Panera Bread

4.0
728 reviews
Toasted Italiano and Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakery
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Whitby is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutNot available
  • Curbside pickupNot available

Location

Panera Bread
372 Taunton Road East, Whitby, ON
L1R 0H4, Canada

Hours

Reviews

4.0
728 reviews
5 stars
340
4 stars
207
3 stars
81
2 stars
28
1 star
72

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being stale or poorly prepared, while others praised the freshness and taste.

Customer Service

Mixed reviews on customer service; some praised friendly staff, while others experienced rudeness and poor handling of orders.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Cleanliness

Concerns raised about cleanliness and hygiene practices among staff, particularly in food preparation.

Pricing

Customers noted that while food quality can be good, many found the prices to be high for the portion sizes and quality received.
  • TF
    Terry Fairservice
    Nov 1, 2025
    2.0
    I ordered a Green Goddess Cobb with Chicken and it usually comes with a variety of Greens 4 or 5 different ones. Mine came with only Romaine Lettuce and no dressing ( which they did not tell me about). I come here weekly and this is the worst Salad I've ever had here.
  • GA
    G A
    Oct 31, 2025
    1.0
    I just called asking if they had A loaf of bread in stock and the lady was quite rude on the phone and then hung up while I was still talking. I also think that they are missing out on a ton of sales because there are tons of people that ask for their fresh loaves of soft bread, but whenever I call, they are always out. Just suggesting that they make more fresh loaves to secure more sales to help them with their business goals
  • SG
    Swati Goyal
    Oct 28, 2025
    5.0
    Really had a positive and great experience here. Customer service and food was excellent.
  • MA
    Max Ageman
    Sep 30, 2025
    5.0
    Perfect our server was so funny would recommend!
  • SS
    Sunflower S
    Sep 8, 2025
    1.0
    Hi, Recently I went to Panera Bread Whitby, Ontario, with my family. All of us were really excited because we live far away and wanted to have an experience of breakfast at Panera. When we got there and wanted to place an order most of the display shelves with the baked goods and bagels were empty. I would also like to point out that we went at breakfast time and you would think they would have these food items ready and baked freshly in advance...It was an anticlimax for us. The items that were available did not look fresh at all including what we ordered. The hot drinks including a latte and coffee were not properly brewed, not the right temperature and made properly. Anyways, to make it short none of the staff seemed very apologetic about it and we have decided not to go there next time. When the quality and freshness of food as well as good customer service deteriorates and is compromised this is the start of the downfall of a successful business. So please pay attention to this matter and these things because this particular location used to be a very good place to go. I would also like to add that because of the stale bakery item one of my family members had an upset stomach and diarrhea as a result.

Frequently Asked Questions About Panera Bread

What types of food does Panera Bread Whitby serve?

Panera Bread Whitby offers a menu of soups, salads, sandwiches, and bakery items focusing on quality, clean ingredients.

What are the operating hours of Panera Bread Whitby?

Panera Bread Whitby is open every day from 8:00 AM to 9:00 PM.