Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Welland Subway® Restaurant at 936 East Main Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted rude and unprofessional staff, with many customers feeling disrespected and ignored.
Food Quality
Several customers reported stale bread and insufficient toppings, leading to dissatisfaction with their meals.
Order Accuracy
Many customers experienced issues with incorrect orders, both in-store and through the mobile app.
Cleanliness
Some reviews praised the cleanliness of the store, while others noted unsanitary conditions and poor food handling.
Management Issues
Customers expressed frustration with the management's lack of responsiveness to complaints and poor handling of customer service situations.
GP
Gabriella Pierre
Nov 10, 2025
1.0
Rude workers with attitudes, never use the mobile app because they never give refunds either and they cheat ingredients on the subs while also mostly getting orders wrong. (I ordered a pizza sub with lettuce, bbq sauce, hot sauce, sweet onion sauce, where is any of those toppings on there?))
JT
Jodie Takach
Sep 17, 2025
1.0
The manager of this subway is doing a terrible job. We ordered 3 subs around 7 pm. The white bread was very stale very hard. I called the manager his response was and I'll quote him. He said "no no your bread was not hard there is no way because bread is sometimes hard in the morning never in the evening." I told him I was not lying he continued to argue with me he was difficult to understand and very rude. I asked for my money back he said no. I asked him to replace the meal. He took my phone number and never called. He clearly doesn't respect his customers nor the Subway good name. This is the worst food the worst manager I've ever encountered. I've loved subway since the 90s. For some strange reason all subways have gone down hill the last few years. They got rid of green olives. They also put less meat on the cold cut trio. This subway is deliberately putting less and less on your sub. Stale hard bread. I'll never eat at this subway again nor any other subway. I'll try locally owned sub shops. It's disgraceful how this manager is giving subway a bad name. It is the managers job to make it right to at least replace the food. Manager did not replace the food. Please do not eat here because if your food is wrong the manager will do nothing.
EW
Emily Watson
Sep 11, 2025
1.0
It can’t just be me, but every time I go in, the staff are always so mean! I understand it might not be a fun job, but you don’t have to be so short and cold…
Speaking of COLD! I politely mentioned the last time I ordered a meatball sub, she responded with “ya well it’s 7pm, you should expect it to be cold as we are getting ready to close”…excuse me what? Don’t you close at 10:30?
DF
Dust fost
Sep 11, 2025
1.0
I’ve been buying subs here for YEARS. Suddenly in the last few weeks service has gone down hill.
Consistently COLD meatball subs, advised staff and they said “it’s the evening, we’re cleaning”
I visit FOUR hours before close, nothing should be cold,
Bread has been ROCK hard.
What happened?
NL
nick lock
Sep 4, 2025
1.0
I would rate Zero stars if i could, arrived at 10 after 10 pm on my work lunch to get a sub, checked with Google the times they close, the sign on the door and Google said they close at 1030, they insisted they were closed, the hours on both the sign and google need to reflect that, ive lost valuable break time due to their laziness
Subway is located at 936 East Main Street, Unit 2, Welland, ON L3B 3Y9, Canada.
What are the operating hours of Subway at 936 East Main Street?
The restaurant is open Monday to Wednesday from 8:30 AM to 10:00 PM, Thursday until 10:30 PM, Friday until 11:00 PM, and Saturday and Sunday from 9:00 AM to 10:00 PM. On December 24th, it's open from 9:00 AM to 5:00 PM, and closed on December 25th.
Does the Welland Subway offer curbside pickup?
Yes, Subway offers curbside pickup services at this location.
Can I order food from Subway online or through an app?
Yes, you can order easily in the app or online through their menu website.
What types of meals does Subway serve at this location?
Subway serves breakfast, lunch, and dinner at this location.
Does Subway offer catering services in Welland?
Yes, catering services are available at this Subway location.
What payment options are accepted at Subway on East Main Street?
Subway accepts American Express, Discover, Mastercard, and Visa credit cards.
Which nearby places can I visit when dining at Subway?
You can visit Welland Wine & Supplies for liquor or hardware needs, Golden Razor hair salon for beauty services, or stop by Shell gas station conveniently nearby.
Is there a pharmacy near Subway at 936 East Main Street in Welland?
Yes, East Main Pharmacy, a convenient pharmacy and store, is nearby and can be visited before or after your meal.
Are there any churches close to Subway in Welland?
Yes, St. Andrew the Apostle Catholic Church and St Andrews the Apostle Roman Catholic Church are located nearby, which might be of interest to visitors.