About
Fast Food RestaurantRestaurantChicken Restaurant
Location
Hours
Reviews
2.8
1,011 reviews
5 stars
231
4 stars
173
3 stars
145
2 stars
91
1 star
371
What are people saying?
AI-generated from recent customer reviews
Service Speed
Numerous customers reported extremely long wait times for their orders, often exceeding 30 minutes, leading to frustration and disappointment.
Food Quality
Many reviews highlighted issues with food quality, including cold, over-salted, or improperly cooked items, which did not meet customer expectations.
Staff Behavior
Several customers experienced rude or unprofessional behavior from staff, particularly management, which negatively impacted their overall experience.
Order Accuracy
There were multiple complaints about incorrect or incomplete orders, with customers expressing dissatisfaction over missing items and lack of accountability from staff.
Cleanliness
While some customers noted a clean dining area, others reported unsanitary conditions, particularly in relation to food preparation and service areas.
- PBPeter de BoerJan 1, 20261.0Can only place an order at the kiosks now. No menu at the counter. Extremely slow service. My items were ready and sitting on the counter, but buddy was prioritizing about 4 other skip orders before mine was bagged.
- SSStevenDec 29, 20251.0I placed my order, then went to pay with a gift card. They were unable to accept that form of payment as their gift card machine was down apparently and did not offer any alternative solution.
- FYFNU YDec 20, 20251.0i visited around 10:30 pm on saturday night .! there were 7 employees or more .. one of them working all of the employees were just chit chatting like for a chicken burger we have to wait 20 mins or plus ... plus i request store to the cctv camera into this and take strick action
- DKDeepvansh kapoorDec 17, 20251.0First and last time order no management no staff trained nobody know what they are doing there screens are full waiting for more than an hour nobody said a damn thing. Everytime one answer we are short staff and we are working restaurant in hell position garbage are full I wish I checked their rating before ordering 2.8 rating so what to expect for them want to open 24*7 but can't even handle 1 hour of restaurant god help them.
- RKRahul KumarDec 17, 20251.0I recommend every delivery guy don't accept orders from this store otherwise you have to wait a while and then you have to cancel the order not one time I had this experience four times and the staff is very rude and they don't know how to talk with their customers. Zero percent customer service in all waterloo store
Frequently Asked Questions About KFC
What are the operating hours of KFC at 391 Weber Street North, Waterloo?
KFC is open from 10:00 AM to 3:00 AM Monday through Thursday, 24 hours on Friday, Saturday, and Sunday, and has an additional early opening from midnight to 3:00 AM on Monday.
Where is this KFC location situated?
The KFC is located at 391 Weber Street North, Waterloo, ON, N2J 3J2, Canada.
What types of cuisine and services does this KFC provide?
This KFC offers fast food specializing in chicken meals, including halal options, and also provides meal delivery services.
How can I contact the KFC on Weber Street North?
You can reach KFC at +1 519-885-6680 for orders or inquiries.
Does KFC have a website where I can find more information or order online?
Yes, you can visit their website at http://kfc.ca to learn more or place an order.
Are there other fast food options near KFC at 391 Weber Street North?
Yes, Taco Bell Canada and YUMMY Burgers are nearby fast food restaurants you can try.
What nearby services can I access if visiting KFC at 391 Weber Street North?
Nearby services include Intercosmetics for beauty supplies, Jiffy Lube for oil changes, and Enterprise Rent-A-Car for car rentals.
Are there any other food options around KFC apart from fast food?
Yes, nearby restaurants include Persian Hot Plate offering Middle Eastern cuisine, Ennio's Pasta House for Italian food, and Busan Korean BBQ for Korean barbecue dishes.
Can I visit any beauty or spa services near this KFC?
Yes, Gina's College Of Advanced Aesthetics and Luna Nail & Beauty are located nearby for beauty and spa services.
Is there a gas station close to KFC on Weber Street North for convenience?
Yes, Canadian Tire Gas+ is a nearby gas station where you can refuel before or after visiting KFC.