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Subway

2.8
(243 reviews)

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Waterloo Subway® Restaurant at 402 King St. N brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
402 King St. N, Waterloo, ON
N2J 2Z3, Canada

Hours

Reviews

2.8
243 reviews
5 stars
76
4 stars
30
3 stars
16
2 stars
13
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and dismissive towards customers.

Food Quality

Many customers reported low food quality, including stale bread, insufficient toppings, and overall dissatisfaction with the freshness of ingredients.

Operational Issues

Several customers experienced issues with the store's hours, including being turned away when the store was supposed to be open, and problems with online orders not being fulfilled correctly.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service during their visits, indicating that experiences can vary.
  • AP
    Aastha Patel
    2 days ago
    5.0
    I recently visited this Subway and tried their veggie sub, and it was absolutely delicious! The vegetables were fresh and the bread too. The staff were friendly and prepared my order just the way I wanted. Overall, it was a great experience, and I’ll definitely visit this location often
  • TW
    Tyson Weinstein
    2 days ago
    5.0
    Good
  • CH
    CeCe HC
    Feb 23, 2026
    2.0
    I visited Subway at this location( King &Weber) at around 11:00am today. When I tried to use a valid coupon and paid the exact amount, the employee spoke to me in a rude and dismissive tone and said I had wasted his time. As I was leaving, I calmly told him NOT to speak to me that way. I hope that future costumers are treated with respect.
  • DL
    d lv
    Dec 17, 2025
    1.0
    Everything says they close at 10 pm. I arrived at 8:55 pm and the door was locked, employee claimed they were closed but wouldn't provide a reason for closing early. Don't waste your time. Hope they close for good soon.
  • BW
    Business Work
    Dec 2, 2025
    5.0
    Great customer service, and amazing food quality

Frequently Asked Questions About Subway

What types of meals does Subway at 402 King St. N serve?

Subway serves breakfast, lunch, and dinner at this location.

What are the operating hours for Subway at 402 King St. N in Waterloo?

Subway is open daily from 9:00 AM to 9:00 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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