Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Welland Subway® Restaurant at 589 South Pelham Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Hii Katie,
Thank you for taking the time to leave your feedback. We’re sorry to hear you were disappointed with your visit. After reviewing your order, we confirmed that the Parmesan cheese was selected in your mobile app order for the Meatball Sub. We always prepare orders exactly as submitted through the app to avoid mistakes.
When you arrived, we explained that we couldn’t change the app order once it was placed. You then requested a new sandwich to be made without Parmesan cheese, which we prepared for you. Because this was a completely new sandwich, the system charged for it as a separate order. Unfortunately, we can’t offer a replacement for free when the original order was made correctly based on the app selection.
We always aim to provide great service and treat our guests with respect, and we’re sorry if you felt otherwise.
KP
Katie Perreault
Oct 27, 2025
1.0
I ordered off the app today for the first time ever. There was an offer on the app for buy 1 get the 2nd footlong for 2$. I went in to grab my order- they put the wrong thing on my sub. I stated I did not order parm cheese on my sub. Instead of fixing the issue the man and girl said there is nothing they can do. Made me pay for another sub full price, and told me to skip the tip button. I noticed on this google review page that he has TERRIBLE reviews. Subway NEEDS to take a look at this owner and really consider having him for the face of subway. He was not polite at all, told me hes not subway and doesnt make the rules. I advised him he is the face of subway being an owner. Very terrible service. PLEASE consider this owner cause I am never ordering off the app again and considering never going back. I had to spend over 50$ today and he rung up another sub and made one without even considering that he was the one who made the mistake- being the face of subway. Good luck buddy... you should not be a business owner or take customer service class.
KR
Kim Reid
Sep 26, 2025
1.0
Charge what he wants bread old 50 dollars. 3 subs I was told not to go
SS
Samantha Silvestri
Sep 19, 2025
1.0
has no bread available ever around 5-6pm very disappointing
SR
Sammy Robbins
Jul 31, 2025
1.0
This is my go to subway which is usually great. I ordered 2 subs today and 1 had some care to it, proper full ingredients etc. My second sub had half the lettuce, tomato’s, sauce, etc. was very disappointing as the employees wouldn’t even smile. They don’t speak up and mumble under their breath. Customer lost. Do better subway.
What is the address of the Subway at South Pelham Plaza in Welland?
The Subway is located at 589 South Pelham Road, South Pelham Plaza, Welland, ON, L3C 3C7, Canada.
What are the operating hours of this Subway location?
The subway is open Monday through Friday from 7:30 AM to 10:00 PM, on Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.
Does this Subway offer pickup and delivery services?
Yes, this Subway location offers in-store pickup service.
Can I dine in at the Subway located at South Pelham Plaza?
Yes, this Subway location serves dine-in customers and offers a comfortable environment to enjoy your meal.
What payment options are accepted at this Subway restaurant?
They accept American Express, MasterCard, and Visa.
Which meals are served at the Subway in South Pelham Plaza?
This Subway location serves breakfast, lunch, and dinner.
Where can I view the menu for this Subway?
You can see the menu and nutritional information at https://www.subway.com/en-CA/MenuNutrition/Menu.
Are there other Subway locations near this South Pelham Plaza Subway?
Yes, there are several other Subway restaurants nearby, providing convenient options for sandwiches in the area.
What nearby healthcare options are available near the Subway at South Pelham Plaza?
MedCare Clinics at South Pelham Road provides family practice and medical services near the Subway, useful if you have healthcare needs before or after your visit.
What other shops can I find near the South Pelham Plaza Subway?
Nearby you can find several In Touch Communications stores for mobile phone needs, H and R Block offices for tax services, Bell telecommunications stores, and beauty salons like First Choice Haircutters.