About
Fast Food RestaurantRestaurantChicken Restaurant
Location
Hours
Reviews
3.3
496 reviews
5 stars
216
4 stars
51
3 stars
36
2 stars
33
1 star
160
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff interactions.
Food Quality
Feedback indicated inconsistent food quality, with complaints about greasy, undercooked, or poorly prepared items.
Positive Staff Experiences
Some customers praised specific staff members for their friendly and attentive service, highlighting a few positive interactions.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions and poor management of the restaurant environment.
Delivery Problems
Customers expressed frustration with delivery issues, including forgotten items and long wait times for orders.
- AAAashish Aashish1 day ago5.0KFC served comfort, crunch, and pure satisfaction on a plate.
- SKSameer KarkiNov 15, 20251.0Ordered 4 piece original recipe box (X2) and the chicken was way too salty. And when i called to ask about this thing, he just told me to leave the review and cut off the phone. This was right before the store was closing. And even the chicken, it wasnt crunchy at all. Like u just added lots of corn starch and salt thats all. There was barely any meat, everything was covered with crust and on top of that, it wasnt even crunchy. So whoever is preparing this, if u get a late order, dont rush. I paid 38$ for this thing and i wouldn’t even eat if for free if someone had given it to me. Also improve ur communication services and the way u handle the problem. Just saying leave a review wont give me the taste or money back.
- JJJamesNov 8, 20251.0I called the place I'm not good with English im frome Quebec and someone answer the phone they just hung up on Me and I.. walked in the store and my chicken was cold they forgot my gravy
- AAA ANov 2, 20251.0Garbage location, unsanitary, workers speak in different languages around customers which is very unprofessional. All the workers are rude, always make the orders wrong. Will never return here.
- 5S5speed sierraOct 30, 20251.0Screwed up multiple people's orders, the two girls working were not communicating. the one kept yelling at the other and blaming her for everything. Clearly too stressed or highstrung for a customer service type job. The lady in the kitchen seemed to be doing well but the one at the cash needed to chill. Took us a half hour to get our food
Frequently Asked Questions About KFC
What are the operating hours of the KFC at 815 Ontario Road, Welland?
The KFC at 815 Ontario Road, Welland is open daily from 10:00 AM to 11:00 PM.
Where is KFC located in Welland?
KFC is located at 815 Ontario Road, Welland, ON, postal code L3B 5V6, Canada.
How can I contact the KFC in Welland?
You can contact the KFC in Welland by calling +1 905-732-3613.
Does this KFC offer meal delivery?
Yes, this KFC location offers meal delivery service.
Is the KFC at 815 Ontario Road Halal certified?
Yes, this KFC restaurant is listed as a Halal restaurant.
Where can I find groceries near the KFC in Welland?
You can visit FreshCo. or Sobeys grocery stores, both nearby the KFC on Ontario Road, for groceries.
Are there other dining options close to the KFC on Ontario Road?
Yes, nearby restaurants include BarBurrito Canada, Tim Hortons, and another KFC location.
Where can I go for a fitness session near the KFC in Welland?
Planet Fitness, a gym and sports recreation venue, is located close to the KFC on Ontario Road.
What nearby places can assist me with financial or tax services near KFC on Ontario Road?
H&R Block Canada and another H&R Block office nearby provide financial and tax services near KFC.
Where can I find pharmacies near the KFC in Welland?
Nearby pharmacies include Shoppers Drug Mart and Rexall Pharma Plus, both close to the KFC location.