothies, and frozen coffee. Sugar-free flavors include white chocolate, caramel, vanilla, and seasonal options. They also have caffeine-free drinks like hot cocoa, shakes, and lemonades.
Can I order Dutch Bros Coffee ahead using an app?
Yes, you can order ahead using the Dutch Bros app available on iOS and Android, or through their quick link for online orders.
Does Dutch Bros Coffee offer delivery or curbside pickup?
Dutch Bros Coffee offers curbside pickup but does not provide delivery services directly. Some third-party businesses might offer delivery, but quality is best when you visit the location.
What payment options are available at Dutch Bros Coffee?
They accept cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Individual locations might have additional payment options.
Are there any nearby places to visit before or after visiting Dutch Bros Coffee at 2840 Santiam Hwy. S.E.?
Yes, nearby places include Sweet Waters Family Restaurant and Oasis Lounge for dining, Les Schwab Tire Center for automotive services, and Bobo Boba for bubble tea. These spots provide convenient options to complement your visit.
Can I find other coffee shops near Dutch Bros Coffee in Albany?
Yes, nearby coffee options include another Dutch Bros Coffee location and Margin Coffee Roasters, which also serves smoothies and bagels.
How can nearby transportation and local businesses help customers reach Dutch Bros Coffee?
While specific transit stations are not listed, nearby businesses like Ace Buyers (pawn shop) and automotive services such as Discount Tire and Les Schwab Tire Center may be landmarks to help customers locate Dutch Bros Coffee easily.
Does Dutch Bros Coffee support community and charity events?
Yes, Dutch Bros Coffee actively participates in annual giveback campaigns and local charity events to make a positive impact in their communities.