New York Fries Conestoga Mall

4.5
456 reviews

About

Restaurant
New York Fries serves premium fresh cut fries made from whole, russet potatoes cooked in non-hydrogenated and non-GMO sunflower oil. NYF's delicious fresh cut fries are the base for a variety of gourmet poutines. From Classic (vegetarian) Poutine and Pulled Pork Poutine to Butter Chicken Poutine and Bacon Double Cheese Poutine, you are sure to find a favourite at New York Fries. NYF also sells a premium chicken & beef hot dog with no additives or artificial preservatives as well as a variety of sauces and dips. Vegetarian, Gluten-Free and Vegan friendly options available.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

New York Fries Conestoga Mall
550 King Street N., Waterloo, ON
N2L 5W6, Canada

Hours

Reviews

4.5
456 reviews
5 stars
379
4 stars
24
3 stars
6
2 stars
8
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are consistently praised for being friendly, helpful, and attentive, with specific mentions of employees like Gurman, Jaggz, and Amanjot.

Food Quality

Fries and poutines are frequently described as delicious, fresh, and well-prepared, although there are occasional reports of inconsistency in food quality.

Cleanliness

The restaurant is noted for being clean and well-maintained, contributing to a pleasant dining atmosphere.

Variety

Customers appreciate the diverse menu options, especially the different types of fries and poutines available.

Overall Experience

Many reviews highlight a positive overall experience, with customers expressing a desire to return and recommend the location to others.
  • TK
    TARANDEEP KAUR
    4 days ago
    5.0
    I stopped there on Monday and was helped by Gurman, and honestly, he made the whole visit better. He’s really polite, easy to talk to, and has a calm, respectful way of dealing with people. The food was fresh and everything came out quickly. It was a small interaction, but it stood out enough that I felt like leaving a review.
  • JG
    Jacob Gingerich
    5 days ago
    2.0
    I always get my hopes up for this place because the one in the on-route is so delicious. This location really seems to undercook the fries or something. Today we ordered two poutines and we couldnt finish either of them because the fries were seemingly so close to raw. Sometimes they get it right jere but rarely. I dont know if the fries sit out for too long or if they need to be cooked better but the other locations seem to get it right. The employees are delightful.
  • AA
    Ameer
    Nov 17, 2025
    5.0
    Kind people and they treat you right and really good service their really respectful good food great atmosphere
  • JN
    Jess Naftalis
    Nov 15, 2025
    1.0
    I was really disappointed with the food quality here. You would expect a place that has fries in the name would be good. The fries for the poutine were barely cooked and got immediately soggy right after ordering takeout. Very disappointed. The fries were just cooked enough to say that they cooked it.
  • VG
    Vedant Gharat
    Nov 3, 2025
    5.0
    I was going for a movie and was really craving poutine. I though of going with normal one but the employee their gave me samples of their new fries with different sauces to choose. At the end I went with butter chicken poutine and I must say it was really good.

Frequently Asked Questions About New York Fries Conestoga Mall

What are the operating hours of New York Fries Conestoga Mall?

New York Fries Conestoga Mall is open from 10:00 to 21:00 Monday to Friday, 10:00 to 18:00 on Saturday, and 11:00 to 17:00 on Sunday.

Where is New York Fries Conestoga Mall located?

It is located at 550 King Street N., Waterloo, ON, N2L 5W6, Canada.