Panera Bread

4.0
737 reviews
Toasted Italiano and Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Whitby is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutNot available
  • Curbside pickupNot available

Location

Panera Bread
372 Taunton Road East, Whitby, ON
L1R 0H4, Canada

Hours

Reviews

4.0
737 reviews
5 stars
346
4 stars
206
3 stars
82
2 stars
29
1 star
74

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect or missing items in their orders, leading to disappointment.

Customer Service

Feedback on customer service was mixed; while some praised staff for being friendly and helpful, others experienced rudeness and dismissive attitudes.

Food Quality

While many enjoyed the food, several reviews highlighted concerns about freshness, portion sizes, and food safety practices.

Cleanliness

There were complaints regarding cleanliness, particularly in food handling and the dining area.

Pricing Concerns

Customers expressed dissatisfaction with pricing, feeling that the quality did not justify the cost.
  • MM
    MJ
    2 days ago
    5.0
    Outstanding customer service — highly recommended
  • KD
    Kris D
    Jan 3, 2026
    1.0
    Waited at the front for 5 mins with no order taken. Could hear the employees laughing and talking in the back. While no one came to check the front to see if customers were there
  • ED
    Erica Dove
    Dec 28, 2025
    1.0
    Sent us the wrong order.
  • SS
    simyn
    Dec 18, 2025
    5.0
    this place is to die for.
  • KT
    Kay T80
    Nov 25, 2025
    1.0
    I was really disappointed with my experience at this Panera location. I ordered a half soup and half salad for dinner, and when I got home, I found the bread placed loosely in the same brown paper bag as the soup and salad containers. The bread was completely unwrapped, touching the exterior of the other items. This is a basic food safety concern. Even if the soup and salad are sealed, their containers can carry bacteria or contaminants on the outside. Other Panera locations understand this — for example, the Ritson location always puts their bread in a clean white bag. When I called the store, the manager admitted that Ritson does bag their bread, but the Whitby location simply does not. If this is the level of care they show in front of customers, I can only imagine what happens in the kitchen when no one is watching. Food safety should never be optional, and it’s clear that this location does not prioritize it. I’ll continue going to the Ritson location, where it’s obvious they care about customer health and proper handling.

Frequently Asked Questions About Panera Bread

What types of food does Panera Bread Whitby serve?

Panera Bread Whitby offers a menu of soups, salads, sandwiches, and bakery items focusing on quality, clean ingredients.

What are the operating hours of Panera Bread Whitby?

Panera Bread Whitby is open every day from 8:00 AM to 9:00 PM.