Swiss Chalet in Woodbridge, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Several customers praised specific servers like Cassandra and Claudia for their attentive and friendly service, while others reported poor service and staff miscommunication.
Food Issues
Multiple reviews highlighted problems with food quality, including undercooked chicken and missing items in orders.
Atmosphere
The restaurant's atmosphere received positive remarks, with customers appreciating the decor and overall dining environment.
Order Fulfillment
Customers expressed frustration with order fulfillment issues, particularly with takeout and delivery, citing delays and missing items.
SR
Sandeep Rattan
3 days ago
5.0
The food was amazing they kept asking us the food was coming and are server Nicholas was very helpful for chossing food and desserts. He is a very good server and the good tasted amazing!! And the staff is so nice!!
ES
Evan S
Jan 2, 2026
2.0
I got chicken parmigiana and it was not cooked the chicken was raw me and my wife tried it and was very raw inside
The food portion is so small for the price I remember used to be double size
I waited 30 mins for the order and the chicken was raw inside
JJ
Jonathan James
Jan 1, 2026
1.0
We ordered the Two-Can-Dine deal and had our server changed partway through the meal. We asked the second waitress if our CAA card could be used for a free appetizer and were told yes. When the bill came, we were charged the full amount and told it didn’t apply because we ordered a meal special.
The problem isn’t the policy — it’s that we were explicitly told it was approved and then charged anyway. What made it worse is that the charge was only removed after having to argue with three different staff members, including managers. This should have been a simple fix, not a debate.
Staff miscommunication and internal issues shouldn’t be pushed onto customers. Very disappointing experience and poor service overall.
JJ
jessica
Dec 29, 2025
5.0
We had a wonderful experience at Swiss Chalet. The chicken was a bit dry, but the spring rolls were amazing. Our server, Claudia was friendly and attentive, which made the visit enjoyable. Her positive attitude and great service really stood out and made us feel welcome. Overall, it was a great dining experience, and we will definitely be back!
TP
Team Youphoric Health & Performance
Dec 20, 2025
1.0
Extremely disappointed with the Swiss Chalet in Woodbridge on Rutherford. We ordered a family dinner for my brother’s birthday through Uber Eats and two meals were missing, and the bags were sealed when they arrived.
I called the store and the manager was rude and dismissive, and kept repeating “it’s Uber’s responsibility” instead of taking ownership or helping. Mistakes happen, but blaming the driver when the bags are sealed is ridiculous.
It’s now been over 2 hours and we’re still waiting for replacement food while two of us have had nothing to eat. The new Uber driver has been patiently waiting at the Swiss Chalet for 30-minutes, and Swiss Chalet STILL hasn't fulfilled the order.
This turned what should’ve been a nice family dinner into a frustrating mess. If you’re thinking of ordering from this location, don’t.
Does Swiss Chalet at 3737 Rutherford Rd. RR 2, Woodbridge have a drive-thru?
Yes, Swiss Chalet at 3737 Rutherford Rd. RR 2, Woodbridge has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.
Does Swiss Chalet at 3737 Rutherford Rd. RR 2, Woodbridge offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What kind of food is Swiss Chalet in Woodbridge known for?
Swiss Chalet in Woodbridge is famous for its authentic and fresh Rotisserie Chicken, served with their signature Chalet Sauce and Fresh-Cut Fries.
Does Swiss Chalet Woodbridge offer delivery and takeout services?
Yes, Swiss Chalet Woodbridge offers both delivery and takeout. You can order online via their website or mobile app.
What are the operating hours of Swiss Chalet at 3737 Rutherford Rd. RR 2, Woodbridge?
The restaurant is open Monday to Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM.
Does the Woodbridge Swiss Chalet have a drive-thru service?
Yes, Swiss Chalet at 3737 Rutherford Rd. RR 2 in Woodbridge features a drive-thru for convenient ordering without leaving your car.
Can I order ahead online or via an app at Swiss Chalet Woodbridge?
Yes, you can order ahead online through their website or their mobile app, which also offers curbside pickup and delivery options.
Is Swiss Chalet Woodbridge family-friendly and do they offer a kids' menu?
Yes, Swiss Chalet Woodbridge welcomes families and provides a children's menu for younger guests.
Are there vegetarian or gluten-friendly options at Swiss Chalet Woodbridge?
Yes, they offer vegetarian and gluten-friendly options. Guests should refer to the Nutrition & Allergy Guide available on their website for details and allergen information.
What nearby restaurants can customers visit around Swiss Chalet Woodbridge?
Nearby restaurants include Harvey's for fast food burgers, Drupatis Vaughan for Caribbean cuisine, Zizi Trattoria for Italian dishes, RAPiZZA for pizza, and M&B Bakery & Cakes for bakery items. Customers might enjoy exploring these after dining at Swiss Chalet or when looking for variety.
What nearby services and shops can I find near Swiss Chalet Woodbridge?
Near Swiss Chalet Woodbridge, you can find beauty salons like Baddie Body and Above Toronto Hair Studio, travel agencies such as Expedia CruiseShipCenters, and convenience stores including 7-Eleven. These places make it convenient for customers to combine errands or pampering with their dining experience.
Is there a coffee shop near Swiss Chalet Woodbridge where I can grab a coffee after my meal?
Yes, Starbucks Canada is nearby Swiss Chalet Woodbridge, making it a convenient spot to enjoy a coffee or snack before or after your meal.