Subway

3.4
212 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Welland Subway® Restaurant at 95 Lincoln Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
95 Lincoln Street, Welland, ON
L3C 7C3, Canada

Hours

Reviews

3.4
212 reviews
5 stars
70
4 stars
58
3 stars
15
2 stars
20
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with several customers expressing frustration over poor service and lack of responsiveness.

Food Quality

Mixed feedback on food quality; while some enjoyed their subs, others reported issues with incorrect orders, stale ingredients, and unsatisfactory preparation.

Cleanliness

Inconsistent cleanliness reported, with some customers noting dirty tables and unsanitary conditions, while others praised the cleanliness of the location.

Pricing

Customers expressed concerns about rising prices and perceived poor value for money, particularly in relation to portion sizes and quality.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a need for better attention to detail in order preparation.
  • BV
    Brad Vermolen
    Oct 31, 2025
    1.0
    We ordered 3 subs… all were different.. we received 2 the same on different bread and the third was correct..my wife couldn’t eat the sub they made.. I called and they said.. they will give me a free 12” sub next time I order… well I ordered again.. asked for my free sub due to bad service the last time.. I’m sorry we don’t give you a free sub we give $2.00 credit…. Nope not going there ever again!
  • AG
    Amandeep GILL
    Oct 8, 2025
    1.0
    I recently just purchased a veggie sub today and I wasn’t happy the way the girl who made my sub, cut the bread. She really needs to learn to use a bread knife and properly, instead she squished the bread cut open not evenly cut either and on top of that her way of talking and tone was way rude. Please train your employees again and teach what customer service is and what it means. Additionally the soda machine was out of order and bottle soda drinks were not cold.
  • MB
    Michael Butterfield
    Sep 22, 2025
    1.0
    Asked if they had soup and they just laughed and said no we don’t wanna, then when ordering 2 subs, they proceeded to call customers behind us and not take our order fully. Very rude staff. No soups, half the menu is blacked out, drink machine still isn’t working
  • RG
    Regina George
    Sep 13, 2025
    1.0
    I placed a mobile order at the wrong location by accident (no where near me and I have no car). So I immediately called to cancel and no one answered the phone for 20 minutes. Finally an employee that said her name was “Kaur” answered and she was super rude and unhelpful. She told me she couldn’t cancel my order because she already made it, despite it still showing as “in progress” in my app.. she said the app doesn’t tell you when it’s ready and that the app not working properly isn’t her problem and then said it’s my own fault for not double checking the address before ordering. I explained if someone had answered the phone when I started calling 20 minutes ago that this wouldn’t be a problem, and it’s not my fault no one answered my call. She told me there’s nothing she can do for me. I asked her for a manager and she claimed to be the manager and said there was no one else working that I could speak to. I asked for a customer service phone number and she refused to give me any numbers and then she hung up on me. I called back because now I am furious that she hung up on me and when she realized it was me calling again, she hung up on me again. Completely useless. Most unhelpful, unsympathetic, rudest, unkind employee I have ever dealt with, at any store/restaurant I’ve ever been to. I have never been talked down to like that and treated so poorly over a simple mistake. I deleted my app after this and will never go to Subway again.
  • KS
    Kajal Shah
    Sep 6, 2025
    1.0
    My veggie patty did not have a patty !!

Frequently Asked Questions About Subway

What is the address of this Subway restaurant in Welland?

The Subway restaurant is located at 95 Lincoln Street, Unit #14, Etowah, Welland, ON, L3C 7C3, Canada.

What meal options does Subway Welland serve?

They serve breakfast, lunch, and dinner.