New York Fries serves premium fresh cut fries made from whole, russet potatoes cooked in non-hydrogenated and non-GMO sunflower oil. NYF's delicious fresh cut fries are the base for a variety of gourmet poutines. From Classic (vegetarian) Poutine and Pulled Pork Poutine to Butter Chicken Poutine and Bacon Double Cheese Poutine, you are sure to find a favourite at New York Fries. NYF also sells a premium chicken & beef hot dog with no additives or artificial preservatives as well as a variety of sauces and dips. Vegetarian, Gluten-Free and Vegan friendly options available.
Mixed reviews on food quality; some customers enjoyed the fries and poutine, while others reported issues with undercooked items and declining standards.
Customer Service
Generally positive feedback on staff friendliness and service speed, though some reviews noted instances of poor service and rudeness from specific employees.
Atmosphere
The dining environment is typical of a mall food court, with some customers appreciating cleanliness and the overall vibe.
Pricing
Customers expressed concerns about rising prices and perceived value, with some feeling that the quality does not match the cost.
Menu Variety
Customers appreciate the variety of options, particularly the poutine and specialty fries, but some noted inconsistencies in availability and preparation.
SV
Safia Vincent
Nov 15, 2025
1.0
On Saturday, November 15 at 5:36 PM my friend and I went to New York fries. I made an order for a small poutine and asked to use my gift card, the blonde girl working the till (Christine) immediately sighed and then said the gift card doesn’t work even though I just used it and it has money on it and instead of helping she just stood there and was like “yea idk what you want me to do but it doesn’t work” neither of the employees figured out how it worked and decided to just stare at me instead until I pulled out my debit card. Pretty awkward. Then my friend ordered her poutine after me. When Christine asked if it was for her or to go my friend responded with “to go”. BEFORE they even made the poutine my friend said actually sorry could I switch it to here, Christine grabs the recipe throws it on the tray to us and didn’t even acknowledge my friend saying could I have it for here please. She’s a very rude person, very poor customer service and we did not appreciate her at all. Would like for management to make this right.
BL
Brandy Lagerstrom
Nov 6, 2025
5.0
They’re always so friendly and and are able to laugh around! And the food is always amazing!
AK
Abhijith Reddy Katkuri
Oct 30, 2025
1.0
This was my first visit to New York Fries, and unfortunately, it was a letdown. I ordered the large truffle fries with extra cheese and chicken on top, expecting a flavorful treat. Instead, I was served burnt fries with barely any cheese and a disappointing amount of gravy. The quality didn’t match the price or the hype. Very disappointed with the food.
TA
Todd Allen
Oct 30, 2025
5.0
Jess & Christine Rock
MM
Marques
Oct 9, 2025
5.0
I love the ladies in New York fries anytime I go there for my lunch, which is almost every day. The ladies are always so positive in managing conversation with me. They complete my order without any hassle and completed perfection. Almost every time. It’s my go to spot for lunch and I love it.
Frequently Asked Questions About New York Fries Devonshire Mall
What types of services are available for ordering at New York Fries Devonshire Mall?
New York Fries Devonshire Mall offers both in-store pickup and delivery services.
Where is New York Fries Devonshire Mall located?
It is located at 3100 Howard Avenue, Devonshire Mall, Windsor, ON, N8X 3Y8, Canada.
What are the regular business hours of New York Fries Devonshire Mall?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What kind of food specialties does New York Fries Devonshire Mall offer?
They specialize in fresh cut fries, poutine variations, and premium chicken & beef hot dogs.
Does New York Fries Devonshire Mall offer vegetarian or gluten-free options?
Yes, they provide vegetarian, gluten-free, and vegan-friendly menu options.
Can customers dine in at New York Fries Devonshire Mall or is it takeout only?
Customers can dine in as the restaurant has seating available, and they also offer takeout and delivery services.
What nearby restaurants can customers visit alongside New York Fries at Devonshire Mall?
Nearby dining options include Pepitos (Venezuelan cuisine), Tim Hortons (coffee and cafe), Niko Sushi (Japanese cuisine), Mucho Burrito Fresh Mexican Grill, Feta and Olives (Greek and Mediterranean), Hurry Curry (Indian cuisine), Thai Express (Thai and Pan-Asian), and Manchu Wok (Chinese fast food).
Are there any nearby grocery or retail stores near New York Fries Devonshire Mall for convenient shopping?
Yes, nearby stores include Metro Devonshire (supermarket), Dollarama (discount store), Riverside Furniture, La Senza (lingerie store), Best Buy Canada for electronics, and Mountain Warehouse for outdoor gear and clothing.
What options exist for mobile phone services and repair near New York Fries Devonshire Mall?
Nearby mobile phone and repair stores include Mobile Klinik Professional Smartphone Repair, Rogers stores, WirelessWave, The Source, Best Buy Mobile, and Rogers at Fido store.
How can customers contact or find more information about New York Fries Devonshire Mall online?
Customers can visit the website at https://www.newyorkfries.com, check their menu online, or follow social media via Facebook (https://www.facebook.com/NewYorkFries), Instagram (@newyorkfries), and Twitter (@newyorkfries). The main phone number is +1 519-966-5336.