Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.6
301 reviews
5 stars
117
4 stars
65
3 stars
56
2 stars
18
1 star
45
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including cold items, incorrect orders, and unsanitary conditions.
Cleanliness
Multiple reviews highlighted concerns about cleanliness, particularly in restrooms and food preparation areas.
Customer Service
While some staff were praised for their friendliness and professionalism, others were criticized for rudeness and poor handling of complaints.
Order Accuracy
Many customers experienced problems with incorrect orders, missing items, and overall disorganization in service.
Overall Experience
The location received mixed reviews, with some customers enjoying their experience while others expressed significant dissatisfaction.
- RKRamandeep KaurOct 11, 20251.0I ordered McVeggie for take out. After taking bite i realise the gave me chicken. I never ate any kind of meat in my entire life. I was heart broken and felt disgust. Very unprofesstional.
- SRSaba RiazAug 7, 20251.0there was hair in my mcflurry, i told the lady and she just dumped it never going back again
- GHGrace HollidayJun 11, 20251.0I stopped in to use the restroom, before I could use the toilet I had to wipe the pee from the seat, I didn't think much of it until after I came out a 2nd customer was complaining about the same experience I didn't stay for the food after that
- OMOksana MartinSep 18, 20241.0During my recent visit to McDonald's, I encountered a disappointing situation that left a bitter taste in my mouth. Upon ordering a drink, I was shocked to discover that the cup was filled to the brim with ice, leaving barely any room for the actual beverage. When I raised this concern with the associate, I was met with a rude and dismissive attitude. To my dismay, the associate informed me that the owner had instructed them to pack the cups with ice to the top, regardless of the inconvenience it may cause to the customers. Furthermore, the associate had the audacity to claim that we were lucky the cup was not completely filled with ice, as if we should be grateful for receiving even a fraction of the drink we paid for. This lack of consideration for customer satisfaction and the dismissive response to a legitimate complaint was truly disheartening. It is unacceptable for a well-known establishment like McDonald's to prioritize cost-cutting measures over providing a pleasant dining experience for its patrons. I urge McDonald's to revisit their policies and ensure that customers are not shortchanged or mistreated in such a manner. A little empathy and respect can go a long way in fostering customer loyalty and goodwill. In light of this disappointing encounter, I am compelled to reconsider my patronage of McDonald's in the future.
Frequently Asked Questions About McDonald's
What are the opening hours of this McDonald's location in Welland?
This McDonald's is open every day from 7:00 AM to 10:00 PM.
Does this McDonald's offer drive-through service?
No, this location does not have a drive-through service and remains closed for drive-through every day.
Can I order food for delivery or pickup from this McDonald's?
Yes, you can order food for in-store pickup or delivery at this location.
What meal options are served at this McDonald's?
They serve breakfast, lunch, and dinner, including items like the Big Mac and Quarter Pounder.
What payment methods are accepted at this McDonald's?
Payments can be made using American Express, Cash, Discover, Mastercard, and Visa.
What type of attire is recommended when visiting this McDonald's?
The recommended attire is casual when visiting this McDonald's.
Is there a children's menu available at this McDonald's?
Yes, this location offers a children's menu suitable for families.
Where is this McDonald's located?
It is located at 102 Primeway Drive, Welland, Ontario, postal code L3B 0A1, Canada.
What nearby locations can I visit around this McDonald's?
Nearby places include SmartCentres Welland shopping center, Walmart Canada, and LCBO. You might want to visit these for shopping or errands before or after your meal.
Are there any other fast food restaurants near this McDonald's?
Yes, there is another McDonald's and Taco Bell nearby if you want to explore other fast food options.
What services are available near this McDonald's that could be helpful?
Nearby services include Western Union for money transfer, Minute Key for keys and locksmith services, and Shell Prince Charles Service Station for fuel and automotive needs.