Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Waterloo Subway® Restaurant at 402 King St. N brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous customers reported issues with stale bread, poor ingredient quality, and inadequate portion sizes.
Customer Service
Many reviews highlighted rude and unprofessional behavior from staff, with several customers feeling dismissed or mistreated.
Cleanliness and Hygiene
Several customers expressed concerns about hygiene practices, including improper food handling and unclean conditions.
Order Accuracy
Frequent complaints about incorrect orders and failure to follow specific instructions were noted, leading to customer frustration.
Overall Experience
The overall sentiment was largely negative, with many customers vowing not to return due to poor service and food quality.
TS
TikTok Secret
6 days ago
5.0
- workers are kind
-food is premium
-efficient
HP
Hemal Patel
Nov 17, 2025
5.0
This subway consistently delivers an exceptional experience every time I visit. The ingredients are always fresh, the bread is perfectly baked, and the vegetables are crisp and flavorful. The staff is friendly, attentive, and incredibly efficient, making every order smooth and enjoyable. I appreciate how clean and well-maintained the restaurant is, creating a comfortable atmosphere to dine in. My sandwich is always prepared exactly the way I like it, with great attention to detail and quality. Whether I’m grabbing a quick lunch or a relaxed meal, it always provides outstanding service and delicious food. I highly recommend this location to everyone.
MP
Mateo Pereira
Nov 11, 2025
5.0
Excelente food send amazing customer service😃
CS
Cian Sawyer
Nov 3, 2025
5.0
Workers are super amazing. So polite and get everything perfect. Staff is super friendly. Definitely recommend.
SM
Suraj Mohan
Oct 20, 2025
1.0
Very disappointing experience. The couple working here are extremely rude. I ordered a Chicken Teriyaki Bowl, and the man barely added chicken — half a scoop, and the other half of the scoop is his finger. They really hesitate to add the protein. When I’m paying full money for the sub or bowl. I expect accurate amount of protein to be added.
Worse, when some school kids came in, the lady told one child to “Get out” just because he wasn’t buying anything. It was raining heavily, and the poor kid had to wait outside.
Completely unprofessional behaviour — Subway needs to look into this location immediately. Do a random audit or might have to shut the location
What types of meals does Subway at 402 King St. N serve?
Subway serves breakfast, lunch, and dinner at this location.
What are the operating hours for Subway at 402 King St. N in Waterloo?
Subway is open daily from 9:00 AM to 9:00 PM.
Does Subway at 402 King St. N offer curbside pickup?
Yes, curbside pickup is available for your convenience.
Can I order catering services from Subway in Waterloo?
Yes, Subway offers catering services and is happy to assist with your catering needs.
What payment options does Subway at 402 King St. N accept?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Where can I find the menu for Subway at 402 King St. N online?
You can view the menu online at https://subway.com/en-ca/restaurant/7503-0/menu.
Is dine-in seating available at the Subway on King St. N?
Yes, this Subway location serves dine-in customers.
What nearby restaurants can I visit near Subway at 402 King St. N?
Nearby restaurants include Good Chinese Cuisine, Urwa's Pakistani and Indian Cuisine, Twice The Deal Pizza, and Harvey's.
Are there any interesting shops near Subway at 402 King St. N?
Yes, nearby you can find The Beat Goes On vinyl record store, Signature Vape Plus for e-cigarettes and tobacco products, and Dulux Paints for home decor and paint supplies.
What local attractions are near Subway that customers might enjoy before or after their meal?
Customers might enjoy visiting The Beat Goes On for vinyl records or exploring local retail like Gamers Garage for computer repair services.