Dairy Queen

3.1
1073 reviews
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Business Details

2710 Pacific Blvd SE, Albany, OR
97321-5075, United States
(541) 926-1724
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen
2710 Pacific Blvd SE, Albany, OR
97321-5075, United States

Hours

Reviews

3.1
1,073 reviews
5 stars
318
4 stars
192
3 stars
170
2 stars
99
1 star
294

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, long wait times, and incorrect orders.

Food Quality

Mixed reviews on food quality, with some praising the ice cream while others complained about cold, greasy, or poorly prepared items.

Drive-Thru Experience

Many customers experienced extremely slow service in the drive-thru, with some waiting over 25 minutes for their orders.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and poor food handling practices.

Customer Satisfaction

Overall customer satisfaction is low, with many expressing disappointment and advising against visiting this location.
  • CS
    Corey Sandstrom
    Nov 14, 2025
    5.0
    Best service in Albany
  • PA
    Parker Appah
    Oct 27, 2025
    1.0
    I was extremely disappointed with this location and Kara and Sara’s service. We ordered 2 small blizzards hoping to use a BOGO coupon for blizzards. Coming to the drive through window we were told that they were unable to honor our coupon. They said it came from a different store and their store wasn’t participating. We had used the same coupon from the back of a receipt that had multiple copies. All fair. We had gotten lucky a few times if that was true to their policy. However when presented with our blizzards the first one was flipped to show it was thick per Dairy Queen corporate policy, the second blizzard wasn’t flipped when it was presented. We pointed this out to the employees but they said again. Their store wasn’t participating. That they only had to flip one. Again odd since they don’t seem to stand by a corporate policy but okay fine. We are okay paying full price for the two blizzards. We drive away and as I’m eating my blizzard I realize that a mix in I payed and was charged extra for was missing. I’m overall really disappointed with our experience and would advise everyone to skip this location. My family feels sad and taken advantage of over this customer interaction
  • RS
    Rebecca Sheilds
    Oct 27, 2025
    5.0
    Food was great service was great I have fur babies when I got to the window and they saw the girls they asked if they wanted pup cups as they waged their tails in happiness and excitement
  • JD
    Jessyca1st Davis
    Oct 18, 2025
    5.0
    we got a ice cream and a bacon burger it was so good and the lady who run the cash register was so nice
  • AS
    Austin Strobbe
    Sep 14, 2025
    1.0
    NO CHOCOLATE ICECREAM and they don’t plan on getting it? the drive to the corvallis location is worth it
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Frequently Asked Questions About Dairy Queen

What kind of food and treats can I find at Dairy Queen in Albany, OR?

Dairy Queen offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.

What are the opening hours of Dairy Queen at 2710 Pacific Blvd SE, Albany?

Dairy Queen is open Monday to Friday from 10:30 AM to 9:00 PM, and on Saturday and Sunday from 11:00 AM to 9:00 PM.