Burgerville

4.1
2997 reviews
Burgerville

About

Burger JointFast Food RestaurantAmerican RestaurantRestaurantDessert ShopTake Out Restaurant
Fast and delicious? Absolutely. But what truly sets us apart is the pride we take in our Pacific Northwest roots—since 1961. More than 75% of our menu is sourced within 400 miles, because supporting local farms and businesses matters. Every bite helps strengthen our community and economy. After all, local just tastes better!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Burgerville
2310 Santiam Highway SE, Albany, OR
97322, United States

Hours

Reviews

4.1
2,997 reviews
5 stars
1,559
4 stars
737
3 stars
335
2 stars
177
1 star
189

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some enjoyed the burgers and shakes, while others found them undercooked or lacking flavor.

Service Speed

Service speed is inconsistent; some customers experienced long wait times, while others noted quick service.

Pricing

Many customers feel the prices are high for the portion sizes and quality, leading to dissatisfaction.

Staff Friendliness

Staff are frequently described as friendly and helpful, contributing positively to the customer experience.

Cleanliness

Several reviews mention cleanliness issues, particularly with the dining area and bathrooms.
  • DW
    Debbi Walcker
    Nov 15, 2025
    5.0
    Staff here take great care of their customers ☺️
  • EG
    Eric Gross
    Nov 9, 2025
    3.0
    Great food, not as good as it once was and definitely way overpriced
  • CL
    Christian qwq lol
    Nov 6, 2025
    3.0
    I love the food. My issue is when u pay at the drive thru they ask for a tip. 1 meal is 18$ and they want a tip for handing me a bag. I’m a server who lives on tips but that is for full service. I shouldn’t have to feel bad because I’m not tipping the drive thru. Should not be an option
  • JE
    Jason E.
    Nov 1, 2025
    2.0
    Staff is friendly and quick but they need to be taught how to cook. Food was just thrown together. I purchased a fish sandwich and kept biting into real hard things, to the point that I thought I broke a tooth and was chewing on it. Burger was horrible, it tasted freezer burnt and they couldn't put enough sauce on it to hide that rancid taste. Only thing edible was the fries. The strawberry milk shake was awesome though. Unfortunately I don't like paying $50 for two people to eat fries and shakes cuz everything else went into the trash.
  • ZB
    Zakorey Barker
    Oct 24, 2025
    1.0
    Used to be my favorite place to eat until they replaced the Plantville Cheezeburger with the nasty Vegan Burger. Its like eating lettuce and pickles in a sandwich with no burger. There is nothing savory about the burger, its disgusting. Please change it back!

Frequently Asked Questions About Burgerville

What type of food does Burgerville in Albany specialize in?

Burgerville in Albany specializes in American fast food including burgers, shakes, fries, plant-based, dairy-free options, chicken, fish, and gluten-free products.

What are the operating hours of Burgerville in Albany?

Burgerville in Albany is open daily from 7:00 AM to 11:00 PM, with extended hours until 11:30 PM on Fridays and Saturdays.