Business Details
About
Restaurant
Swiss Chalet in Waterloo, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,813 reviews
5 stars
1,167
4 stars
224
3 stars
80
2 stars
85
1 star
257
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the friendly and attentive service from various staff members, particularly highlighting Heather, Vennela, and Vanshika.
Food Quality
The food received positive remarks for being delicious and satisfying, with specific mentions of the Bacon Cheeseburger and chicken dishes.
Staff Efficiency
Many reviews noted the quick and efficient service, although some instances of slow service were mentioned during busy times.
Atmosphere
While the overall dining experience was enjoyable, some customers suggested improvements to the seating and ambiance.
Value for Money
Customers appreciated the value offered by menu options like the 2-can-dine deal, making it a popular choice for budget-friendly dining.
- KKKris2 days ago1.0Terrible workers, terrible food presentation, little to no communication between employees. Orders are routinely incorrect. Idk who hires these ppl but the incompetence is astounding
- JKJonathan Klassen3 days ago3.0Delicious food, helpful staff, but WOW! the meal took a long time! We spend at least 1/2 hr waiting on our food despite ordering promptly.
- SGSuzana Gorenc3 days ago5.0Heather served us today and she needs a serious raise. She was very attentive and provided outstanding customer service. Food was fresh and excellent. Thanks so much Heather!
- KKKaren (Super K)Nov 16, 20255.0Our server Alison was lovely. Service was great! Food and drinks arrived quickly, as ordered and tasted delicious! 😃. Decor could use a refresh but it was clean and tidy.
- PRpau RodriguezNov 15, 20255.0Allison was our waitress. She was really attentive and sweet. Mande a good experience for us. We appreciate that Alison! And we hope to see you again at the restaurant 💗:)
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 340 The Boardwalk, Waterloo offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Waterloo - The Boardwalk's <a href="https://www.swisschalet.com/en/menus/delivery/store-1705/on/waterloo/340-the-boardwalk.html">delivery menu here</a>.
Does Swiss Chalet Waterloo - The Boardwalk offer takeout?
Yes, Swiss Chalet® Waterloo - The Boardwalk offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Waterloo - The Boardwalk's <a href="https://www.swisschalet.com/en/menus/takeout/store-1705/on/waterloo/340-the-boardwalk.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet Waterloo - The Boardwalk?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet Waterloo - The Boardwalk offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is there a dining room for dine-in service at Swiss Chalet Waterloo - The Boardwalk?
Yes, this Swiss Chalet restaurant features a dining room and offers full dine-in service. You can view our complete Waterloo - The Boardwalk <a href="https://www.swisschalet.com/en/menus/dining-room/store-1705/on/waterloo/340-the-boardwalk.html">dining room menu here</a>.
Is Swiss Chalet at 340 The Boardwalk in Waterloo currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet Waterloo - The Boardwalk location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® Waterloo - The Boardwalk Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 340 The Boardwalk in Waterloo is owned and operated by Recipe Unlimited, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 340 The Boardwalk, Waterloo offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What types of meals does Swiss Chalet at 340 The Boardwalk offer?
Swiss Chalet offers authentic Canadian comfort food including its famous Rotisserie Chicken, Fresh-Cut Fries, Smoky BBQ Ribs, sandwiches, appetizers, desserts, and family meal specials.
Does Swiss Chalet at 340 The Boardwalk provide delivery and takeout services?
Yes, delivery and takeout services are available and orders can be placed online through their website or mobile app.
What are the operating hours of Swiss Chalet in Waterloo - The Boardwalk?
Swiss Chalet is open Monday to Saturday from 11:00 AM to 10:00 PM and Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet at this location offer any special deals or promotions?
Yes, they offer a variety of deals including limited-time promotions, always-on offers, and family meal deals. Check their Specials & Deals page for details.
Is Swiss Chalet Waterloo - The Boardwalk family-friendly?
Yes, the restaurant welcomes families and children, offering a children's menu and a comfortable dining environment.
Are vegetarian or gluten-friendly options available at Swiss Chalet in Waterloo?
Yes, vegetarian and gluten-friendly options are available. Guests can refer to the Nutrition & Allergy Guide for detailed information.
Does Swiss Chalet offer a Braille menu at the Waterloo location?
Yes, all Swiss Chalet locations with dining rooms provide a Braille menu to accommodate guests with visual impairments.
What nearby places can I visit before or after dining at Swiss Chalet Waterloo?
Nearby you can visit Almadina Woodstone Oven & Grill, Dairy Queen Grill & Chill for desserts, and Milestones for more dining options, or relax at the Hand & Stone Massage and Facial Spa - The Boardwalk.
Are there convenient services near Swiss Chalet at 340 The Boardwalk for shoppers or travelers?
Yes, nearby there is a TD Canada Trust Branch and ATM for banking needs, Mobile Klinik for mobile phone services, and stores like Sally Beauty and HomeSense for shopping.
How can the nearby businesses complement my visit to Swiss Chalet at The Boardwalk?
You can enjoy a meal at Swiss Chalet and then visit nearby places like Element Hair for a salon appointment or relax at Shear Amazement & Luminous Spa for beauty treatments.