Customers frequently reported slow service, long wait times, and rude staff, leading to a negative perception of the overall service experience.
Food Quality
While some customers enjoyed the food, many expressed disappointment with cold, poorly prepared items and incorrect orders.
Customer Experience
Several reviews highlighted issues with management and staff behavior, including unhelpfulness and lack of attention to customer needs.
Cleanliness
Multiple customers noted that the restaurant was not clean, with some mentioning filthy tables and unsanitary conditions.
Product Availability
Customers were frustrated by the lack of certain menu items, such as chocolate ice cream, and inconsistent product quality.
DE
David Eiquihua
Feb 19, 2026
5.0
Best Chicken Strips and Gravy.
Classic deserts.
RA
Robert Able
Feb 18, 2026
5.0
Went to a dairy Queen in Albany a couple days ago. I can't even remember the last time I saw a dairy Queen, I wasn't even sure they were still in business...
So let's say it's 20 years since I've been to one, everything I remembered stayed the same. Very friendly staff, quick service, and most importantly, they still have the option of GRAVY as a dipping sauce!
And of course a chocolate sundae for dessert was included in my $7 lunch!
I miss dairy Queen!
AB
Anne B.
Feb 8, 2026
5.0
Had a great experience at this DQ tonight. Kate was amazing at running the drive thru, very friendly and crew was fast with the food. Kids loved it all!
MS
Moriah Schuch
Dec 26, 2025
1.0
They wont take any bills higher than a 20 ? Even if the order is 50 or over. Incredibly inconvenient and baffling in terms of business. If you don't want to take people's money then why are you open?
What are the opening hours of Dairy Queen at 2710 Pacific Blvd SE, Albany?
Dairy Queen is open Monday to Friday from 10:30 AM to 9:00 PM, and on Saturday and Sunday from 11:00 AM to 9:00 PM.
Does this Dairy Queen location offer drive-thru service?
Yes, this Dairy Queen location has a drive-thru service for convenient ordering.
Are there seating options available at the Dairy Queen in Albany?
Yes, this Dairy Queen offers both indoor and outdoor seating, including high chairs and booster seats for families.
Is this Dairy Queen family-friendly and suitable for children?
Yes, Dairy Queen in Albany welcomes families and children and provides amenities like booster seats and high chairs.
Can I order Dairy Queen's menu items online for pickup in Albany?
Yes, you can place orders online for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/17771/.
How can I get the latest deals and offers from Dairy Queen in Albany?
You can download the Dairy Queen mobile app for exclusive deals and rewards.
Is there a restroom available for customers at the Dairy Queen on Pacific Blvd SE?
Yes, this Dairy Queen location has a restroom available for customers.
What nearby attractions can I visit before or after dining at Dairy Queen in Albany?
You can visit Shotgun Creek Recreation Site, a local park and attraction, which is close to Dairy Queen for outdoor activities.
Are there other dining options near Dairy Queen in Albany?
Yes, nearby dining options include Ding How Buffet & Grill and Golden Town Buffet for Asian cuisine, as well as Victorico's Mexican Food and Muchas Gracias for Mexican food.
Where can I find services like fitness or wellness near Dairy Queen in Albany?
Nearby wellness and fitness options include Anytime Fitness gym, Blue Sky Beauty Massage and Spa, and Painted Nails and Spa.
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