Subway

Reviews

• QV

  Queen Vlr

  Oct 8, 2025
  2.0
  Terrible experience at this location. It was my first time & the staff seem more focused on upselling than actually listening to what customers want. I’m very disappointed and will not be returning.I ordered a steak bowl for the first time, expecting it to be around $11 ish as shown, but the staff packed a power bowl for $13.79 without asking me. When I pointed it out she was unapologetic and insisted it was my fault, not hers. The pricing is another problem. The prices on posters and display screens don’t match what’s in their system, so unless you check your bill carefully, you might get overcharged. The staff was tilting their computer screen to show me the updated prices. Customers shouldn’t have to check a computer to know how much something costs. This goes against basic consumer rights. I really should have checked the tons of bad reviews before going there. Very disappointing overall.
• TS

  Teriyaki Shrimp

  Dec 3, 2024
  5.0
  I have celiac disease, very accommodating. Rinsing utensils, changing gloves, everything needed with no fuss and reassurance that I wasn't being a bother. I love this place.
• RM

  Rick Morton

  Oct 22, 2022
  1.0
  I had a deal on my Subway app that said I could buy a sub and drink and get a sub free. I clicked it and selected scan in store. They ended up charging me for two subs and a drink and wouldn't honour the app. Ridiculous. I explained and showed them and they said sorry we can take that. I would never go there again!
• HP

  Harshad Patel

  Feb 11, 2022
  1.0
  Hello, Please don't play with customers. Give a food quality and quantity as per we are paying. today I am so disappointed with the subway. And sharing my experience. The order is not as per my requirements, I placed the order by using the online Subway app. Bread is too dry and it's like gum. I asked for more white as well as black Olives but I hardly find Olives. My sub is full of lettuce hardly find any other requested ingredients. There is no spinach, no onion, tomatoes and no cheese at all. Only they added a few jalapeno papers. The sub is not cut properly, one side is too big and another side is small. I asked for sauces but again the quantity is very very little. I received a sub with dry bread and full of lettuce. Today it's was too snowing in Waterloo that's why I placed an order online but I am very very disappointed with the food quality.
• DC

  dan carlos

  Oct 17, 2020
  5.0
  The staff are great and put the effort into assembling quality subs!

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