Subway

3.2
307 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Waterloo Subway® Restaurant at 255 King Street North brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
255 King Street North, Waterloo, ON
N2J 2Y8, Canada

Hours

Reviews

3.2
307 reviews
5 stars
135
4 stars
28
3 stars
16
2 stars
14
1 star
114

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being described as rude, dismissive, and unhelpful.

Food Quality

Many customers reported issues with food quality, including stale bread, poorly made subs, and missing ingredients.

Order Fulfillment

Several customers experienced problems with online orders, including incorrect items, missing toppings, and long wait times.

Staff Attitude

Feedback indicated inconsistent staff attitudes, with some employees praised for their friendliness while others were criticized for being unfriendly or unprofessional.

Cleanliness and Facilities

Customers noted issues with cleanliness, particularly regarding the bathrooms, which were often reported as closed or in poor condition.
  • JR
    Jason Rowe
    Dec 29, 2025
    5.0
    Raj was amazing and friendly!
  • AM
    Aya Masalma
    Nov 14, 2025
    5.0
    Nicest server ever. Food was great.
  • CC
    Customer
    Nov 1, 2025
    1.0
    They dont respect online orders. Went to pick up my sub and had to wait 1/2 hour while they made everyone else’s sub in front of me. Ridiculous- will never go here again.
  • MA
    Melanie Angelica
    Oct 19, 2025
    5.0
    Guy working tonight (oct 19) was working alone and did great! had a great attitude and made our food fast! great job
  • JW
    Josie Whalen
    Oct 17, 2025
    5.0
    It's a 24 hours location close to the bars so it is what it is. But looks a lot better since the renovation. Tastes good and decent bang for your buck.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 255 King Street North, Unit 5, Waterloo, ON, N2J 2Y8, Canada.

What are the hours of operation for this Subway location?

This Subway location operates 24 hours a day, 7 days a week.