East Side Mario's

4.6
2680 reviews

About

RestaurantFamily Style RestaurantItalian RestaurantRestaurant Delivery ServiceTake Out RestaurantAmerican RestaurantCanadian RestaurantPizza RestaurantRecipe Unlimited
At East Side Mario's Woodstock we're passionate about three things: food, famiglia, and fun. Make every family meal a special occasion at East Side Mario’s, where good food and great company come together to create lasting memories and let our family handle the cleanup. With generous portions and a warm, inviting atmosphere, our hand gestures are as grand as our love for family. Whether you're looking for a dine-in experience for lunch and dinner or prefer the convenience of takeout or delivery, we cater to every preference. Come join us and enjoy All-You-Can-Eat, featuring Soup, Salad, and Garlic Homeloaf, Mario's mouthwatering Chicken Parmigiana, signature pizzas and classic Italian-American favourites that will have you saying, “Mama Mia!”

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

East Side Mario's
555 Norwich Ave., Woodstock, ON
N4V 1C7, Canada

Hours

Reviews

4.6
2,680 reviews
5 stars
2,207
4 stars
242
3 stars
84
2 stars
41
1 star
106

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews praised the exceptional service provided by various servers, particularly highlighting Alyssa, Brianne, and Jeremy for their attentiveness and friendliness.

Food Quality

While many customers enjoyed the food, there were several complaints about specific dishes being subpar, particularly the chicken parmesan and pasta dishes.

Customer Experience

Several reviews noted a mix of positive and negative experiences, with some customers expressing dissatisfaction with service delays and cleanliness, while others had enjoyable visits.

Management Response

Some customers reported issues with service or food quality but appreciated the management's efforts to address their concerns.
  • JD
    Janna Desmarais
    1 day ago
    5.0
    We had a really awesome experience here. Our server Emily was exceptional, very attentive and kind. The food was quick and very delicious. Would definitely recommend this particular Eastside Mario’s.
  • MH
    Maria Harman
    1 day ago
    5.0
    We really enjoyed the attentiveness of our server, Emily. I have had other ESM experiences at other locations where I was waiting a long time for bread or soup and would be lucky to get more than one bowl of soup or bread loaf despite being “all you can eat”. Emily was fantastic she even took time out to chat with our daughter about the hockey tournament we were driving home from! Thank you for great food, and most important, a great experience!
  • SD
    Sara Daly
    2 days ago
    5.0
    We visited this location for my graduation dinner after finishing my degree, bringing my entire family — all 15 of us! Alyssa handled our table like it was just another Saturday night and didn’t break a sweat. She was incredibly friendly and warm, somehow remembering every single one of our names with ease. We absolutely loved her attention to detail and the care she put into every order. She made the evening feel extra special by surprising me with a complimentary piece of cheesecake to celebrate, which was such a thoughtful touch. If you’re lucky enough to be served by Alyssa, you can rest assured you’re in the best hands. We truly can’t say thank you enough to this wonderful woman!
  • BD
    Billy Dineen
    Jan 3, 2026
    5.0
    Tonight for my son's 5th birthday...we had an absolute perfect waitress named Alyssa, who was so kind and considerate of my son's autism.. and the food and service was like how things used to be 20years ago. This was such a nice evening Thank you for the service and the best experience out to eat in a long time
  • SL
    Selena L
    Dec 13, 2025
    1.0
    My family and I went there this past Monday evening and my 18 month old was sick shortly after. I then fell ill the following morning. The rest of my family did get sick too but not as bad. We believe it was the spaghetti noodles as that was the only different thing that my daughter and I ate (she ate more at the restaurant then I did). This is completely unacceptable! We have had both positive and negative experiences at this location but this has definitely topped it. I have contacted Eastside Mario's and they insured me an investigation would happen and I would be contacted within 2 days (this never happened). I spent over $100 on a meal that I was hoping was going to be a good experience for us. Unfortunately it made us extremely ill, which I am finally recovering from. I can never trust this Eastside Mario's and probably will never return to one because of this experience. Scary!! It could have been way worse.

Frequently Asked Questions About East Side Mario's

Is East Side Mario's Woodstock Canadian owned?

Yes, East Side Mario's located at 555 Norwich Ave. in Woodstock is a proudly Canadian owned by operated by local Canadian franchisees.

Does East Side Mario's Woodstock accept reservations?

Yes, East Side Mario's Woodstock accepts reservations and you can book online via their website or OpenTable.