At MUCHO Burrito we transform traditional Mexican cuisine into Modern Mexicana. Our love and passion can be seen in every slice, dice, and spice that graces our kitchen. Here, everything is made with love, crafted to stir the heart as much as the palate. Come taste the MUCHO difference. LOVE FOOD. LOVE YOURSELF. LOVE MUCHO.
Many customers reported poor service, including rude staff and lack of training, leading to negative experiences.
Food Quality
While some customers praised the food as fresh and delicious, others complained about skimpy portions and unsatisfactory preparation.
Staffing Issues
Several reviews highlighted understaffing during busy times, resulting in long wait times and overwhelmed employees.
Hygiene Concerns
There were multiple complaints regarding hygiene practices, including staff not changing gloves and unsanitary food handling.
JY
John YILMAZ
Nov 30, 2025
1.0
I understand why this place not busy after i order food , the guy doing taco with no experience, rude attitude, no smile . Food taste is not good , its mucho burrito fresh mexi grill , its not fresh %100
IP
Isha Panchal
Nov 25, 2025
1.0
Terrible experience at this location. If there was a “negative” rating, I would’ve given it. I ordered a large Mucho Burrito, and the person making it rolled it into a ball. Everything I asked to be added was barely included—practically nothing. Even when I requested “regular” portions, I was told it would cost extra. My burrito ended up costing $25 even though I didn’t ask for anything extra. I’ve been to other locations for a Mucho Burrito, and this was by far the worst experience. When I asked why my burrito was rolled like a ball, the staff argued with me and rudely demanded that I show them how to roll a burrito properly.
This is completely unacceptable customer service. Staff should be trained to treat customers with respect, listen to requests, and serve food properly without arguing. No customer should feel disrespected or bullied for asking simple questions about their order. If next time I notice same issues, I will report them to local health authorities or consumer protection agencies.
DG
DD Govt
Nov 25, 2025
1.0
I got my bowl prepared today by one of the workers at Mucho Burrito, and it was a really disappointing experience. She treated me poorly and wasn’t listening to what I wanted. She kept adding very small amounts of everything, even after I mentioned it to her. In the end, I paid almost $20 with the drink, and all I got was a little rice with leftover-looking veggies. It was truly an awful experience, and I wouldn’t recommend visiting this location.
Thank you—just needed to rant it out.
DD
Dazzling Deer
Nov 23, 2025
1.0
Absolute worst. I ordered a large burrito and the guy wrapped that in the shape of a ball after taking 30 mins to create it. How am i supposed to eat that? Gulp it whole?
When I confronted him with his wrapping skills he is asking me if I know how to wrap a burrito.
November 23 2:00 PM
SG
Sahil G
Oct 5, 2025
5.0
Food was amazing. I had to wait patiently for the food because only one girl was working, but Heena was so fast and efficient. She was welcoming and made my order perfect and fast. Management needs to put one more staff on busy days.
Frequently Asked Questions About Mucho Burrito Fresh Mexican Grill
Where is Mucho Burrito Fresh Mexican Grill located?
Mucho Burrito Fresh Mexican Grill is located at 3100 Howard Ave, Unit FCU7, inside Devonshire Mall in Windsor, ON, Canada, postal code N8X 3Y8.
What are the operating hours of Mucho Burrito Fresh Mexican Grill?
Mucho Burrito is open Monday to Friday from 10:00 AM to 8:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 11:00 AM to 5:00 PM.
What type of cuisine does Mucho Burrito Fresh Mexican Grill serve?
Mucho Burrito offers Modern Mexicana cuisine, transforming traditional Mexican food with passion and love in every dish.
Does Mucho Burrito Fresh Mexican Grill accommodate dietary preferences like vegan and vegetarian?
Yes, Mucho Burrito serves vegan and vegetarian options as part of their menu offerings.
Can I order takeout or delivery from Mucho Burrito Fresh Mexican Grill?
Yes, Mucho Burrito offers both takeout and delivery services, including no-contact delivery and curbside pickup.
Is Mucho Burrito Fresh Mexican Grill family-friendly?
Yes, the restaurant welcomes families and children, offering a children's menu and high chairs for young guests.
What forms of payment does Mucho Burrito Fresh Mexican Grill accept?
Mucho Burrito accepts debit card and mobile NFC payments but does not accept checks.
Which notable stores are located near Mucho Burrito Fresh Mexican Grill where I can shop before or after my meal?
Nearby, you can visit the Hallmark gift shop for cards and stationery, Kernels Extraordinary Popcorn for snacks, and Devonshire Mall, which houses many retail stores and shopping options.
Are there any places near Mucho Burrito Fresh Mexican Grill where I can enjoy desserts or treats?
Yes, Dairy Queen (Treat) is close by, offering various ice cream and dessert options, perfect for a sweet treat after your meal.
If I'm shopping at Devonshire Mall, how convenient is it to stop by Mucho Burrito Fresh Mexican Grill?
Mucho Burrito is conveniently located inside Devonshire Mall, making it easy for shoppers to grab fresh Mexican cuisine during their visit.