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Subway

3.5
(288 reviews)

Business Details

3392 Dougall Rd, Windsor, ON
N9E 1S3, Canada
(519) 972-9707
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Windsor Subway® Restaurant at 3392 Dougall Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3392 Dougall Rd, Windsor, ON
N9E 1S3, Canada

Hours

Reviews

3.5
288 reviews
5 stars
138
4 stars
42
3 stars
23
2 stars
8
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Food Quality

Many customers reported issues with food quality, including stale bread, insufficient portions, and expired ingredients.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and staff not adhering to hygiene standards.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and the quality of their food.
  • MM
    Mick McIntyre
    3 days ago
    1.0
    After ordering a 6 inch veggie lightly toasted... I couldn't even eat it....threw in garbage...the lettuce was brown... cucumbers and tomatoes wilted. The bread was completely hard as a rock...I emphasized 2 times lightly toasted...
  • DS
    Dhesi Saab
    Feb 19, 2026
    1.0
    I ordered 12 inch sub , looks i like empty. They don’t put stuff properly but they charge full . Will not come again
  • GD
    Gurasees Dhanju
    Feb 17, 2026
    1.0
    Chicken was all raw and expired. everyone who ate the Chicken teriyaki subs had an insane stomach ache. Do NOT go. They prioritize saving money rather than cleanliness.
  • NH
    Nathan Hayo
    Feb 6, 2026
    1.0
    I am writing to report a negative experience at your Subway location on Friday, February 6, 2026 at 11:45 AM. A few friends and I visited the store to use the buy-one-get-one free footlong promotion. We were respectful, waited in line, and did not cause any disruption. However, the service we received was awful. When my steak sandwich was being prepared, the employee added a noticeably small portion of meat, approximately half of a normal scoop. When I asked about this, I was told I would need to pay an additional six dollars for extra meat, despite the initial portion already being reduced. When my friend asked which chicken option was spicy, the employee responded with attitude and stated that she was vegetarian, which did not answer the question or assist him in making a selection. After my sandwich was placed in the oven, the staff prepared four to five other orders before returning to mine, despite my order already being in progress. When I asked about the delay, I was told they would get to it when ready, even though I had been waiting the entire time whilst she prepared other order’s subs. During the toppings stage, I requested extra peppers and extra lettuce and was told there would be an additional charge for vegetables. In my experience, vegetables have not previously been treated as extra-cost items, and there was no sign indicating such charges which means all she did was give me less for no reason. Sauce portions were skimped out on even after i asks for extra sauce. Throughout the visit, both the manager and another employee communicated in a dismissive and disrespectful manner. The overall experience reflected poor customer service, reduced portions, and inconsistent policies. I request that this location’s service practices be reviewed and addressed.
  • MC
    melissa martin callard
    Jan 30, 2026
    5.0
    Came in today for a 6” sub and had the pleasure of being served by Iti! She was incredibly sweet and welcoming. I’d honestly come back just to be served by her again. The atmosphere was great, and the place was very clean! Use the app theres great deals!

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