KFC

Reviews

• JK

  junaid khalid

  1 day ago
  1.0
  I visited this location at 12:30 am on April 11. Even though there were 30 minutes left until closing, the experience was appalling. Upon walking in, the staff member immediately asked if we were dining in, then told us, "don't make a mess, we will be closing soon." It is incredibly unwelcoming to be treated like a nuisance before even ordering. The quality of the food and service was just as bad: • The food was served cold and soggy. When I complained, the employee insisted it was fresh because "the restaurant was busy." • She took the cold meal back and clearly just warmed it up instead of providing a fresh replacement. It came back just as soggy, only hot. • The coleslaw had a terrible, spoiled smell—I couldn't even eat it. • At 12:58 am, she insisted there were only 2 minutes left and pressured us to get out. Serving spoiled-smelling food and treating customers this way is unacceptable. I won't be back. This experience was specifically with the female employee working the front counter during the 12:30 AM shift on April 11. The management should check the shift roster for this time, as her conduct was completely unacceptable
• FH

  Farouk Hazami

  4 days ago
  5.0
  The chicken was cooked to perfection and had a delicious crispy coating. The fries were served hot and were evenly cooked with great flavor. The whole meal was satisfying and enjoyable.
• JD

  J D

  Apr 1, 2026
  5.0
  I got really good service here. Nothing was wrong with the food; we received everything on time, and the whole staff that day was great! I haven't had service like this in Windsor in a long time.
• RR

  Rick

  Mar 19, 2026
  1.0
  3-19-26. 11 am. Ordered a crispy chicken in the drive thru. They said it would be a few minutes and to wait in the parking lot. I waited 15 minutes and went back in to request a refund. The guy behind the counter was quite agitated with my request and became loud and obnoxious, although he did process my refund. Terrible service and will never be returning. I went to Wendy’s and got a chicken sandwich and it took 2 minutes. The sandwich is fresh and delicious. Hopefully corporate sees this and intervenes before the KFC brand is trashed by these loser employees.
• DD

  Doug Page (DougMPage)

  Mar 15, 2026
  1.0
  Ordered off the app at 3:32pm. Showed up to th drive through at 3:40pm. She told me to go park out front & wait for them to bring it out. I ordered the six pieces of chicken and two large sides. My two large side sides were one macaroni salad and one corn. At 3:50 I still have not received my order and upon her coming out to deliver another order, I asked her what was going on. She said we ran out of chicken! I said so I will get my money back? To which she said no it will be five more minutes… upon receiving my order at 4 PM, I headed home. Upon arrival, I unloaded the bag and found a large macaroni salad, which was fine. A large corn which was only half filled and five pieces of chicken not six! This is the consistently worst KFC I’ve went to time and time again and swear I will never go back if I am heading into Windsor as I’ve used multiple ones in the city with no problem. This TECUMSEH location is pegged with problems! Hundred percent do not recommend three out of three times now my order has been wrong and I’ve had to wait over 20 minutes!

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