Subway

4.0
703 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Windsor Subway® Restaurant at 2424 University Ave W brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2424 University Ave W, Windsor, ON
N9B 1E9, Canada

Hours

Reviews

4.0
703 reviews
5 stars
378
4 stars
159
3 stars
59
2 stars
14
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff received praise for friendliness and efficiency, while others were criticized for rudeness and poor handling of complaints.

Food Quality

Food quality is generally good, but there are complaints about incorrect orders, missing ingredients, and hygiene issues.

Order Fulfillment

Frequent issues with online orders not being fulfilled correctly, leading to customer frustration.

Staffing Issues

Concerns about understaffing during busy hours, resulting in long wait times and poor service.

Cleanliness

Some customers noted cleanliness issues, particularly regarding food handling and hygiene practices.
  • SD
    Shivraj Dave
    4 days ago
    5.0
    Avi is a fantastic addition to the Subway team. He greets every customer with a warm smile and communicates very politely, which makes the experience truly enjoyable. This was by far one of my best customer service experiences, and the sub he prepared was absolutely delicious.
  • RJ
    Rohit Jadav
    Dec 17, 2025
    1.0
    I am writing to express my disappointment with a recent experience at your Subway location around 2 pm. During my visit, I ordered two six sandwich and specifically did not want it overly toasted. However, the staff member name Avi toasted the sandwich far longer than requested. As a result, the bread was excessively hard and burnt, making the sandwich inedible. Unfortunately, I had no choice but to throw the sandwich away, which was very frustrating and a waste of both food and money. I did not receive an offer to replace the sandwich or correct the mistake at the time. I have generally had good experiences at Subway, which is why this incident was particularly disappointing. I hope this feedback is taken seriously so that staff are reminded to follow customer instructions more carefully and ensure food quality standards are met. Thank you for your time. I look forward to your response.
  • FA
    Felix Antony
    Dec 10, 2025
    3.0
    They sell good subs with a good variety of meats and cold cuts. Their sauces are great and worth the money. They have some good offers too on the mobile app. The bourbon bbq steak sub is the best one I've tried here.
  • CC
    Chantel Campion
    Dec 6, 2025
    5.0
    Vijay was wonderful, great customer service, very friendly, funny and was fast and efficient!!! We will keep coming back because of him !! Thank you !
  • PN
    Peter Nicholson
    Nov 13, 2025
    5.0
    Friendly staff. Close to the U

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 2424 University Ave W, Windsor, ON, N9B 1E9, Canada.

What are the operating hours of the Subway at 2424 University Ave W?

The Subway is open from 9:00 AM to midnight on Mondays and Sundays, and from 9:00 AM to 6:00 AM from Tuesday to Saturday.