Burgerville

4.1
3005 reviews
Burgerville

About

Burger JointFast Food RestaurantAmerican RestaurantRestaurantDessert ShopTake Out RestaurantBurgerville
Fast and delicious? Absolutely. But what truly sets us apart is the pride we take in our Pacific Northwest roots—since 1961. More than 75% of our menu is sourced within 400 miles, because supporting local farms and businesses matters. Every bite helps strengthen our community and economy. After all, local just tastes better!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Burgerville
2310 Santiam Highway SE, Albany, OR
97322, United States

Hours

Reviews

4.1
3,005 reviews
5 stars
1,565
4 stars
737
3 stars
336
2 stars
178
1 star
189

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the burgers and shakes, while others found them overpriced and lacking flavor.

Service

Service is generally praised for being friendly and quick, but there are complaints about slow service and incorrect orders.

Pricing

Many customers feel the prices are high for the portion sizes and quality, leading to dissatisfaction regarding value for money.

Cleanliness

Several reviews mention cleanliness issues, particularly with tables and bathrooms, impacting the overall dining experience.
  • KB
    Kathy Baker
    Jan 1, 2026
    1.0
    Went here last night waited in drive thru line for 40 min. When I got up to the window they said they didn't have my order ,I told them what I ordered at the speaker and it was a simple order. But they told me to go back around and get back in line after waiting 40 min unacceptable!!! Very bad customer service!! Burgerville used to serve with love not anymore!! They have gone down hill. I will never go back!!!
  • CP
    Cyndie Peterson
    Dec 30, 2025
    5.0
    Gluten free vegan/vegetarian in a drive through? I’m blown away! So amazing!
  • EL
    E. Loeb
    Dec 27, 2025
    5.0
    Quick, friendly, and delicious food! Got Drive Thru while driving up I-5; Easy detour!
  • MM
    M
    Dec 11, 2025
    3.0
    This is one of my least favorite Burgerville for food taste. Staff was nice
  • PM
    Patrick Moore
    Dec 1, 2025
    2.0
    Nothing special. Actually quite pricey for what it is. The burger toppings were fresh. That's about the only upside. The beef patties them selves were dry and over cooked. I felt like I could have gotten similar quality and possibly better at a few fast food chain establishments for about half the price. The person working the window was nice. They are open late so if you are in a bind and don't care about cost.

Frequently Asked Questions About Burgerville

What type of food does Burgerville in Albany specialize in?

Burgerville in Albany specializes in American fast food including burgers, shakes, fries, plant-based, dairy-free options, chicken, fish, and gluten-free products.

What are the operating hours of Burgerville in Albany?

Burgerville in Albany is open daily from 7:00 AM to 11:00 PM, with extended hours until 11:30 PM on Fridays and Saturdays.