Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Waterloo Subway® Restaurant at 160 University Ave West brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.3
566 reviews
5 stars
197
4 stars
120
3 stars
48
2 stars
46
1 star
155
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers feeling ignored or disrespected during their visits.
Food Quality
Several customers reported issues with food quality, including stale bread, insufficient portions, and unwashed vegetables.
Cleanliness
Multiple reviews mentioned unsanitary conditions, particularly regarding the cleanliness of the bathrooms and food preparation areas.
Service Speed
Customers frequently complained about slow service, with long wait times for orders and staff appearing disinterested or distracted.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and enjoyed their meals.
- RHRio HyunNov 17, 20251.0The new employee needs more training to make sandwiches. I never recommend.
- JHJ HOct 31, 20251.0Visited here twice one week apart . Both times all washrooms locked answer is someone lost key inside.
- EHEdward HaymanOct 31, 20255.0This is a 24 hour location, located in the University Plaza beside University of Waterloo
- MLMichael LiOct 3, 20251.0I asked for every topping and after minimal onions I asked if I could have extra and they said no you already have onions. They also limited the sauces to 5...
- MMMelissaSep 29, 20255.0Got a 6 inch sub. Great value for campus options and delicious. A pop and the sub were ~$11. Server mistakenly heard me ask for chicken instead of tuna but quickly corrected it. Service wasn’t particularly friendly just neutral. The space was clean and pretty empty.
Frequently Asked Questions About Subway
Where is the Subway restaurant located in Waterloo?
The Subway restaurant is located at 160 University Ave West, Units 5 & 6, Waterloo, ON, N2L 3E9, Canada.
What are the hours of operation for the Subway at 160 University Ave West?
This Subway location is open 24 hours every day of the week.
What types of meals does Subway serve at this location?
Subway serves breakfast, lunch, and dinner at this location.
Does this Subway offer catering services?
Yes, this Subway offers catering services and can assist with your catering needs.
Can I place an order online or via an app for this Subway?
Yes, you can place your order quickly and easily online or through the app.
Does Subway at 160 University Ave West offer curbside pickup?
Yes, curbside pickup is available, as well as in-store pickup for your convenience.
What payment methods does Subway accept?
They accept American Express, Discover, Mastercard, and Visa.
Is dining in available at this Subway location?
Yes, Subway at this location serves dine-in customers.
Are there other Subway locations nearby?
Yes, there are multiple Subway restaurants nearby that also serve fast food sandwiches and delicatessen items.
What other restaurants are near this Subway that I can visit?
Nearby places include Mikey's Eatery 龍記, a Chinese restaurant; Shinwa Asian Cuisine, offering Chinese and Asian dishes; and Campus Pizza, which is a fast food pizza restaurant. These nearby restaurants offer a variety of dining options after or before your Subway visit.