Subway

2.8
236 reviews
Get DirectionsCallWebsite

Business Details

402 King St. N, Waterloo, ON
N2J 2Z3, Canada
(519) 725-7827
https://restaurants.subway.com/canada/on/waterloo/402-king-st-n?utm_source=yext-other&utm_medium=local&utm_term=acq&utm_content=7503&utm_campaign=evergreen-2020

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Waterloo Subway® Restaurant at 402 King St. N brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
402 King St. N, Waterloo, ON
N2J 2Z3, Canada

Hours

Reviews

2.8
236 reviews
5 stars
70
4 stars
30
3 stars
16
2 stars
12
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and dismissive towards customers.

Food Quality

Many customers reported issues with food quality, including stale bread, insufficient toppings, and overall dissatisfaction with the freshness of ingredients.

Operational Issues

Several customers experienced problems with store hours and service availability, including being turned away despite posted hours.

Cleanliness and Hygiene

There were multiple complaints regarding cleanliness and hygiene practices, with some customers expressing concerns about food handling and unsanitary conditions.
  • DL
    d lv
    Dec 17, 2025
    1.0
    Everything says they close at 10 pm. I arrived at 8:55 pm and the door was locked, employee claimed they were closed but wouldn't provide a reason for closing early. Don't waste your time. Hope they close for good soon.
  • CS
    Cian Sawyer
    Dec 5, 2025
    5.0
    Polite Good food
  • LX
    lol xd
    Dec 4, 2025
    5.0
    yahs
  • BW
    Business Work
    Dec 2, 2025
    5.0
    Great customer service, and amazing food quality
  • HP
    Hemal Patel
    Nov 17, 2025
    5.0
    This subway consistently delivers an exceptional experience every time I visit. The ingredients are always fresh, the bread is perfectly baked, and the vegetables are crisp and flavorful. The staff is friendly, attentive, and incredibly efficient, making every order smooth and enjoyable. I appreciate how clean and well-maintained the restaurant is, creating a comfortable atmosphere to dine in. My sandwich is always prepared exactly the way I like it, with great attention to detail and quality. Whether I’m grabbing a quick lunch or a relaxed meal, it always provides outstanding service and delicious food. I highly recommend this location to everyone.
Read more reviews on Google

Frequently Asked Questions About Subway

What types of meals does Subway at 402 King St. N serve?

Subway serves breakfast, lunch, and dinner at this location.

What are the operating hours for Subway at 402 King St. N in Waterloo?

Subway is open daily from 9:00 AM to 9:00 PM.