Dairy Queen Grill & Chill

3.8
593 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
13300 Tecumseh Rd E, Windsor, ON
N8N 4R8, Canada

Hours

Reviews

3.8
593 reviews
5 stars
273
4 stars
132
3 stars
69
2 stars
30
1 star
89

What are people saying?

AI-generated from recent customer reviews

Ice Cream Quality

Customers consistently praised the ice cream, particularly the Blizzards, for their rich flavors and satisfying texture.

Service Issues

Numerous reviews highlighted slow service, order inaccuracies, and unprofessional behavior from staff, leading to customer dissatisfaction.

Cleanliness Concerns

Several customers reported unsanitary conditions in the restaurant, including improper food handling and dirty prep areas.

Pricing Complaints

Many customers felt that the prices were too high for the portion sizes and quality of food, leading to perceptions of poor value.

Mixed Food Quality

While some customers enjoyed the food, others reported issues with temperature and preparation, indicating inconsistency in food quality.
  • KU
    Kage Umbra
    Oct 23, 2025
    4.0
    Dairy Queen Grill & Chill is a reliable spot for satisfying your sweet tooth and grabbing a quick bite. The Blizzard lineup never disappoints—rich, creamy, and packed with mix-ins. I tried the Oreo Blizzard this time, and it was perfectly blended. On the grill side, the burger was decent and the fries were hot and crispy. Service was fast and friendly, and the restaurant was clean with plenty of seating. It’s not gourmet dining, but it’s a great place to relax with friends or treat the kids after a long day. Whether you're in the mood for ice cream or a casual meal, DQ delivers comfort and consistency.
  • LO
    L N Oliverio
    Oct 9, 2025
    5.0
    Ordered a slab cake for a special occasion and it was wonderful! The cake design was exactly what I wanted and they even tweaked it a bit to improve the look. Just a nice job and so tasty!!
  • JT
    J T
    Aug 26, 2025
    1.0
    Worst DQ ever and entirely consistent with the others this guy manages. Overpriced, inconsistent quality, minuscule portions, and has never participated in DQ National Free Cone Day. Talk about lowering the barr for DQ’s standards. Pathetic.
  • CJ
    Chris J.
    Aug 20, 2025
    1.0
    I ordered the chicken strips and was given this little peice so disappointing and for the price
  • CC
    Cristi
    Aug 10, 2025
    2.0
    Yesterday my daughter and I went through drive through and ordered a mini skor blizzard and a raspberry blue slush. The girl at the counter said my total was $12.86 so I gave her $22.90. She gave us our order and the change and I noticed it wasn’t correct so I asked again what the cost was and she repeated the same. Then said to her I think you short changed me I gave you $22.90 you should have given me back $10.04 (don’t care for the cents) but she gave me a five and loose change that didn’t add up. Because there was a line I said no worries and left parked in the parking lot and figured it out and she had short changed me. Plus gave me the wrong drink which I asked if they had changed the slush and she said no. So in I decided to go and explained to the girl at the counter and no questions asked gave me the correct change and the proper slush. What made me upset about her was I asks what the difference was in slushes and she said one is ice and one has ice cream in it. So then I asked is there a difference in price and she said no. Found that hard to believe that ice and ice cream would be the same amount. When I got home I called to inquire (happen to be speaking to the assistant manager who was standing at the counter when I asked). She told me that yes there is a difference the ice slush is $3.38 and the ice cream slush is $6.66. So I then say not only did your staff short changed me at the drive through but also at the cash register when I specifically asked. She apologized and said well maybe she didn’t hear you correctly. I said to her no she did because she said let me check for you nope they are the same. She (assistant manger) said come back and get your money rudely. I kindly said it is not about the money nor will I come back as it would not be worth it. It is the fact of work ethics and your staff. Simple maths and simple question yet one didn’t give the correct change back and the other couldn’t be bothered to refund the difference on the spot so instead lie. It is young adults like this that make it hard for others to get a job. If the owner/manager is reading this perhaps speak to staff in regards to work ethics particularly the girl in drive through (short black shoulder length hair) and the one at the front till (long hair similar colour) who were working yesterday evening.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the regular dining hours for Dairy Queen Grill & Chill in Windsor?

The regular dining hours are Monday to Saturday from 10:00 AM to 10:00 PM and Sunday from 11:00 AM to 10:00 PM.

When is the drive-thru open at this Dairy Queen location?

The drive-thru is open Monday to Thursday and Sunday from 10:00 AM to 10:00 PM, and on Friday and Saturday from 10:00 AM to midnight.