Subway

3.2
305 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Waterloo Subway® Restaurant at 255 King Street North brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
255 King Street North, Waterloo, ON
N2J 2Y8, Canada

Hours

Reviews

3.2
305 reviews
5 stars
133
4 stars
28
3 stars
16
2 stars
14
1 star
114

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many expressing dissatisfaction with the overall service experience.

Food Quality

Many reviews highlighted issues with food quality, including stale bread, poorly made subs, and missing ingredients.

Order Fulfillment

Customers frequently experienced problems with online orders, including incorrect items, missing toppings, and long wait times.

Cleanliness and Facilities

Several reviews mentioned unsanitary conditions and issues with restroom access, contributing to a negative overall experience.

Positive Staff Experiences

Despite the negative feedback, some customers praised individual staff members for their kindness and efficiency.
  • AM
    Aya Masalma
    Nov 14, 2025
    5.0
    Nicest server ever. Food was great.
  • CC
    Customer
    Nov 1, 2025
    1.0
    They dont respect online orders. Went to pick up my sub and had to wait 1/2 hour while they made everyone else’s sub in front of me. Ridiculous- will never go here again.
  • MA
    Melanie Angelica
    Oct 19, 2025
    5.0
    Guy working tonight (oct 19) was working alone and did great! had a great attitude and made our food fast! great job
  • JW
    Josie Whalen
    Oct 17, 2025
    5.0
    It's a 24 hours location close to the bars so it is what it is. But looks a lot better since the renovation. Tastes good and decent bang for your buck.
  • SP
    shireen pasaya
    Oct 9, 2025
    1.0
    I have ordered from doordash and they took 1 hour to make one sub. Poor management and disrespectful staff. I would saystay away from this scammers

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 255 King Street North, Unit 5, Waterloo, ON, N2J 2Y8, Canada.

What are the hours of operation for this Subway location?

This Subway location operates 24 hours a day, 7 days a week.