Brand Certified
Thai Express Restaurant Waterloo
3.8(251 reviews)
Certified by Thai Express Restaurant Waterloo • Mar 01, 2026
Business Details
255 King St N, Waterloo, ON
N2J 4V2, Canada
Certified by Thai Express Restaurant Waterloo • Mar 01, 2026
(519) 747-3888
Certified by Thai Express Restaurant Waterloo • Mar 01, 2026
About
Certified by Thai Express Restaurant Waterloo • Mar 01, 2026
Thai Restaurant
We are your local Thai Express and pride ourselves on cooking Thai food made with love, fresh ingredients, and authentic flavour fast in our fiery woks. Come enjoy your Thai faves like our Pad Thai, Pad See Ew, Tom Yum Soup, Thai Fried Rice, and our signature General Thai® filled with the savoury, sweet, sour and spicy flavours of Thailand. We also have a tasty variety of curries, stir-fries, appetizers, and desserts filled with our Thai heart. Don’t forget to ask about our Discovery Menu with a different dish each day at a special price! Thai Express is the same but different.
Location
Certified by Thai Express Restaurant Waterloo • Mar 01, 2026
Hours
Certified by Thai Express Restaurant Waterloo • Mar 01, 2026
Reviews
3.8
251 reviews
5 stars
111
4 stars
63
3 stars
29
2 stars
8
1 star
40
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food for its taste and freshness, but there were complaints about portion sizes and inconsistencies in preparation.
Customer Service
Many reviews highlighted issues with customer service, including rudeness from staff and poor communication, particularly regarding order modifications.
Operational Hours
Several customers expressed frustration over inaccurate operational hours, noting that the restaurant was closed despite being listed as open.
Value for Money
While some customers felt the food was worth the price, others criticized the portion sizes and value, stating that they received less than expected for the cost.
- SDSwara Dolia5 days ago5.0Food is good and so is the service!
- SCsumanth chowdaryFeb 4, 20261.0Restaurant shows it is opened but they closed the door and make us wait outside in the cold weather
- NNNdifreke NkangaJan 20, 20265.0The Food is really tasty, but not much portion quantity.
- JHJocelyn HongDec 18, 20255.0Food was delicious, vegan pad Thai was great. I asked for a napkin to clean up my table and the lady told me not to worry, the place was clean and the service was fast and great!
- KKKci KoCoaNov 26, 20253.0Thai express chain, the food is always good. However, today I was running late from work and wasn’t sure if I would catch the location as one time I went there and they closed early. So I called to ask if they are actually open until 9pm instead of wasting my time to drive down there like a did one time before. I called like 4x with literally no answer, so I took my chances anyway and they were open, when I asked if their phone rings, the cashier tells me they don’t take phone orders, I said well I wasn’t calling to place an order over the phone I was calling to confirm your hours as google is not always accurate and I been there before a while back and it was close before 9pm. She didn’t apologize or say anything. I was not happy. Other wise as per usual food is good but I’m not impressed with that type of customer service. It comes off rude.
Frequently Asked Questions About Thai Express Restaurant Waterloo
What types of cuisine does Thai Express Restaurant Waterloo offer?
Thai Express Restaurant Waterloo offers authentic Thai cuisine including Pad Thai, Pad See Ew, Tom Yum Soup, Thai Fried Rice, and a variety of curries, stir-fries, appetizers, and desserts.
What are the operating hours of Thai Express Restaurant Waterloo?
The restaurant is open Monday to Friday from 11:00 AM to 9:00 PM, Saturdays from 12:00 PM to 9:00 PM, and Sundays from 4:00 PM to 9:00 PM.
Where is Thai Express Restaurant Waterloo located?
Thai Express Restaurant Waterloo is located at 255 King St N, University Commons, Waterloo, ON N2J 4V2, Canada.
What payment methods does Thai Express Restaurant Waterloo accept?
They accept cash and contactless payments.
How can I contact Thai Express Restaurant Waterloo?
You can contact them by phone at +1 519-747-3888.
Does Thai Express Restaurant Waterloo have a social media presence?
Yes, they are on LinkedIn, TikTok, Facebook, Instagram, YouTube, and Twitter as thai_express or equivalent handles.
Which nearby places can I visit before or after dining at Thai Express Restaurant Waterloo?
Nearby, you can visit SWEET LOOP for coffee and ice cream or Sakura Island for Japanese cuisine.
Are there other dining options close to Thai Express Restaurant Waterloo?
Yes, nearby dining options include Smoke's Poutinerie for Canadian fast food, Kajun Chicken & Seafood, and The Chef Signature for burgers and American cuisine.
Can I find other Asian cuisine restaurants near Thai Express Restaurant Waterloo?
Yes, apart from Thai Express, you can find Fat Bastard Burrito offering Asian fusion and Bhima's Warung specializing in Indonesian cuisine nearby.
What nearby amenities might be helpful during my visit to Thai Express Restaurant Waterloo?
Nearby amenities include BMO Financial Group and BMO Bank of Montreal for banking, Kingdom Barber Shop for grooming, and University Dental & Hygiene Clinic for dental care.
Brand Certified Facts from Thai Express Restaurant Waterloo
This information is certified by Thai Express Restaurant Waterloo and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number