About
Thai Restaurant
We are your local Thai Express and pride ourselves on cooking Thai food made with love, fresh ingredients, and authentic flavour fast in our fiery woks. Come enjoy your Thai faves like our Pad Thai, Pad See Ew, Tom Yum Soup, Thai Fried Rice, and our signature General Thai® filled with the savoury, sweet, sour and spicy flavours of Thailand. We also have a tasty variety of curries, stir-fries, appetizers, and desserts filled with our Thai heart. Don’t forget to ask about our Discovery Menu with a different dish each day at a special price! Thai Express is the same but different.
Location
Hours
Reviews
3.8
250 reviews
5 stars
110
4 stars
63
3 stars
30
2 stars
8
1 star
39
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the food for its flavor and freshness, there were consistent complaints about portion sizes and the accuracy of orders.
Customer Service
Numerous reviews highlighted issues with rude or unhelpful staff, particularly from the owner, leading to a negative dining experience for several customers.
Operational Hours
Customers frequently reported confusion regarding the restaurant's hours, with many stating they arrived to find the location closed despite it being listed as open.
Value for Money
Several patrons expressed dissatisfaction with the value for money, citing high prices for small portions or inadequate ingredients.
- JHJocelyn HongDec 18, 20255.0Food was delicious, vegan pad Thai was great. I asked for a napkin to clean up my table and the lady told me not to worry, the place was clean and the service was fast and great!
- KKKci KoCoaNov 26, 20253.0Thai express chain, the food is always good. However, today I was running late from work and wasn’t sure if I would catch the location as one time I went there and they closed early. So I called to ask if they are actually open until 9pm instead of wasting my time to drive down there like a did one time before. I called like 4x with literally no answer, so I took my chances anyway and they were open, when I asked if their phone rings, the cashier tells me they don’t take phone orders, I said well I wasn’t calling to place an order over the phone I was calling to confirm your hours as google is not always accurate and I been there before a while back and it was close before 9pm. She didn’t apologize or say anything. I was not happy. Other wise as per usual food is good but I’m not impressed with that type of customer service. It comes off rude.
- JPJ PNov 16, 20251.0Paid for general Thai chicken pineapple but there was max 2 pineapple pieces and 3 chicken pieces. Same thing with the veggies 2-3 onions and green peppers. Asked for extra spicy and sauce but it was so dry. They charged extra for anything but Horrible experience. The store was completely dead, so that should’ve been an indication for me, but I still went ahead with my order.
- APAtul PandeySep 4, 20251.0I paid 4-5 dollars for extra chicken and added less rice. It turned out to be the exactly opposite. There was no extra chicken and bowl was mostly filled with rice. This was the last time I ordered from this fraud place. 2 small pieces of broccolis and JUST 2 baby corns. 🤣
- MNmuhamed nourAug 18, 20255.0Good everything and good service
Frequently Asked Questions About Thai Express Restaurant Waterloo
What types of cuisine does Thai Express Restaurant Waterloo offer?
Thai Express Restaurant Waterloo offers authentic Thai cuisine including Pad Thai, Pad See Ew, Tom Yum Soup, Thai Fried Rice, and a variety of curries, stir-fries, appetizers, and desserts.
What are the operating hours of Thai Express Restaurant Waterloo?
The restaurant is open Monday to Friday from 11:00 AM to 9:00 PM, Saturdays from 12:00 PM to 9:00 PM, and Sundays from 4:00 PM to 9:00 PM.
Where is Thai Express Restaurant Waterloo located?
Thai Express Restaurant Waterloo is located at 255 King St N, University Commons, Waterloo, ON N2J 4V2, Canada.
What payment methods does Thai Express Restaurant Waterloo accept?
They accept cash and contactless payments.
How can I contact Thai Express Restaurant Waterloo?
You can contact them by phone at +1 519-747-3888.
Does Thai Express Restaurant Waterloo have a social media presence?
Yes, they are on LinkedIn, TikTok, Facebook, Instagram, YouTube, and Twitter as thai_express or equivalent handles.
Which nearby places can I visit before or after dining at Thai Express Restaurant Waterloo?
Nearby, you can visit SWEET LOOP for coffee and ice cream or Sakura Island for Japanese cuisine.
Are there other dining options close to Thai Express Restaurant Waterloo?
Yes, nearby dining options include Smoke's Poutinerie for Canadian fast food, Kajun Chicken & Seafood, and The Chef Signature for burgers and American cuisine.
Can I find other Asian cuisine restaurants near Thai Express Restaurant Waterloo?
Yes, apart from Thai Express, you can find Fat Bastard Burrito offering Asian fusion and Bhima's Warung specializing in Indonesian cuisine nearby.
What nearby amenities might be helpful during my visit to Thai Express Restaurant Waterloo?
Nearby amenities include BMO Financial Group and BMO Bank of Montreal for banking, Kingdom Barber Shop for grooming, and University Dental & Hygiene Clinic for dental care.