Swiss Chalet

Reviews

• CC

  Coochie Cooch

  1 day ago
  5.0
  Went here for lunch, food was great. Additionally, the service was exceptional. The server, Edom, was extremely warm and attentive. She knew the menu so well and gave excellent recommendations. She also checked in at the right times without being intrusive. The food was good but her service made it better. We'll definitely be back because of her. Thank you Edom for an amazing dining experience 👏👏.
• RT

  Rim Tesfay

  2 days ago
  5.0
  I had such a great experience with Edom as my server! 😊 She was incredibly friendly, attentive, and made sure everything was perfect from start to finish. You can tell she genuinely cares about her customers and goes above and beyond to make you feel welcome. Her positive energy and professionalism really stood out, and she made the whole experience even better. I would definitely recommend asking for Edom if you get the chance—she’s amazing! ⭐️
• AS

  Aalambirsingh Sarkaria

  Apr 19, 2026
  1.0
  I order 2 separate items for pickup 10 chicken wings and Mac nd cheese. They should separate boxes for it. It was so bad to see both intem in one box,🤮 I was eating mac and cheese with honey garlic flavor. No cutlery 🍴❌️. No Tissues ❌️ Mac and cheese 1 out 10 in taste, was not able finish it.
• FD

  Faith Davis

  Apr 18, 2026
  4.0
  I had a problem on my last visit and they immediately reached out to fix the problem in less than three hours. The people I have spoken to were very kind, extremely helpful, and very apologetic. Thank you to the general manager Priya for all of the help!
• UN

  uber nimmer

  Apr 6, 2026
  1.0
  BEWARE OF NEW MANAGEMENT! I have been coming to this location for over 25 years (since I was a little boy) and these last couple visits since around fall 2025 have been the WORST I have ever experienced. To begin, the quality of the food has gone downhill. Last time I was there, the chicken was literally RAW and BLOODY. Who knows what other health and safety violations are going on behind the scenes! It also seems that the taste is not what it used to be. Are they perhaps skimping on ingredients? Secondly, the atmosphere has changed. This is due to two factors. Firstly, there are a couple new servers who do not seem to understand basic hygiene. Someone needs to tell them to start wearing deodorant as the stench lingers long after they pass by - ruins the whole experience. Very unappetizing! As well, I have seen (what seemed to be the manager/supervisor) yelling at one of the severs/employees to the point where she was in tears! Other servers whom I have a good rapport with have mentioned that the working environment has changed for the worse. Overall, the service from the tried and true servers is good, but the new ones + managers do not seem too familiar with Canadian culture and what is acceptable/respectful. Very disappointed that what used to be a staple restaurant for my family has become less and less so :(

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