Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Waterloo Subway® Restaurant at 160 University Ave West brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.3
570 reviews
5 stars
198
4 stars
120
3 stars
48
2 stars
47
1 star
157
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported poor food quality, including stale bread, undercooked chicken, and unwashed vegetables.
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing negative interactions and a lack of basic customer service.
Cleanliness
Several customers noted issues with cleanliness, particularly in the bathrooms and food preparation areas.
Service Speed
Many reviews mentioned slow service, with long wait times for orders and inefficient staff.
Inconsistency
Customers experienced inconsistency in food preparation and service quality, with some praising individual staff members while others reported poor experiences.
- JTJoshua TomaJan 3, 20261.0Food was kind of disgusting to be honest. The bread was very hard and stale. It took him 15 minutes just to get our order and then another 10 to finally complete it. If you can go to any other locations, please skip this one
- ACAPOORV BHARATBHAI CHAVDAJan 1, 20261.0very bad quality. received very hard uncooked chicken and staff were not able to speak English properly. sorry to say but it is required in canada
- SZsam zNov 29, 20252.0Clean location for the most part, bathroom was a bit gross. White cheese had black stuff on it ... and my footlong had a long, straight hair in it, almost like from a cat. Only noticed when I was halfway through the sandwich. Won't come to this Subway again :/
- RHRio HyunNov 17, 20251.0The new employee needs more training to make sandwiches. I never recommend.
- JHJ HOct 31, 20251.0Visited here twice one week apart . Both times all washrooms locked answer is someone lost key inside.
Frequently Asked Questions About Subway
Where is the Subway restaurant located in Waterloo?
The Subway restaurant is located at 160 University Ave West, Units 5 & 6, Waterloo, ON, N2L 3E9, Canada.
What are the hours of operation for the Subway at 160 University Ave West?
This Subway location is open 24 hours every day of the week.
What types of meals does Subway serve at this location?
Subway serves breakfast, lunch, and dinner at this location.
Does this Subway offer catering services?
Yes, this Subway offers catering services and can assist with your catering needs.
Can I place an order online or via an app for this Subway?
Yes, you can place your order quickly and easily online or through the app.
Does Subway at 160 University Ave West offer curbside pickup?
Yes, curbside pickup is available, as well as in-store pickup for your convenience.
What payment methods does Subway accept?
They accept American Express, Discover, Mastercard, and Visa.
Is dining in available at this Subway location?
Yes, Subway at this location serves dine-in customers.
Are there other Subway locations nearby?
Yes, there are multiple Subway restaurants nearby that also serve fast food sandwiches and delicatessen items.
What other restaurants are near this Subway that I can visit?
Nearby places include Mikey's Eatery 龍記, a Chinese restaurant; Shinwa Asian Cuisine, offering Chinese and Asian dishes; and Campus Pizza, which is a fast food pizza restaurant. These nearby restaurants offer a variety of dining options after or before your Subway visit.