Subway

3.7
268 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Waterloo Subway® Restaurant at 55 Northfield Dr East brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
55 Northfield Dr East, Waterloo, ON
N2K 3T6, Canada

Hours

Reviews

3.7
268 reviews
5 stars
115
4 stars
68
3 stars
29
2 stars
10
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling ignored or treated as a burden.

Food Quality

Several customers reported issues with stale bread and poorly prepared sandwiches, with complaints about insufficient toppings and overall food freshness.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty bathrooms and improper food handling practices.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and noted good food quality on certain occasions.
  • L8
    LA VIDA “la vida” LOCA 81
    4 days ago
    5.0
    Good hard-working staff subs are subs, not my to add there.
  • SK
    Shailja Kaur
    Dec 16, 2025
    1.0
    The lady at the counter in the evening(9PM)is very rude and made me feel like I am a burden on her. She was not even ready to take my requests for extra add-ons like Guacomole/Veggie pattie in my sub and gave me a confusing look every time as if these add-ons doesn't even exists. They are very much available in other locations. After paying I still gave her a smile to make the atmosphere lighter but she looked away and ignored. When I tried eating the sub, the bread was hard as rock just like her attitude. I have never had such a hard bread in any subway location in Canada. Never coming back here.
  • MC
    Mansi Chaturvedi
    Dec 12, 2025
    1.0
    Worst experience, people working over there had the rude behaviour. Not at all welcoming. The sub was so dry. Would not recommend this location.
  • AG
    Amar Gill
    Dec 2, 2025
    1.0
    Employees are too busy talking to each other, rather than working. I stood infront of them for 2 mins and theyignored me, than proceeded to be rude as if I was being a burden to them. Tues Dec 2, 8PM.
  • FD
    Flying Drummer
    Nov 29, 2025
    4.0
    Polite and reasonably quick. They need to clean the bathrooms. Doesn’t look like it has been done in a month.

Frequently Asked Questions About Subway

What are the operating hours of Subway at 55 Northfield Dr East, Waterloo?

Subway is open from 7:00 AM to 11:00 PM Monday to Friday, 8:00 AM to 11:00 PM on Saturday, and 9:00 AM to 11:00 PM on Sunday.

What types of meals does Subway serve at this location?

Subway serves breakfast, lunch, and dinner.