Brand Certified
Subway
3.2(579 reviews)
Certified by Subway • Mar 01, 2026
Business Details
160 University Ave West, Waterloo, ON
N2L 3E9, Canada
Certified by Subway • Mar 01, 2026
(519) 884-7821
Certified by Subway • Mar 01, 2026
http://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Waterloo Subway® Restaurant at 160 University Ave West brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
3.2
579 reviews
5 stars
199
4 stars
120
3 stars
48
2 stars
47
1 star
165
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including stale bread, poorly prepared sandwiches, and inadequate portions.
Customer Service
Numerous reviews highlighted rude and unprofessional staff behavior, with many customers expressing dissatisfaction with the service they received.
Cleanliness
Several customers noted cleanliness issues, particularly with the bathrooms and food preparation areas.
Order Accuracy
There were multiple complaints about incorrect orders and staff not following instructions, leading to customer frustration.
Training Needs
Many reviews indicated that staff require better training in customer service and food preparation standards.
- SJSamurai Jack1 day ago1.0This is by far the worst subway that I have ever been to. The place is absolutely filthy, they are using rotten vegetables right in front of you and the bread is stale. The guys are talking on the phone at the back. I would recommend to take your business somewhere else.
- APAastha Patel2 days ago5.0Too good. Staff is very friendly. Avi is very hard working he made my sub in 10 min.
- XZXuan ZhengFeb 19, 20261.0Made other peoples orders in front of me.
- PMPasuladi ManishaFeb 19, 20261.0They are very irresponsible. we ordered 2 footlongs online at 11.50pm when we went to pickup the order he said I have closed the system due to cleaning and it's a 24hrs open store Is cleaning is your 1st priority than the customers... We came all the way drive around 30mins and this is the response from them and left out with no food.....very careless
- GMGey ManFeb 12, 20261.0Someone get the staff some hearing aids ASAP
Frequently Asked Questions About Subway
Where is the Subway restaurant located in Waterloo?
The Subway restaurant is located at 160 University Ave West, Units 5 & 6, Waterloo, ON, N2L 3E9, Canada.
What are the hours of operation for the Subway at 160 University Ave West?
This Subway location is open 24 hours every day of the week.
What types of meals does Subway serve at this location?
Subway serves breakfast, lunch, and dinner at this location.
Does this Subway offer catering services?
Yes, this Subway offers catering services and can assist with your catering needs.
Can I place an order online or via an app for this Subway?
Yes, you can place your order quickly and easily online or through the app.
Does Subway at 160 University Ave West offer curbside pickup?
Yes, curbside pickup is available, as well as in-store pickup for your convenience.
What payment methods does Subway accept?
They accept American Express, Discover, Mastercard, and Visa.
Is dining in available at this Subway location?
Yes, Subway at this location serves dine-in customers.
Are there other Subway locations nearby?
Yes, there are multiple Subway restaurants nearby that also serve fast food sandwiches and delicatessen items.
What other restaurants are near this Subway that I can visit?
Nearby places include Mikey's Eatery 龍記, a Chinese restaurant; Shinwa Asian Cuisine, offering Chinese and Asian dishes; and Campus Pizza, which is a fast food pizza restaurant. These nearby restaurants offer a variety of dining options after or before your Subway visit.
Brand Certified Facts from Subway
This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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