Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Waterloo, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.
I loved the service…I went to this restaurant for a friends gathering and the service was so good. Vanshika is the person who helped us with the orders, such a patient and cheerful young lady. Their speciality food we tried is delicious. Fresh fries and chicken is the perfect combination. Ribs tasted so yumm. I liked their Swiss chalet dipping sauce, perfectly going with everything on their menu.
Liked the atmosphere at the restaurant and everything. I appreciate their hospitality.
AP
Axit Patel
Apr 13, 2026
5.0
Best spot for both take out and dine in. I went for take out in the evening and Manjot served me. She took my order and dealt with me with politeness. Great service and i ordered quarter chicken shrimps with rice. The food was 10/10 and so as their service. I recommend to give a try.
MK
Manjot Kaur
Apr 13, 2026
5.0
Went for take out in the afternoon, this is a best location to go for. I was served by Bharti, she was very friendly and very nice. She served me with politeness. I love their chalet sauce and fries. Definitely gonna come back to have it again. Definitely give a shot. Highly recommended.
RC
R C
Apr 13, 2026
5.0
Bharti was very pleasant and took my order with ease. It’s a no brainer to attend this location as the take out staff is excellent. Great job today Bharti! Thank you!
I especially love the Swiss Chalet sauce as I ordered chicken on a kaiser and I love to dip! Always a quick and tasty meal from this location on the Boardwalk in Waterloo
YE
Yvonne Elliott
Apr 1, 2026
2.0
I came in with 3 year old grandson on a rainy Tuesday night. I waited at the front for 5 minutes and then went looking for a server. There were 4 or 5 tables with people eating at them, so it was a slow night. We were sat in an area pretty much by ourselves, the closet table to the washroom there is.
Server came over 5 mins later to take our drink order and I said we would like to place whole order as the three year old won't sit forever.
I ordered our food and specifically asked for chalet sauce for three year olds French fries. When food came out 20 minutes later the fries were Luke warm and I had to ask again for the sauce.
We ate and I put the dishes all piled up on the edge of the table.
Not once while we were there did the waitress come and ask us if everything was OK. Did we need refills or anything.
After waiting again, I got up and went and asked for our server to bring our bill. When she came out I mention that we would take our sons dessert for take out. He wanted donuts with sprinkles.
We got the donuts....no sprinkles.
And when did you stop giving out tge bowls with lemon in it?
5 tables two or three servers and over an hour for a simple chicken meal.
Does Swiss Chalet at 340 The Boardwalk, Waterloo offer a Braille menu?
Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.
What types of meals does Swiss Chalet at 340 The Boardwalk offer?
Swiss Chalet offers authentic Canadian comfort food including its famous Rotisserie Chicken, Fresh-Cut Fries, Smoky BBQ Ribs, sandwiches, appetizers, desserts, and family meal specials.
Does Swiss Chalet at 340 The Boardwalk provide delivery and takeout services?
Yes, delivery and takeout services are available and orders can be placed online through their website or mobile app.
What are the operating hours of Swiss Chalet in Waterloo - The Boardwalk?
Swiss Chalet is open Monday to Saturday from 11:00 AM to 10:00 PM and Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet at this location offer any special deals or promotions?
Yes, they offer a variety of deals including limited-time promotions, always-on offers, and family meal deals. Check their Specials & Deals page for details.
Is Swiss Chalet Waterloo - The Boardwalk family-friendly?
Yes, the restaurant welcomes families and children, offering a children's menu and a comfortable dining environment.
Are vegetarian or gluten-friendly options available at Swiss Chalet in Waterloo?
Yes, vegetarian and gluten-friendly options are available. Guests can refer to the Nutrition & Allergy Guide for detailed information.
Does Swiss Chalet offer a Braille menu at the Waterloo location?
Yes, all Swiss Chalet locations with dining rooms provide a Braille menu to accommodate guests with visual impairments.
What nearby places can I visit before or after dining at Swiss Chalet Waterloo?
Nearby you can visit Almadina Woodstone Oven & Grill, Dairy Queen Grill & Chill for desserts, and Milestones for more dining options, or relax at the Hand & Stone Massage and Facial Spa - The Boardwalk.
Are there convenient services near Swiss Chalet at 340 The Boardwalk for shoppers or travelers?
Yes, nearby there is a TD Canada Trust Branch and ATM for banking needs, Mobile Klinik for mobile phone services, and stores like Sally Beauty and HomeSense for shopping.
How can the nearby businesses complement my visit to Swiss Chalet at The Boardwalk?
You can enjoy a meal at Swiss Chalet and then visit nearby places like Element Hair for a salon appointment or relax at Shear Amazement & Luminous Spa for beauty treatments.
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