Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Waterloo Subway® Restaurant at 255 King Street North brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous customers reported rude and unhelpful staff, with many expressing dissatisfaction with the overall service experience.
Food Quality
Many reviews highlighted issues with food quality, including stale bread, poorly made subs, and missing ingredients.
Order Fulfillment
Customers frequently experienced problems with online orders, including incorrect items, missing toppings, and long wait times.
Cleanliness and Facilities
Several reviews mentioned unsanitary conditions and issues with restroom access, contributing to a negative overall experience.
Positive Staff Experiences
Despite the negative feedback, some customers praised individual staff members for their kindness and efficiency.
AM
Aya Masalma
Nov 14, 2025
5.0
Nicest server ever. Food was great.
CC
Customer
Nov 1, 2025
1.0
They dont respect online orders. Went to pick up my sub and had to wait 1/2 hour while they made everyone else’s sub in front of me. Ridiculous- will never go here again.
MA
Melanie Angelica
Oct 19, 2025
5.0
Guy working tonight (oct 19) was working alone and did great! had a great attitude and made our food fast! great job
JW
Josie Whalen
Oct 17, 2025
5.0
It's a 24 hours location close to the bars so it is what it is. But looks a lot better since the renovation. Tastes good and decent bang for your buck.
SP
shireen pasaya
Oct 9, 2025
1.0
I have ordered from doordash and they took 1 hour to make one sub. Poor management and disrespectful staff. I would saystay away from this scammers
The Subway restaurant is located at 255 King Street North, Unit 5, Waterloo, ON, N2J 2Y8, Canada.
What are the hours of operation for this Subway location?
This Subway location operates 24 hours a day, 7 days a week.
What types of meals are served at Subway?
Subway serves breakfast, lunch, and dinner.
Does this Subway offer pickup and delivery services?
Yes, this Subway offers both in-store pickup and curbside pickup services.
What payment options are accepted at this Subway?
Accepted payment options include American Express, Discover, Mastercard, and Visa.
Can I dine in at this Subway location?
Yes, this Subway restaurant serves dine-in customers.
Does Subway provide catering services?
Yes, Subway offers catering services to meet your event needs.
Where can I find the menu for this Subway?
You can view the menu online at https://subway.com/en-ca/restaurant/48535-0/menu or through Subway's official website.
What nearby restaurants can I visit around 255 King Street North, Waterloo?
Nearby you can find The Poke Box - Waterloo, freshii, Meltwich Food Co. Waterloo, Lazeez Shawarma, Fat Bastard Burrito, and The Chef Signature which offer a variety of dining options from poke and salads to middle eastern and American cuisine.
Are there any nearby bubble tea shops near this Subway?
Yes, nearby bubble tea shops include Chatime 日出茶太 and Chatime Bubble Tea, perfect to enjoy a refreshing drink before or after your Subway meal.
Which nearby places could help customers find Subway's location?
Nearby notable places include Virgin Radio KW and Wine Rack, which can be useful landmarks when locating Subway at 255 King Street North.