Taco Bell

3.1
827 reviews
Two Taco Bell Crunchwrap Supremes

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantVegetarian Restaurant
Taco Bell at 391 Weber Street North , Waterloo, ON N2J 3J2 serves up fan-favourite menu items like the Crunchwrap Supreme®, Cheesy Gordita Crunch®, Doritos® Locos Tacos or our famous Fries Supreme®. Whether you're in the mood for tacos, burritos, quesadillas, nachos, or value-packed combo meals, we've got something for everyone. Enjoy the convenience of fast-food delivery and mobile ordering with the Taco Bell Canada app. Order ahead for pickup or get your favourites delivered straight to your door. Plus, unlock exclusive digital deals and limited-time offers only available in the app!

Location

Taco Bell
391 Weber Street North, Waterloo, ON
N2J 3J2, Canada

Hours

Reviews

3.1
827 reviews
5 stars
249
4 stars
151
3 stars
105
2 stars
68
1 star
254

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported excessively long wait times for orders, often exceeding 20-30 minutes, leading to frustration.

Food Quality

Numerous reviews highlighted poor food quality, including cold, soggy items, incorrect orders, and overall dissatisfaction with the taste.

Staff Attitude

Several customers noted unprofessional behavior from staff, including rudeness and lack of accountability, which negatively impacted their experience.

Order Accuracy

Many reviews mentioned issues with incorrect orders, particularly with dietary restrictions not being honored, leading to significant customer dissatisfaction.

Cleanliness

While some customers found the location clean, others reported unsanitary conditions, contributing to a negative perception of the establishment.
  • BA
    brayden atkinson
    Nov 14, 2025
    1.0
    To say this was the worst fast food experience of my life would be selling it short by a mile. Unfortunately I really feel like corporate needs to investigate this location. I’ve worked restaurant jobs before and typically when you’re overloaded you temporarily pause accepting orders until you’re caught up. My food was ready for pickup and I had to wait over 45 minutes in line before i could get it. I was leaving after finally getting my food and the car line extended onto the actual roadway. I’ve never seen anything like that before at almost 2 in the morning. I mean if that’s not the saddest looking beef crunch wrap supreme you’ve ever seen. I don’t know in what universe this is acceptable to serve a customer. My friend jokingly said I must have ordered a veggie wrap supreme instead of a beef crunch wrap supreme. I witnessed the manager bragging to an uber eats driver several cars ahead of me that they’ve made 3000 dollars in 2 hours. I got him on video yelling at another customer. Corporate has to look into this location because this is honestly outrageous. The night shift manager is a train wreck and a nightmare. It’s really unfortunate because the day shift team is the polar opposite, they were wonderful in my opinion and I’ve had many friends say the same. Unfortunately that can’t be said for the night shift crew and that starts with the manager on sight. To summarize; An hour wait time to get 2 beef crunch wrap supremes, The worst crunch wrap supremes i’ve ever had in my adult life. They were soggy and cold and there was almost no beef inside a beef crunch wrap supreme. I mean please refer to the photos before. Where is the beef? I tried giving this place another chance and it blew up in my face like a nuclear bomb. Stay away from this place during the evening.
  • NN
    Nick
    Nov 14, 2025
    4.0
    Night staff is horrible. Rude, slow, and poor service. Days staff is the complete opposite, great service, quick and proper. 5 star for days staff, 1 star for nights
  • WC
    Winni Cheng
    Nov 13, 2025
    1.0
    Food takes way too long and the quality is worse than any Taco Bell I’ve been to. Like what was all that long wait for?? Could’ve gone to a grocery store, buy the ingredients, and make a taco myself at that point. Never order from this location. It’s ridiculous. Tried to call the store too but apparently no one answers so there’s that.
  • ZA
    Zakir Ahmadi
    Nov 13, 2025
    1.0
    Hi. Who's the owner of this shop I don't know but as I know you gonna Bankruptcy because your employees want fight instead of talking nicely with people it's not the way to sell food. Everyone pay for that not get free. To be fair check your camera CC TV
  • SS
    Sheldon
    Oct 26, 2025
    1.0
    What have you done to the Colonels recipe!!! The man would role over his his grave it he seen how bastardized his chicken is I ate 2 pieces and the rest of the bucket went in the garbage, the fries were so dry they were white on the ends What I got the other day was Popeys chicken straight up, KFC chicken never looked like that or taste like that In a 14 pc bucket I had 2 drumsticks and 1 thigh the rest of the pieces were hacked up chicken full of bone shards To top it off the batter is so thick on 1 piece, the batter is half the volume of the bucket of chicken Shame on you for destroying a Canadian icon, y'all should be ashamed of yourselves

Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell at 391 Weber Street North in Waterloo?

Taco Bell is open every day from 11:00 AM to 11:00 PM.

Does this Taco Bell location offer drive-through service?

Yes, the drive-through is open daily from 11:00 AM to 11:00 PM.