Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Waterloo Subway® Restaurant at 255 King Street North brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on staff behavior is mixed; some customers report friendly and helpful service, while others describe rudeness and poor attitudes.
Food Quality
Many customers expressed dissatisfaction with the quality of food, citing stale bread, poorly made subs, and missing toppings.
Order Fulfillment
Numerous complaints about issues with online orders, including cancellations, incorrect items, and long wait times.
Cleanliness and Facilities
Concerns raised about cleanliness, particularly regarding bathrooms being locked or in poor condition.
VP
Vishwa Patel
4 days ago
5.0
I visited this Subway location around 6:00 PM today and had an excellent experience. There were two staff members working at the time, and both provided outstanding customer service. They were friendly, efficient, and paid great attention to detail while preparing our sub. The subs were made perfectly and tasted fantastic. I truly appreciate their professionalism and positive attitude. I highly recommend this location.👍
FR
Florian Ravet
5 days ago
5.0
Very good service compared to other subway locations, at least for the lady that served us today, very attentive and helpful to me and my daughter for our lunch footlongs. Would recommend great experience, I don't usually leave reviews unless something is really good or really bad, in this case very good 🙂
AK
Adam K
Feb 22, 2026
1.0
Ordered through the app and never got the food from here. They said they never got the order and didn’t do anything about it even though I paid in the Subway app
BK
brandon konink
Feb 15, 2026
1.0
Worst subway, ordered for pick up and as i arrived they were canceling my order and had to wait 3 business days for my refund. They closed the restaurant an hour early and on app they comfirmed my order and was ready for pick up.
Terrible subway. There was no accommodation made. Terrible service
SB
Sachin Bhagat
Jan 16, 2026
1.0
Poor quality. Dried out bread with nearly no dressings 👎🏻. Not worth your money.
The Subway restaurant is located at 255 King Street North, Unit 5, Waterloo, ON, N2J 2Y8, Canada.
What are the hours of operation for this Subway location?
This Subway location operates 24 hours a day, 7 days a week.
What types of meals are served at Subway?
Subway serves breakfast, lunch, and dinner.
Does this Subway offer pickup and delivery services?
Yes, this Subway offers both in-store pickup and curbside pickup services.
What payment options are accepted at this Subway?
Accepted payment options include American Express, Discover, Mastercard, and Visa.
Can I dine in at this Subway location?
Yes, this Subway restaurant serves dine-in customers.
Does Subway provide catering services?
Yes, Subway offers catering services to meet your event needs.
Where can I find the menu for this Subway?
You can view the menu online at https://subway.com/en-ca/restaurant/48535-0/menu or through Subway's official website.
What nearby restaurants can I visit around 255 King Street North, Waterloo?
Nearby you can find The Poke Box - Waterloo, freshii, Meltwich Food Co. Waterloo, Lazeez Shawarma, Fat Bastard Burrito, and The Chef Signature which offer a variety of dining options from poke and salads to middle eastern and American cuisine.
Are there any nearby bubble tea shops near this Subway?
Yes, nearby bubble tea shops include Chatime 日出茶太 and Chatime Bubble Tea, perfect to enjoy a refreshing drink before or after your Subway meal.
Which nearby places could help customers find Subway's location?
Nearby notable places include Virgin Radio KW and Wine Rack, which can be useful landmarks when locating Subway at 255 King Street North.
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