Many customers reported poor and rude service, with several mentioning unprofessional behavior from staff and management.
Food Quality
There were numerous complaints about food quality, including cold items, incorrect orders, and insufficient toppings in desserts.
Cleanliness
Some reviews highlighted cleanliness issues, particularly in the bathrooms and food preparation areas.
Consistency
While some customers praised the consistency of food and desserts, others noted a decline in quality and service compared to previous visits.
Positive Experiences
Despite the negative feedback, there were several positive comments about friendly staff and enjoyable desserts, indicating that experiences can vary.
AK
anum khurram
Nov 9, 2025
5.0
Owsum
MT
Mayxia T
Nov 9, 2025
1.0
PLEASE AVOID THIS PLACE. I ordered today, and the cashier was incredibly rude. He rushed me through my order, made a mistake, and then told me to return the unsanitary food. When processing the refund, he gave me coins instead of returning it to my original payment method — which is unacceptable. This kind of service shouldn’t even be legal. Absolutely disappointing.
NN
Nawaz
Nov 7, 2025
5.0
Good
MK
Mr Kim
Nov 2, 2025
1.0
Terrible customer service paid and waited and extra 15 minutes for food was cold this used to be a go to spot in the west end just overall terrible experience now
TS
Taranpreet Singh
Oct 11, 2025
1.0
Not good experience don’t behave good with customers. I don’t wanna describe in brief but my suggestion is try to speak good with customers. Respect all
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Windsor serve?
They serve soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
What are the opening hours of Dairy Queen Grill & Chill on weekdays?
From Monday to Wednesday, they are open from 10:30 AM to 11:00 PM; on Thursday and Friday, they are open from 10:30 AM to midnight.
Is Dairy Queen Grill & Chill in Windsor family-friendly and accessible?
Yes, the location is family-friendly, offers booster seats, high chairs, wheelchair accessibility, outdoor seating, and restrooms.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, this location features a drive-thru for convenient ordering and pickup.
How can I order food online from Dairy Queen Grill & Chill in Windsor?
You can place your order online for pickup at https://www.dairyqueen.com/en-ca/order/pickup/n/12184/.
Where is Dairy Queen Grill & Chill located in Windsor?
It is located at 1818 Huron Church Road, Windsor, Ontario, postal code N9C 2L5, Canada.
Are there any nearby fast food options close to Dairy Queen Grill & Chill?
Yes, nearby fast food options include Taco Bell Canada, Pizza Hut, KFC, A&W Canada, and Firehouse Subs, providing a variety of dining choices.
What other amenities can I find near Dairy Queen Grill & Chill on Huron Church Road?
Nearby amenities include The Beer Store for beverages, Shoppers Drug Mart for pharmacy needs, and Magicuts for beauty and hair services.
Is Dairy Queen Grill & Chill near any hotels for travelers?
Yes, it is close to several hotels including Hampton Inn and Suites, Holiday Inn and Suites Windsor, and Holiday Inn & Suites Windsor (Ambassador Bridge).
Can customers visiting nearby attractions stop by Dairy Queen Grill & Chill for food?
Absolutely; after visiting places like the Windsor-Detroit Border or Greenlawn Memorial Gardens, customers can enjoy classic fast food and ice cream at Dairy Queen Grill & Chill nearby.