Swiss Chalet

4.4
2332 reviews
Rotisserie Chicken

About

RestaurantRecipe Unlimited
Swiss Chalet in Woodbridge, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
3737 Rutherford Rd. RR 2, Woodbridge, ON
L4L 1A6, Canada

Hours

Reviews

4.4
2,332 reviews
5 stars
1,711
4 stars
288
3 stars
94
2 stars
55
1 star
184

What are people saying?

AI-generated from recent customer reviews

Service Quality

Several customers praised specific servers like Cassandra and Claudia for their attentive and friendly service, while others reported poor service and staff miscommunication.

Food Issues

Multiple reviews highlighted problems with food quality, including undercooked chicken and missing items in orders.

Atmosphere

The restaurant's atmosphere received positive remarks, with customers appreciating the decor and overall dining environment.

Order Fulfillment

Customers expressed frustration with order fulfillment issues, particularly with takeout and delivery, citing delays and missing items.
  • SR
    Sandeep Rattan
    3 days ago
    5.0
    The food was amazing they kept asking us the food was coming and are server Nicholas was very helpful for chossing food and desserts. He is a very good server and the good tasted amazing!! And the staff is so nice!!
  • ES
    Evan S
    Jan 2, 2026
    2.0
    I got chicken parmigiana and it was not cooked the chicken was raw me and my wife tried it and was very raw inside The food portion is so small for the price I remember used to be double size I waited 30 mins for the order and the chicken was raw inside
  • JJ
    Jonathan James
    Jan 1, 2026
    1.0
    We ordered the Two-Can-Dine deal and had our server changed partway through the meal. We asked the second waitress if our CAA card could be used for a free appetizer and were told yes. When the bill came, we were charged the full amount and told it didn’t apply because we ordered a meal special. The problem isn’t the policy — it’s that we were explicitly told it was approved and then charged anyway. What made it worse is that the charge was only removed after having to argue with three different staff members, including managers. This should have been a simple fix, not a debate. Staff miscommunication and internal issues shouldn’t be pushed onto customers. Very disappointing experience and poor service overall.
  • JJ
    jessica
    Dec 29, 2025
    5.0
    We had a wonderful experience at Swiss Chalet. The chicken was a bit dry, but the spring rolls were amazing. Our server, Claudia was friendly and attentive, which made the visit enjoyable. Her positive attitude and great service really stood out and made us feel welcome. Overall, it was a great dining experience, and we will definitely be back!
  • TP
    Team Youphoric Health & Performance
    Dec 20, 2025
    1.0
    Extremely disappointed with the Swiss Chalet in Woodbridge on Rutherford. We ordered a family dinner for my brother’s birthday through Uber Eats and two meals were missing, and the bags were sealed when they arrived. I called the store and the manager was rude and dismissive, and kept repeating “it’s Uber’s responsibility” instead of taking ownership or helping. Mistakes happen, but blaming the driver when the bags are sealed is ridiculous. It’s now been over 2 hours and we’re still waiting for replacement food while two of us have had nothing to eat. The new Uber driver has been patiently waiting at the Swiss Chalet for 30-minutes, and Swiss Chalet STILL hasn't fulfilled the order. This turned what should’ve been a nice family dinner into a frustrating mess. If you’re thinking of ordering from this location, don’t.

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 3737 Rutherford Rd. RR 2, Woodbridge have a drive-thru?

Yes, Swiss Chalet at 3737 Rutherford Rd. RR 2, Woodbridge has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.

Does Swiss Chalet at 3737 Rutherford Rd. RR 2, Woodbridge offer a Braille menu?

Yes, every Swiss Chalet location with a dining room has a Braille menu.