Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Windsor Subway® Restaurant at 3392 Dougall Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.
Food Quality
Many customers reported issues with food quality, including stale bread, old ingredients, and insufficient portion sizes.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and staff not adhering to hygiene standards.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendly service and the quality of their food.
Management Issues
Customers expressed dissatisfaction with management's response to complaints and overall management practices.
AM
Aya M
Oct 31, 2025
1.0
An older couple in front of me were being rude to the employee, but unfortunately, afterwards the worker seemed to take his frustration out on us, even though we had absolutely nothing to do with it.
He purposely overcooked and burned our food, and I also noticed he microwaved another customer’s food for two full minutes until it burned. He made our sandwich very aggressively, dumping nearly half a bottle of sauce on it, which made it soggy and unpleasant. When I looked at him, he asked “Is that good? Is that good?” in a mocking, sarcastic tone, which felt very disrespectful and uncomfortable.
The employee was a brown male wearing glasses, slightly chubbier build. There were two men working at the time, but he was the one fitting that description.
There is no reason to treat polite customers this way. We did nothing wrong and were left feeling uncomfortable and disrespected. I hope this matter is addressed appropriately so other customers don’t experience the same treatment.
Thank you for your time and attention.
DK
Devante Kentebe
Sep 17, 2025
1.0
REVIEW DOESN’T ALLOW PICTURES ANYMORE. Have a picture of my sub with 4 pieces of salami and pepperoni total on it(2 and 2). Paid for a sandwich that was made like there wasn’t enough supplies left. Wouldn’t waste a lunch break here again . Wish they would allow pictures so you can see how disappointing this really is.
SD
ShnoTTa DonDada
Aug 22, 2025
1.0
There was a huge may fly in my sub then when I tried to ask them if I could replace it for a fresh one they said I was lying to them
EK
eun kyo Koh
Aug 16, 2025
1.0
Service was terrible
DP
Dhiraj Patel
Aug 7, 2025
1.0
It was really disappointing and disgusting experience. The tables were dirty, the employee was rude, food was old. I went there, Bcoz it was on my way. It was a bad decision to go there.
1) The moment i walk into the restaurant, felt unwelcome by the employee, she was really rude, when we order sub for my wife and I, she made the sandwich half the way with bad expression( didn’t even explain everything, didn’t give a smile) it’s like she was in rush, didn’t even gave us proper time to think. She has no manner how to talk with customers or how to work at food chain. It is really unhygienic if you wouldn’t wear a cap or Atlas a hair net while working with food. After done eating, my wife ask for bunch of tissue paper, so that we can clean the mess which we made, so that no one else should get the dirty table as we got. She didn’t gave enough of it so i went to buy some, but then she started teaching me what comes with sub what shouldn’t. And started arguing in front of other customer. Even after discussion when i went to washroom to wash my hand she started bitching about me to her co-worker even knowing my wife standing in-front of them. This is a food restaurant where people go to eat not to make their mood off. She should really learn how to talk, listen and behave with customer. Bcoz customer comes first.
2) the food was really old, the bread was hard to chew, it seems like it was left over from previous day. The spinach was old and mussy.
If you wanna waste your money please do go there, Bcoz it it really bad experience for us. Waste of money and waste of time. Zero food quality with rude and zero customer service skilled employee( the one without cap or hair net)
What are the operating hours of Subway at 3392 Dougall Rd, Windsor?
Subway at 3392 Dougall Rd is open Monday to Thursday from 8:00 AM to 11:00 PM, Friday and Saturday from 8:00 AM to midnight, and Sunday from 9:00 AM to 10:00 PM.
Does Subway at this location offer pickup and delivery services?
Yes, they offer in-store pickup and curbside pickup for your convenience.
What meals does Subway serve at this location?
They serve breakfast, lunch, and dinner.
Can I order Subway online or via an app?
Yes, you can order quickly and easily through their app or online platform.
Does this Subway location offer catering services?
Yes, they are happy to assist with any catering needs.
What payment options are accepted at Subway on Dougall Rd?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Are there other sandwich or fast food restaurants near Subway on Dougall Rd?
Yes, multiple other Subway locations and a McDonald's Canada are nearby, offering fast food and sandwich options if you want to explore more choices in the area.
What dessert or bakery options are near Subway at 3392 Dougall Rd?
Nearby you can find The Pastry Place and Bake Shop and Pastry Palace & Bakeshop, great places to grab desserts or baked goods before or after your meal.
What Middle Eastern cuisine options are available near Subway on Dougall Rd?
Hamoudi's Shawarma, a Lebanese and Middle Eastern restaurant, is nearby and a good choice for those wanting to try different flavors in the area.
Are there health and wellness services near Subway at 3392 Dougall Rd?
Yes, nearby are Core Spine and Sports Center for chiropractic care, Guardian DMC Pharmacy, and other health providers like The Intrinsic Counsellor and DMC Chiropractic.