Numerous customers reported issues with incorrect orders, including missing items and wrong food types.
Service Speed
Many reviews highlighted slow service, with long wait times for both in-store and drive-thru orders.
Food Quality
Several customers expressed dissatisfaction with the food quality, citing issues like cold, soggy, or poorly cooked chicken.
Staff Behavior
Multiple reviews mentioned rude or unprofessional staff interactions, particularly with management.
Customer Experience
Overall, customers felt frustrated with their experiences, often citing a lack of responsiveness from management regarding complaints.
ZA
Zakir Ahmadi
2 days ago
1.0
Very rude manager at night. Not give to me the order and not let the other staff to prepare it. We all human have to respect to each other he not respect the delivery workers.
YL
yuhao liu
3 days ago
1.0
Ordered a family bucket on Friday night through door dash. Order placed at 4:30 pm, Waited till 6:30 and order was still NOT ready. Had to cancel it and buy from another restaurant. Crazy slow.
SM
Sand Moshi
4 days ago
2.0
Service was way too slow tonight and the supervisor messed up my order, tried to tell me I was the one that's wrong at first (I had receipt in hand) then brought me a chicken snack wrap so small it was half the size of other snack wraps, I immediately said this is half the size and she said "It's just the packaging". It was in fact not just the packaging. Thankfully the cashier was very friendly and he got me a new wrap the proper size. So many people were mad tonight and supervisor kept gaslighting them and refusing to take any accountability for her bad operation. They had at least 7 people working.
VG
Vedant Gharat
Nov 2, 2025
1.0
I dont know what has happened to kfc but its utter waste of money now. I saw the ad of free 6 pc bucket over 15$ spend so thought of ordering after a long time. We also order deluxe sandwich which was average but chicken bucket was a big turn off. First of all it was no more like crispy chicken which we get it was all soggy, and so salty I could hardly eat it and eventually had to throw out. Also the kfc is literally 4 minutes drive from my place so the chicken should have still been hot but it was cold. I think they just gave us some stale pieces. Please never order from here again.
HT
Home Tite
Oct 30, 2025
1.0
What a shame!
You have bastardized a Canadian Icon, the Colonel is turning over in his grave
The bucket of chicken I took home was NOT the Colonels recipe, it was Popeyes
It tasted like Popeys it looked like Popeyes
In a 14 pc bucket I had 2 drumsticks 1 thigh and the other 11 pieces were hacked up center chicken full of bone shards
The batter is so thick it's over half the volume of the bucket
I ate the drumsticks and the thigh, the rest went in the garbage, I simply paid $57 to feed my man cave garbage pail
Y'all should be ashamed of yourselves
Our Canadian icon restaurants are being destroyed ðŸ˜
What are the operating hours of KFC at 391 Weber Street North, Waterloo?
KFC is open from 10:00 AM to 3:00 AM Monday through Thursday, 24 hours on Friday, Saturday, and Sunday, and has an additional early opening from midnight to 3:00 AM on Monday.
Where is this KFC location situated?
The KFC is located at 391 Weber Street North, Waterloo, ON, N2J 3J2, Canada.
What types of cuisine and services does this KFC provide?
This KFC offers fast food specializing in chicken meals, including halal options, and also provides meal delivery services.
How can I contact the KFC on Weber Street North?
You can reach KFC at +1 519-885-6680 for orders or inquiries.
Does KFC have a website where I can find more information or order online?
Yes, you can visit their website at http://kfc.ca to learn more or place an order.
Are there other fast food options near KFC at 391 Weber Street North?
Yes, Taco Bell Canada and YUMMY Burgers are nearby fast food restaurants you can try.
What nearby services can I access if visiting KFC at 391 Weber Street North?
Nearby services include Intercosmetics for beauty supplies, Jiffy Lube for oil changes, and Enterprise Rent-A-Car for car rentals.
Are there any other food options around KFC apart from fast food?
Yes, nearby restaurants include Persian Hot Plate offering Middle Eastern cuisine, Ennio's Pasta House for Italian food, and Busan Korean BBQ for Korean barbecue dishes.
Can I visit any beauty or spa services near this KFC?
Yes, Gina's College Of Advanced Aesthetics and Luna Nail & Beauty are located nearby for beauty and spa services.
Is there a gas station close to KFC on Weber Street North for convenience?
Yes, Canadian Tire Gas+ is a nearby gas station where you can refuel before or after visiting KFC.