Subway

3.8
249 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Waterloo Subway® Restaurant at 550 King St. N brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
550 King St. N, Waterloo, ON
N2L 5W6, Canada

Hours

Reviews

3.8
249 reviews
5 stars
165
4 stars
7
3 stars
1
2 stars
3
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and efficient staff, others reported rude and unprofessional behavior from certain employees.

Food Quality

Many customers enjoyed the freshness and quality of the food, particularly the sandwiches, but there were complaints about missing toppings and bland flavors.

Cleanliness

The restaurant is generally noted for being clean and well-maintained, contributing to a pleasant dining atmosphere.

Speed of Service

Several reviews highlighted the quick service, especially during busy hours, making it a convenient option for customers.

Staff Recognition

Specific employees, such as Sheeja and Sarbjeet, received multiple commendations for their excellent service and sandwich-making skills.
  • MM
    Meet Modi
    Nov 15, 2025
    1.0
    I placed a mobile order. I asked for extra sauce on my sandwich. There’s barely any sauce on my sandwich. Male person who is working there was very rude. The sub was dry like Sahara desert, we dont ask for MORE just for the show.
  • LW
    Lana Williams
    Nov 13, 2025
    1.0
    I went here yesterday for a sub with my boyfriend and a couple hours after eating that I started to feel sick and I got food poisoning from this place. My boyfriend and I also paid attention to the quality of the food and the quality of the ingredients that they had, specifically their vegetables and meat. And nothing looked fresh or tasted fresh and I’ve been dealing with this food poisoning for almost 24 hours I’m extremely disappointed in this place and I’ll probably never come back to subway.
  • SL
    Sophiya Lona
    Oct 31, 2025
    1.0
    I just ordered a sandwich from Subway, and I’m really disappointed. There was no meat in my sandwich, just lettuce and when I tried to address it, the staff were quite rude and unhelpful. I expected better service and quality. Definitely not a good experience and this is everytime that happens with me.
  • MS
    MUSKAN SHARMA
    Jul 8, 2025
    5.0
    sheeja was a sweetheart n made our order with all the patience n great recommendations ♥️definitely coming back
  • GT
    Greg Tanner
    Jul 8, 2025
    1.0
    Awful customer service, even for a Subway. The manager didn't even bother to change the names of their fake AI generated 5-star reviews, which speaks to how poorly they run things here. I wonder who "Manish Kumar" is?

Frequently Asked Questions About Subway

Where is Subway located in Waterloo?

Subway is located at 550 King St. N, #F10, inside Conestoga Mall in Waterloo, ON, N2L 5W6, Canada.

What are the operating hours of Subway at Conestoga Mall?

Subway is open Monday to Friday from 9:30 AM to 9:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.