Subway

3.8
262 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Waterloo Subway® Restaurant at 55 Northfield Dr East brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
55 Northfield Dr East, Waterloo, ON
N2K 3T6, Canada

Hours

Reviews

3.8
262 reviews
5 stars
113
4 stars
67
3 stars
29
2 stars
10
1 star
43

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Customer feedback indicates a significant inconsistency in staff attitude, with many reports of rudeness and lack of professionalism.

Service Speed

While some customers praised the quick service, others experienced delays and poor order management.

Food Quality

There are mixed reviews regarding food quality, with some customers enjoying fresh and well-prepared subs, while others reported stale ingredients and poorly made sandwiches.

Training Needs

Multiple reviews suggest that staff require better training in customer service and food preparation to improve overall customer experience.

Cleanliness Issues

Several customers noted concerns about cleanliness, including unsanitary practices and unkempt conditions in the restaurant.
  • RW
    Reggie Winslow
    Nov 17, 2025
    5.0
    Food is good, service is good, atmosphere is good. All good!
  • JC
    james Chevalier
    Nov 7, 2025
    1.0
    Went to get flat bread sub and found out that it is no longer avaliable and a while back they took roster beef away and I asked for the recipe 2 times and they continued about their own business this is not good so I will be telling every one about this at this store and I will not be getting my weekly subs from subway anymore as the product and service is getting worse at many stores
  • SB
    Stella Bachman
    Oct 17, 2025
    5.0
    The staff here always try their best. One of the better locations in town
  • JG
    jp garnier
    Oct 11, 2025
    1.0
    Terrible customer service and got me and my girlfriends order wrong, the two girls working there had no clue how to make a simple sandwich, I’d suggest hiring new people or this establishment will go under.
  • AL
    Anushka Lamkhade
    Oct 11, 2025
    1.0
    There were two females working and one of them had the most bitchy attitude! I simply asked for the fresher bread and she complained about switching it out for me and in the end forced me to have the stale bread that was left out. She also confused the hell out of me and my partner with our order, which was the great canadian. She asked if we wanted raw bacon or cooked!??? Never seen this at any other subway. I would never recommend this location and i will not be returning. I’m frustrated of such dumb people getting hired in the first place!!

Frequently Asked Questions About Subway

What are the operating hours of Subway at 55 Northfield Dr East, Waterloo?

Subway is open from 7:00 AM to 11:00 PM Monday to Friday, 8:00 AM to 11:00 PM on Saturday, and 9:00 AM to 11:00 PM on Sunday.

What types of meals does Subway serve at this location?

Subway serves breakfast, lunch, and dinner.